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Customer reviews: Popupsmart: AI Popup, A/B Test

Develop by Shopify

Reviews (50)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed positive feedback regarding "Popupsmart: Popup, A/B Testing." Many users find the app easy to use and highly customizable, with exceptional customer support. However, some users have experienced glitches and issues with customer service responsiveness, particularly regarding plan cancellations.

Key Strengths

  • Highly customizable with a wide range of options.
  • Excellent customer support; praised for quick and effective responses.
  • Seamless integration with platforms like Shopify and HubSpot.
  • Great for lead capture and enhancing customer interactions through features like exit offers and gamification campaigns.
  • User-friendly interface, benefiting both tech-savvy and non-technical users.

Common Concerns

  • Occasional glitches affecting functionality and display.
  • Lack of timely support response for some users.
  • Plan cancellation process is not straightforward and requires contacting support.
  • Pricing plans may not be favorable for start-up businesses or small budgets.

Final Thoughts

"Popupsmart: Popup, A/B Testing" is overall well-regarded by users for its robust customization capabilities and excellent support team. Despite minor technical issues and some concerns about pricing and service responsiveness, it remains a popular tool for enhancing website interactions and conversions on platforms like Shopify.

Honor Rolls

Aug 22, 2025  on Shopify

The Popupsmart app is shockingly easy to use (I am generally not great at this stuff) and such a time-saver! I was able to easily offer some seasonal items without making any changes to my store. It was the perfect solution!!

TrueHill Supply

Aug 21, 2025  on Shopify

Popupsmart has been a fantastic addition to my Shopify store. The app is beautifully designed and strikes the perfect balance between being powerful yet beginner-friendly. What I appreciate most is how intuitive and easy it is to set up. Even without technical expertise, I was able to create engaging popups in just a few minutes. The interface guides you through every step, making it stress-free for beginners, while still offering plenty of customization for more advanced needs. The variety of popup options is impressive — from discount offers to email capture forms — and each template can be fully tailored to match your brand colors and style. This makes the popups feel like a natural extension of the website instead of something generic. Performance-wise, Popupsmart runs smoothly and doesn’t slow down the store. It integrates seamlessly with Shopify and works perfectly across devices. Overall, I highly recommend Popupsmart to any Shopify store owner looking for a professional, flexible, and user-friendly popup solution. It’s one of the best tools I’ve used to improve engagement and conversions on my site.

Mabel Mae's Bakery

Aug 20, 2025  on Shopify

I’ve been using this pop-up app for my Shopify store and it’s been a total game-changer. Super easy to set up, very customizable, and it blends seamlessly with my store’s branding. I love how user-friendly the dashboard is—it only took a few minutes to get everything up and running.

Aquaroche USA

Aug 20, 2025  on Shopify

Amazing app for pop up window very easy to use and the interface is very user friendly

Eyqon Wear

Jul 25, 2025  on Shopify

Popupsmart is a Game-Changer for Our Store! We’ve been using Popupsmart for a few weeks now on our Shopify store, and it has completely transformed the way we collect leads and boost conversions. The interface is super easy to use—even without coding knowledge, we were able to set up professional-looking popups in minutes. We especially love the targeting options and how smoothly it integrates with our email tools. Customer support is also quick and helpful (shout out to Mert!). Highly recommended for anyone who wants to grow their store without slowing it down. Looking forward to seeing more features in the future! — Rupesh Jung Hamal, [Eyqon Wear]

bbgourmet

Jul 21, 2025  on Shopify

Lightweight, flexible, and conversion-focused Popupsmart delivers exactly what a Shopify store needs: fast-loading, responsive popups with advanced targeting and easy integration. The UI is clean, and setup takes minutes. Conversion tracking is precise, and the logic-based triggers allow granular control. Perfect for capturing leads and boosting sales without impacting site speed. Highly efficient tool — 5 stars.

SIORA - Sustainable Luxury, Thoughtfully Crafted

Jul 08, 2025  on Shopify

I’m so glad I’ve found this app. I love the sleek design and modern functionality that suits our premium curated products and branding. Thank you for building such a great app!

Lucerna

Jul 08, 2025  on Shopify

Popupsmart ist unglaublich benutzerfreundlich und leistungsstark. Ich konnte in wenigen Minuten hochwertige Popups erstellen – ganz ohne Programmierkenntnisse. Besonders gefallen haben mir die gezielten Trigger-Optionen und das moderne Design der Vorlagen. Seitdem ich Popupsmart nutze, ist meine Conversion-Rate deutlich gestiegen. Auch der Support ist schnell, freundlich und lösungsorientiert. Klare Empfehlung für alle, die mehr aus ihrer Website herausholen wollen!

livinglovely.nl

Jul 08, 2025  on Shopify

If you’re just starting out with popups on your Shopify store and want something beginner-friendly but powerful enough to grow with your shop, I definitely recommend giving Popupsmart a try! Compared to other apps I’ve tried, Popupsmart has been by far the easiest to use. The setup was quick and straightforward, and I didn’t need any technical skills to get started, which I really appreciate as a small business owner. The interface is clean and intuitive, making it easy to customize designs to match your brand without spending hours figuring it out. It’s been helping me collect more email subscribers and announce offers to customers in a way that feels seamless and not intrusive. Overall, Popupsmart makes adding popups to your Shopify store simple, effective, and stress-free. I’m currently using the free plan, and it’s already making a difference for my store!

Giftvalix

Jul 01, 2025  on Shopify

I'm currently using the free plan, and compared to other apps I’ve tried, Popupsmart is much more beginner-friendly and easier to set up. The interface is simple, clean, and doesn’t require any technical skills. I definitely recommend it for anyone just starting out with popups on their Shopify store!

Jellyfish Art

Jul 01, 2025  on Shopify

Easy to use and install, love the pop up window. Great tool to push a sale on your site!

Papelaria Galeria

Jun 30, 2025  on Shopify

Amazing app – powerful, easy to use, and future-proof! Popupsmart is by far the best popup solution I’ve used on Shopify. The interface is intuitive, making it easy to create professional, high-converting popups without needing any coding skills. Advanced targeting options let me show the right message to the right visitor, and the analytics help me track performance in real time. Since installing Popupsmart, I’ve seen a noticeable increase in newsletter sign-ups and sales conversions. The app is lightweight, loads fast, and doesn’t slow down my site. Support is also responsive and helpful whenever I have questions. Looking ahead, I believe Popupsmart will keep evolving with new features to stay ahead of changing customer behaviors and privacy standards. If you want a reliable, scalable popup solution for your Shopify store, this is it. Highly recommended!

Harmonie der Aromen

Apr 10, 2025  on Shopify

Läuft wie es soll

Pura Forma Pilates

Apr 09, 2025  on Shopify

I'd say this the easiest app to use especially for personal customizations for products and promotions. I havent had any issues and don't have to pay a fortune!

skin magic

Apr 09, 2025  on Shopify

Easy to install, quick to set up and havent run into any issues since launch! Great tool to save a sale!

Purehold Ltd

Apr 09, 2025  on Shopify

Great. Fast and Easy to use. We have used Popupsmart often to add splash page offers to our website. Always easy to set up and worked well. Very happy.

Dracarys Mods

Apr 09, 2025  on Shopify

Very easy to use, and incredibly helped my store get more sales and more interactions, I totally recommend this to everyone!

Straordinario

Sep 30, 2024  on Shopify

This popup app exceeds expectations. You can find everything you're looking for. It offers many customization options and is very simple to use. I reached out for help with a small question, and the team responded immediately and solved my problem. You can also contact them directly if you wish. I would definitely recommend it."

Aria di Casa

Sep 26, 2024  on Shopify

Gemplers

Sep 16, 2024  on Shopify

Popupsmart has been one of the best Shopify apps I've used. No issues connecting to my Shopify and HubSpot, great customizations, and the support has been incredible. I get replies back immediately and they even helped me write a bit of custom code to get my popup looking exactly how I wanted. Highly recommend. Thanks, Popupsmart!

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