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Customer reviews: Popupsmart: AI Popup, A/B Test

Develop by Shopify

Reviews (54)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed positive feedback regarding "Popupsmart: Popup, A/B Testing." Many users find the app easy to use and highly customizable, with exceptional customer support. However, some users have experienced glitches and issues with customer service responsiveness, particularly regarding plan cancellations.

Key Strengths

  • Highly customizable with a wide range of options.
  • Excellent customer support; praised for quick and effective responses.
  • Seamless integration with platforms like Shopify and HubSpot.
  • Great for lead capture and enhancing customer interactions through features like exit offers and gamification campaigns.
  • User-friendly interface, benefiting both tech-savvy and non-technical users.

Common Concerns

  • Occasional glitches affecting functionality and display.
  • Lack of timely support response for some users.
  • Plan cancellation process is not straightforward and requires contacting support.
  • Pricing plans may not be favorable for start-up businesses or small budgets.

Final Thoughts

"Popupsmart: Popup, A/B Testing" is overall well-regarded by users for its robust customization capabilities and excellent support team. Despite minor technical issues and some concerns about pricing and service responsiveness, it remains a popular tool for enhancing website interactions and conversions on platforms like Shopify.

Chic Speak Boutique

Dec 18, 2025  on Shopify

I had tried everything I could think of and my orders were zero. Then I tried this pop up. I went from 0 to 4% conversion. I found this pop up easier to set up, test and implement than other free ones I tried. I uninstalled them with frustration. This app worked for me and I plan to keep it and highly recommend!

Pressie LA

Dec 17, 2025  on Shopify

I’ve never worked on websites before or pop ups, I recently created a website for my small business and used this app to create a pop up. It’s sooo easy to use even if you have no experience, you have a variety of settings options that are very user friendly and make it very easy to customize, it’s also nice that they have a free option.

Jaro

Dec 17, 2025  on Shopify

Popupsmart helped me a lot to get new customers which lead to new sales by sending them an auto discount link. Great app

Smart Battery Bar

Dec 05, 2025  on Shopify

Just start using the app on Shopify. The great thing about Popup smart is that everything is very simple. Even if you don’t understand something, there’s a huge knowledge hub to help you learn. And if there’s still anything you’re unsure about, there’s always the option to book an appointment, which helps a lot.

Mend Mobility

Dec 03, 2025  on Shopify

Solid Popup software. I was looking for an affordable and Popupsmart has been the best choice. When I'm looking for software I am always looking for functionality and ease of use along with pricing. PUS has been an easy choice. I did struggle to connect and integrate it with the Shopify store a fair bit at start but I managed to solve it.

🌿HerbalFusion® - Das Original

Dec 03, 2025  on Shopify

Schade, ich habe die App gestern heruntergeladen und versuche seit über sechs Stunden, das Popup einzurichten. Alles wurde korrekt ausgeführt – inklusive erneuter Installation, Code-Anpassungen und einem offiziellen Support-Gespräch mit einem Shopify-Experten. Trotzdem wird das Popup auf meiner Shopify-Seite nicht angezeigt. Ich habe wirklich jede empfohlene Maßnahme umgesetzt. Selbst ein befreundeter Entwickler, der sich mit solchen Systemen auskennt, konnte das Problem nicht lösen. Leider bekomme ich auch keine hilfreiche Unterstützung vom Anbieter, weshalb ich aktuell nicht weiterkomme. Da die App grundsätzlich vielversprechend ist, aber in meinem Fall technisch nicht funktioniert und mir kein funktionierender Support zur Verfügung steht, sehe ich mich gezwungen, vorerst 2 Sterne zu vergeben. Ich bin jederzeit offen für ein klärendes Gespräch, wenn der Entwickler das Problem lösen möchte.

Three Kings Coffee

Nov 26, 2025  on Shopify

This app has been instrumental in helping grow our brand. I’ve been using it for a while and appreciate what it does for us. I would recommend it to anyone looking to keep their customers engaged and coming back.

Que Cute

Nov 08, 2025  on Shopify

This app Is great for pop ups. The pop ups were easy to create and connect to my Shopify website. The pop ups have helped customers sign up for our email list. If you are looking for a pop up app this app is it. I love it.

Kuruca Bahçesi

Nov 08, 2025  on Shopify

As a female entrepreneur new to digital marketing, Popup Smart made it incredibly easy for me to create and manage pop-ups for my online store. The interface is simple and intuitive, and the app has truly helped boost both my sales and product visibility. The A/B testing feature also works perfectly! - (TR) Dijital pazarlamayı yeni öğrenen bir kadın girişimci olarak, Popup Smart sayesinde online mağazam için pop-up oluşturma ve yönetme süreci benim için inanılmaz derecede kolay oldu. Arayüzü sade ve sezgisel, satışlarımı ve ürün görünürlüğümü gerçekten artırdı. A/B test özelliği de mükemmel çalışıyor.

EzyRollerAU

Nov 06, 2025  on Shopify

We used this App for the first time for our 2025 Halloween sales event. The setup was very straightforward and flexible. For us, the perfect balance between depth of features and ease of use. The popup templates provide an excellent and time saving start. Results looked great both on the desktop and mobile versions of our store, and our sale largely exceeded expectations. There is a good analysis section in the app with a lot of useful information. We recommend this App.

EisenBar

Nov 06, 2025  on Shopify

It's a very useful program that helped me get a lot of sales and catch customers. I advise everyone to use it, a very good program.

TGN | The Golf Net

Nov 06, 2025  on Shopify

Popupsmart is a great app for small business. You can do a lot with only one app. There is a large choice of template and the integration with your store on shopify is so easy. I recommand this app ! Prices are affortable

Mağazam

Nov 06, 2025  on Shopify

I’ve been using Popupsmart for my online carpet store, and I really like how simple and effective it is. It helped me collect more customer emails easily, and everything works very smoothly. I also plan to use it for giveaways and special campaigns soon.

Spark

Oct 21, 2025  on Shopify

I am using pop-up smart for 2 years now in 2 different companies. Previously, i used it on different CMS but this time, i am using with Shopify. It's even easier than before. The best feature in popup smart is the testing and control the popup by URL, geographic location etc which is really amazing.

Songbuddies Shop

Oct 21, 2025  on Shopify

This was a great feature to add to my store. I was trying to see if Shopify had it natively but they didn't so I'm thankful that this app was available. By adding this to my store I was able to get more customers to provide their email addresses, sign up for offers, and understand the current deals I'm providing!

Collettivo Botanico

Oct 21, 2025  on Shopify

I've found this plugin very intuitive, extremely easy to install and it works perfectly with my shopify account. Moreover it is very flexible and can do whatever you need on your eshop account. I suggest to try this app because it worth.

Ultimate Pet Care Franchise Supplies

Oct 09, 2025  on Shopify

Love this app! I was looking for a simple solution for our internal ecommerce store, and this worked perfectly. And with the ease of use, also comes the flexible design. I was able to make it look very nice, and customized for our own brand. Would definitely recommend!

Cady Creations

Oct 07, 2025  on Shopify

I needed a way to do an exit survey on my website that was fast, easy, free and didn't slow my site down. This app did just that. Not only is it giving exactly what I needed, but I love that I was able to customize it to match my theme and brand without having to pay extra, buy credits or subscribe to something extra. It's refreshing to have a feature so easy to set up and look great - and I get notifications when someone submits it as well as a bunch of analytics available to help my business succeed.

Lala Bahçe - Sinop

Oct 04, 2025  on Shopify

it is so easy to build popups that convert. Templates are really nice and fast, dosent slow my store at all. Super simple to use, we hope to get more conversion with it.

Maverick James

Sep 30, 2025  on Shopify

Pop-up smart is perfect for my small business! I needed an app that has a free plan due to the small nature of my company. Funds are tight and this app is perfect. We use the free version and it does everything we need. This app also give us stats on purchases people have made through the deal offered on the pop up!

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