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Customer reviews: Plug in Speed

Develop by Plug in Useful

Reviews (92)

Overall rating
4.2

What Merchants Think

Overall, merchants are highly satisfied with the "Plug in Speed" app. The app is frequently praised for its effectiveness in improving website speed and ease of use. The support team receives exceptional commendations for their prompt and thorough assistance, often going above and beyond the scope of expected service.

Key Strengths

  • Significant improvement in website load times
  • Effective optimization of code and images
  • User-friendly interface
  • Outstanding customer support and quick response time
  • Enhancement in search engine ranking post-optimization

Common Concerns

  • Some users encounter issues unrelated to the app itself
  • Occasional feedback about inefficiency in service and interaction

Final Thoughts

"Plug in Speed" is highly recommended by its users for its ability to significantly enhance website performance. Merchants appreciate not only the app's technical benefits but also the exceptional customer service that accompanies it. While there are minor concerns, the majority of feedback is positive, making it a valuable tool for optimizing website speed and user experience.

Jeff's Female Fashion's

Apr 24, 2024  on Shopify

Mike is the best he has put up with so much from me he blocked me lol JOKING Great man .. and Libby as well... Thanks for everything..

Blaneyzarz

Feb 27, 2024  on Shopify

Excellent app. Their code really speeds up the load times of your website. Highly recommend this app. 5/5

BlackToe Running Inc.

Sep 29, 2020  on Shopify

Great customer service. Asked about performance issues with my site and they identified the code that was causing the problem quickly.

Uprising Food, Inc.

Nov 14, 2019  on Shopify

AMAZING customer service! My store crashed and I thought it was due to the app, however, it turns out it wasn't. Regardless they went into my store's code and went file by file to get to the root cause, fixed it (way beyond their scope) and got me back up in running. Highly recommend the app and the team!

PetMax

Apr 12, 2019  on Shopify

We downloaded this app to help decrease our page load times. After running the Google mobile speed test our website was ranking slow which directly impacts search rankings. One of the tips the Google report recommended was optimizing our code and CSS files, along with optimizing images. This app does both so it seemed like a perfect solution! Right off the bat our page load times decreased and we were ranking higher than our competitors sites. This is a HUGE advantage for us and we owe it all to this app! Further, I contacted the support team later in the evening, not expecting a response until morning. Not only did they get back to me within minutes, they answered all of my questions right away! I could not be more impressed! I would give this team 10 stars if I could. Thanks for the assistance and for the great app, I would highly recommend trying it out!

WeLoveLeds

Apr 05, 2019  on Shopify

I used the app to speed the site up as we were having loading issues. It worked a treat to optimise the images, and was very easy to use. Plus, i'd had a recurring issue with the site that was unrelated to why i'd downloaded the app, yet when i mentioned it to their support people they were so helpful. They went out of their way to give me a very in depth explanation as to what needed to be done to fix the issue which i went to my developer with. Very Very Happy

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