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Customer reviews: Platoria AI Review Testimonial

Develop by Platoria GmbH

Reviews (22)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive perception of the "Platoria AI Review Testimonial" app. Many appreciate its innovative approach to generating AI-powered review summaries, which enhances store credibility and boosts conversions. Merchants particularly value the app's ability to integrate with existing content, providing insightful summaries and facilitating a unique social proof method, especially beneficial for new e-commerce stores with few original reviews.

Key Strengths

  • Google search product schema that boosts product conversions.
  • High-quality, AI-generated review summaries from existing online reviews.
  • Excellent customer service with prompt responses and effective problem-solving.
  • Continuous updates and new features, ensuring the app keeps improving.
  • Seamless integration and user-friendly interface that streamlines review management.
  • Customizable features to fit specific store needs and product presentations.

Common Concerns

  • Higher price point that may not be suitable for small businesses with limited budgets.
  • Some users felt that the app's description was lacking in clarity regarding its offerings.
  • Concerns about the aesthetic integration with store themes and excessive space used by the review window.
  • The logic and usefulness of some 'pros' and 'cons' descriptions have been questioned.

Final Thoughts

"Platoria AI Review Testimonial" is regarded as a valuable tool for e-commerce merchants looking to enhance their product presentation with AI-generated insights. While the app excels in customer support and innovative features, its cost and integration issues might be a limitation for some users. Overall, it remains a strong contender for businesses aiming to improve their online reputation and product visibility.

Pets Paradise

Feb 15, 2024  on Shopify

EDIT: Initially, I had to limit my rating due to the app's pricing structure not being ideal for my large-scale product catalog. However, I have to give massive credit where it's due - the owner reached out proactively to understand my needs. They then worked tirelessly to create a custom solution tailored to my business, exceeding my expectations. The app itself is fantastic – beautifully designed, intuitive to use, and delivers powerful results. But what truly sets it apart is the unmatched level of communication and thoughtfulness demonstrated by the owner. I'm immensely grateful for their dedication and for enabling me to leverage the app's benefits across my entire product range. Highly recommended!

Mobility Scooters for You

Feb 13, 2024  on Shopify

The Platoria team is EXCELLENT and actually implemented an "Enterprise" plan on their app solely at my request, since I have way more than 200 products on my store. Highly recommend this app to anyone looking to gain some social proof for products that are harder to personally gain reviews for on your own store.

PumpCrew

Jan 19, 2024  on Shopify

The installation of the plugin was quite straightforward and hassle-free. Once I was on the plugin dashboard it was pretty clear with simple CTA to generate AI review summaries and choose the product for which I would like to generate the reviews. Next, in the customization section I just had to place where I would like to have the review block, and voila! It's done, quite simply and smoothly.

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