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Customer reviews: Platoria AI Review Testimonial

Develop by Platoria GmbH

Reviews (22)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive perception of the "Platoria AI Review Testimonial" app. Many appreciate its innovative approach to generating AI-powered review summaries, which enhances store credibility and boosts conversions. Merchants particularly value the app's ability to integrate with existing content, providing insightful summaries and facilitating a unique social proof method, especially beneficial for new e-commerce stores with few original reviews.

Key Strengths

  • Google search product schema that boosts product conversions.
  • High-quality, AI-generated review summaries from existing online reviews.
  • Excellent customer service with prompt responses and effective problem-solving.
  • Continuous updates and new features, ensuring the app keeps improving.
  • Seamless integration and user-friendly interface that streamlines review management.
  • Customizable features to fit specific store needs and product presentations.

Common Concerns

  • Higher price point that may not be suitable for small businesses with limited budgets.
  • Some users felt that the app's description was lacking in clarity regarding its offerings.
  • Concerns about the aesthetic integration with store themes and excessive space used by the review window.
  • The logic and usefulness of some 'pros' and 'cons' descriptions have been questioned.

Final Thoughts

"Platoria AI Review Testimonial" is regarded as a valuable tool for e-commerce merchants looking to enhance their product presentation with AI-generated insights. While the app excels in customer support and innovative features, its cost and integration issues might be a limitation for some users. Overall, it remains a strong contender for businesses aiming to improve their online reputation and product visibility.

The Proper Store

Nov 19, 2024  on Shopify

Very Helpful 24/7 customer support. Great App for your shopify store!

Zyferix

Oct 14, 2024  on Shopify

Had a duplicate transaction, and I got refunded, no stress

IPETS

Oct 02, 2024  on Shopify

Good and fast service!

Urban Gadgets

Aug 30, 2024  on Shopify

One of the main reasons why we got this app was their google search product schema. This alone greatly boosted our conversion for the set of products that we used.

ZenithCases

Aug 04, 2024  on Shopify

Delighted with everything so far :) They even added a new customization option based on my request.

AuraAvenue

Jul 21, 2024  on Shopify

This app is really neat for those stores that need reviews. Stan was very communicative and answered all my emails within 1 hour. He also always kept me updated to ensure that we tried out all the new features of this app. And there are quite a lot of them because they are constantly shipping new stuff on a daily basis.

Luxury Fashion London

Jul 13, 2024  on Shopify

Great app AI amazing reviews

Öli Saunas

Jul 02, 2024  on Shopify

This is a great app especially for e-commerce reseller stores who are just getting started and don't have any customer reviews. With Platoria you can at least display reviews for the products you are selling. Additionally, the customer service is excellent. I had a couple of technical issues and the CEO reached out personally and took care of the problems very quickly.

Aero Gears

May 24, 2024  on Shopify

Platoria is a must-have for businesses seeking to skyrocket sales and trust. Its AI-powered review summaries are spot-on, pulling insights from global vendors to craft bullet point summaries. Integration is seamless, and the boost in SEO and social proof is undeniable. A game-changer indeed!

FitFusion

May 23, 2024  on Shopify

We had a problem with our theme not interacting well with this app. We reached out to support who fixed this bug in no time. Pretty impressive! Later, they asked us to leave a review, so here it is :)

Luxe Grove

May 11, 2024  on Shopify

This app is really unique!! You dont need to do this whole process of collecting reviews from your customers. If a store already has reviews somewhere else like on amazon, it just uses those reviews as a base to create these review summaries. The whole app is also pretty intuitive. Clear recommendation from us!

ToolSmith

May 04, 2024  on Shopify

I personnaly cannot judge how the future of reviews will look like. But the founders of this app make it seem like this is they way of how it will be done. These summaries are simply much more efficient for both stores and clients. Currently, e-commerce, especially reviews, is a totally untapped market by AI but this app seems to present something totally revolutionary with the power of AI. As a store owner, I even like the aspect of showing ""Cons"" as this makes your products seem more believable because there are no perfect products. The only slight downside was that I didn't grasp at first what this app does because the decription is not really descriptive enough. But this is such a multi-facetted app that the description space might simply not be sufficient. Keep up the great work, guys!

ZenPetals

Apr 23, 2024  on Shopify

Really great support. I wanted to see how the customization looks like but it is only for stores with Standard plan onwards. They enabled it exclusively foir us to see. Thank you a lot!

Luxe Grove

Apr 23, 2024  on Shopify

Great app and easy to use. It’s user-friendly and the manual recommendations have been effective.

Tech Oasis

Apr 18, 2024  on Shopify

We had a little issue, but Stan from support fixed it in an hour! The app looks great and shows social proof uniquely. Thumbs up!

SparkleSpot

Apr 12, 2024  on Shopify

Their onboarding process is actually better than for any app I've seen :)) Nice explanatory videos!

Amber & Oud

Feb 26, 2024  on Shopify

I have to give the app a low review for the following reasons: although it does a fairly good job scanning the products and selecting the right product, it doesn't provide actual reviews. It provides an overview of the product which a shop would have anyways in the product description. The huge negative is the excess space the "review" window takes up next to the product with all the pointless 'pros', which is simply oversized and unsightly and not adapted to the theme settings or CSS. But worse are the 'cons,' which are illogical and make no sense at all for a review and are plain negatives and counterproductive for any shop unless you sell cars and want to compare car models. The final turnoff is the sheer imaginary price the developer has put for it: $9.99 per month for TEN 'reviews', $89.99 per month for only 100 products, and $399.99 per month for 500 products. I mean, seriously? This is not a review app. It's a product comparison app.

Direct Freezers

Feb 16, 2024  on Shopify

The Platoria team is awesome and helped me with all of my support inquiries very quickly. All-around awesome app and basically the only app on the Shopify App Store offering these curated AI reviews by going out and finding them for specific products across the web. Super cool.

Pets Paradise

Feb 15, 2024  on Shopify

EDIT: Initially, I had to limit my rating due to the app's pricing structure not being ideal for my large-scale product catalog. However, I have to give massive credit where it's due - the owner reached out proactively to understand my needs. They then worked tirelessly to create a custom solution tailored to my business, exceeding my expectations. The app itself is fantastic – beautifully designed, intuitive to use, and delivers powerful results. But what truly sets it apart is the unmatched level of communication and thoughtfulness demonstrated by the owner. I'm immensely grateful for their dedication and for enabling me to leverage the app's benefits across my entire product range. Highly recommended!

Mobility Scooters for You

Feb 13, 2024  on Shopify

The Platoria team is EXCELLENT and actually implemented an "Enterprise" plan on their app solely at my request, since I have way more than 200 products on my store. Highly recommend this app to anyone looking to gain some social proof for products that are harder to personally gain reviews for on your own store.

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