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Customer reviews: Pipe17

Develop by Pipe17

Reviews (22)

Overall rating
4.9

What Merchants Think

Merchants consistently praise Pipe17 for its agility, flexibility, and seamless integration capabilities, particularly with platforms like NetSuite, Shopify, and TikTok Shop. The app is recognized for enhancing operational efficiency, simplifying order processing, and providing reliable back-end connectivity. Customers appreciate the user-friendly interface and real-time updates, which significantly improve inventory and order management across multiple sales channels.

Key Strengths

  • Seamless integration with e-commerce platforms such as Shopify, NetSuite, and TikTok Shop
  • User-friendly interface that simplifies order management and inventory tracking
  • Responsive and helpful customer support team
  • Customization options to suit specific business needs
  • Automation capabilities that enhance operational efficiency
  • Reliable real-time updates for inventory accuracy
  • Strong e-commerce and back-end solutions knowledge

Common Concerns

  • Initial setup and integration can be complex for some users
  • Isolated issue reported of the app being installed without user permission

Final Thoughts

Overall, Pipe17 is highly valued by its users for its powerful integration capabilities and the significant improvements it brings to order and inventory management. It is regarded as an essential tool for businesses looking to optimize their multichannel e-commerce operations. While initial setup can require some effort, the support team is commended for their continual assistance. Pipe17 is recommended for small to large businesses seeking to streamline their workflow and increase efficiency.

Made In Cookware

Dec 09, 2024  on Shopify

The agility of Pipe17's platform is remarkable - from NetSuite integration to order routing, everything can be adjusted in real-time through their user-friendly dashboard. Our team can implement changes instantly using their intuitive interface, while their expert support team ensures smooth NetSuite integration and optimal workflow efficiency. Their responsive support team consistently delivers expert guidance whenever needed.

OLLY PBC

Dec 01, 2024  on Shopify

We recently engaged with Pipe17 to connect and manage our TikTok Shop at OLLY, and the results have been fantastic! From the start, Pipe17 stood out for its ease of use and seamless integration with our Shopify Plus instance. The app has significantly simplified syncing inventory, order processing, and tracking across platforms. We feel a deep sense of security using this middleware to protect our product and customer data. The real-time updates ensure our inventory stays accurate, and the automation capabilities have improved our operational efficiency tremendously. Implementation was incredibly easy and the customer support team has also been responsive and helpful, guiding us through setup and troubleshooting any minor issues. Their deep understanding of the TikTok Shop integration process was invaluable. Pipe17 has become an essential tool for our e-commerce operations. If you’re looking to expand into TikTok Shop or optimize your multichannel strategy, we highly recommend Pipe17.

FluffCo | Hotel Comfort

Nov 26, 2024  on Shopify

Could not recommend Pipe17 more! We can ingest all of our orders through Shopify now and send to multiple WMSs. Incredibly flexible and easy to us software.

ShopAtomicAge

Nov 24, 2024  on Shopify

Pipe17 has been an incredibly powerful solution to help keep the sales channels that I sell on connected to my 3PLs and back office solutions. Their team is extremely responsive and always willing to go above and beyond to ensure we are taken care of!

ANNA New York

Nov 04, 2024  on Shopify

Pipe17 has provided solid Shopify and back-end connectivity for us, and the team has deep e-commerce knowledge. Looking forward to expanding our use of Pipe17, potentially for B2B transactions. The Pipe17 team is very responsive. Highly recommended.

fresh-cut-paper-b2b

Nov 03, 2024  on Shopify

Started working with Pipe17 when I joined as a Project Coordinator and it has exceeded my expectations. Always responsive, making sure my questions are always answered. They take the time to explain the steps, what will work and why a different path would be preferred if needed. The team is not only knowledgeable but very customer service oriented.

Foot Cardigan

Oct 29, 2024  on Shopify

Been working with the team at Pipe17 for a couple of months now and I am always impressed with the quality and speed of their support. Whenever I have a question, they get back to me quickly with real solutions and not AI canned responses. We have been using them as a connector with various marketplaces and routing to our fulfillment providers. It works well and we've had very few issues with the product. Would defiantly recommend them.

Smallflower

Oct 29, 2024  on Shopify

The solution is superior to everything else we have tried. And the team is excellent. I highly recommend!

meldoug

Oct 27, 2024  on Shopify

App is very flexible, and can be customized to make it work for customer/org specific use cases. Also, the support team at Pipe 17 are very helpful in addressing problems and setting up the customer on a path to success. The app does what we intended it for, in our case.

OrthoFeet

Oct 24, 2024  on Shopify

Pipe17 has been an absolute game-changer for our Shopify and Shopify B2B operations. As our business grew and we added more sales channels and fulfillment partners, managing orders became increasingly complex. Pipe17 streamlined everything, giving us a centralized hub to orchestrate our entire order fulfillment process. They have provided Seamless Shopify Integration, easy to implement B2B Workflow Automation, effortless connection to 3PLs and improved visibility and control of all orders via Shopify platform. Pipe17 support team is excellent, helpful and incredibly responsive to all our questions. The provide excellent guidance to our technical team. Highly recommend Pipe17 to small, medium and large businesses.

A.T. Cross

Oct 22, 2024  on Shopify

The product performs exactly as expected, but it’s the support team that truly stands out. They’ve consistently been quick to jump in and troubleshoot any issues we’ve faced, working seamlessly with our other stack partners’ support teams whenever necessary. I couldn’t be more impressed with their dedication and collaboration.

Jeffree Star Cosmetics

Oct 22, 2024  on Shopify

Working with Pipe17 and this connector has been a dream. It makes it so simple to sync products across multiple platforms and with our ERP system. They are constantly improving the integration which makes it better and easier to use every time.

Taos Footwear

Jul 17, 2024  on Shopify

Awesome partner / awesome support / awesome functionality. Been using Pipe17 for years and will continue to do so!

SquattyPotty

Jun 13, 2024  on Shopify

pipe17 is a one stop shop for integrating your shopify stores with various warehouse management systems and erp systems. no need to customize and maintain various data connections. let pipe17 do it all. regarding performance and customization, pipe17 has easy to set up connectors and business rules to quickly enable marketplaces and connect them to your inventory. pipe17 infrastructure can support 1-2 day delivery performance for the most rigorous of your shipping needs. pipe17 for shopify also supports multiple warehouses and specialized rules for geo-fencing and sku customizations. five stars!

MaryRuth Organics

Jun 09, 2024  on Shopify

Hands down one of the cleanest, most intuitive interfaces I've ever worked in. Pipe17 brings speed, reliability, cutting edge problem solving to this corner of our business. (Meta or TTS subsidy workflows? No problem!) Customer service is truly white-glove, and the AI mapping support feature is saving us so much time we hardly ever submit a support ticket.

Luminara

May 22, 2024  on Shopify

The Pipe17 integrations are one of the best if not the best we have ever used, the support is top notch and always ready to lend a hand if needed. Every time we grow, the platform grows with us and we could not be happier.

Mtns Co

Mar 04, 2024  on Shopify

This app was installed on my store without my permission or knowing about it, what it was, and I've never heard of it. I'm the only one who could have done it, and I definitely did not. It's $850 a month. Super sketchy, putting this here in case anyone else has had the same problem

Stryke Club

Mar 20, 2023  on Shopify

Pipe17 is an excellent tool for our ecom business. It seamlessly integrates with our multiple sales channels enabling us to easily manage our orders.  The set-up was easy and their support was extremely helpful and very responsive.  As a start-up, Pipe17 has made our operations more efficient and less of a headache. 

New Zealand Honey Co.™

Mar 20, 2023  on Shopify

Took a little to get it set up and integrated. Wasn't as simple as expected but the Pipe17 team were always there to help which was great. Awesome tool that has saved us hours of work and opened up new opportunities. Just brilliant.

RIPNDIP

Mar 17, 2023  on Shopify

The pipe17 team is one of the best we have ever worked with from the onboarding to the constant support. Their application has done wonders for our company and made the transition to using Netsuite really smooth. They have helped us integrate every segment of our business to easily flow into their easy to use interface. I dont know where we would be without them.

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