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Customer reviews: Picsio: Bulk Image Upload

Reviews (18)

Overall rating
3.2

What Merchants Think

Merchants using "Picsio: Bulk Image Upload" have mixed reviews. While many appreciate its ability to seamlessly handle bulk image uploads by matching images to SKUs, some have faced issues, particularly with the app’s subscription model and technical glitches. Those who fit the app's usage criteria find it significantly beneficial, especially for managing product variants and bulk uploads.

Key Strengths

  • Efficient matching of product images to SKUs.
  • Excellent for managing product variants.
  • User-friendly and intuitive interface.
  • Responsive and knowledgeable customer support.
  • Effective for bulk uploads and tag management.

Common Concerns

  • Requires a $50/month subscription despite being listed as free.
  • Difficulties in unsubscribing and stopping charges.
  • Occasional app functionality issues and glitches.
  • Mismatch in expected cost versus actual billing.
  • Inconsistent customer support responsiveness for issue resolution.

Final Thoughts

Overall, "Picsio: Bulk Image Upload" is highly useful for merchants who frequently manage a large number of product images, offering efficient SKU matching and extensive support for product variations. However, the subscription model and occasional technical issues may deter some users. For those requiring regular bulk uploads, the subscription cost may be justified, but potential users should weigh ongoing costs against the benefits provided.

VDL Adelaide Spare Parts Store

Dec 02, 2024  on Shopify

The app is unable to match the image name to our SKU's. Tech support unable to solve the problem. I'll revise this review if tech support returns with a resolution.

My Store

Aug 04, 2024  on Shopify

I used Pics to upload images for my Shopify store. It works great if the SKU and file name match. It's also super handy for managing product variants. There are tons of options for tagging, editing, and integrating with my Shopify store. Live support is always available and super helpful in finding workarounds for tricky tasks.

ClimbStuff

Jun 05, 2024  on Shopify

We used this plugin to migrate our images to the store. Since we had a lot of them, we needed to upload them in bulk with article matching. This was an impossible task manually. It is not obvious that you need to subscribe to their DAM system. But the tool is handy for what it costs. A special joy that we uploaded everything from our Google Drive.

WaveBandStore

May 23, 2024  on Shopify

We use Pics.io to store all of our assets, and this plugin to upload product photos to the store. Uploading is very convenient due to the matching of product photos by SKU. And that includes working for product variants.

FIZI

Apr 24, 2024  on Shopify

I have been using this app to upload photos for my store. It works well if sku and filename are the same. Specially I would like to mention the work with product variants, this option helped a lot. The app itself is really free, but you must have a subscription to Pics.io, it's $50/month. Keep this in mind.

Krohag-store

Apr 22, 2024  on Shopify

I am using a plugin to upload photos to my store. I make sure the SKU and file name match. This allows me to quickly upload photos to products, including product variations. The plugin itself is free, but requires a subscription to Pics.io, which costs $50/month. On the nice pluses, the support is very responsive and fast.

FOAMCORE STORE

Apr 10, 2024  on Shopify

This is anything but free. The fact that they want a monthly subscription to upload bulk images is bonkers. I'd pay a one time fee of $50 but these greedy developers want that once a month.. beat it.

Stoicscape

Feb 21, 2024  on Shopify

I recently started using the Pics.io app on my Shopify store, and it has truly been a game-changer for managing product images. This app seamlessly enables bulk image uploads, matching each image effortlessly with the corresponding SKU numbers. The user interface is intuitive and user-friendly, making the entire process incredibly easy to navigate. Even for someone like me, who is not a tech expert, the app's design and functionality made the task at hand straightforward and stress-free. What I appreciate most about Callepis.io is its efficiency. Uploading a large number of images has never been this simple. The app performs the task with speed and accuracy, ensuring that the images are correctly matched to the corresponding products in my store. The well-thought-out design of the app speaks volumes about the developer's commitment to providing a top-notch user experience. It's evident that a lot of care went into creating a tool that not only delivers on its promises but also does so in a way that's accessible to users of all levels of technical expertise. While the subscription fee may seem a bit steep, the value it brings to the table is undeniable. If your store requires regular use of bulk image upload services, the subscription is well worth the investment. However, I would suggest considering the option of a one-time payment for users who may not need the service frequently but still want to benefit from its exceptional features. In conclusion, Pics.io is a must-have Shopify app for anyone looking to streamline their image management process. Its seamless functionality, user-friendly interface, and well-built design make it a standout choice for enhancing the efficiency of any online store I would also like to add, the team are friendly and unsubscribing was easy. The other reviews left on this page seem unfair compared to the experience I had with the app.

Tabletop Dominion

Jan 16, 2024  on Shopify

Useless - This starts are $50 Per month. They claim it is free on the app store page, but no element of this is free whatsoever. Not only is $50 a month just ridiculous, it is clearly done to avoid paying any fees via the shopify app store. This app did nothing but waste my valuable time installing and making an account and confirming the account blah blah just to be met with a "choose your subscription" page. Useless, Do not bother installing.

KINPUP

Sep 30, 2023  on Shopify

There's no way this app could be unsubscribed. I've already uninstalled the app but they're still charging me. And now I need to install the app again to see how I could unsubscribe and I saw that I've already done so as stated in the billing page. And I've contacted them via email and no one responded to me....I'm so helpless. Could someone from Pics.io see this message and help me? I don't wanna pay non-stop while I just need this services for one time. And I dunno why they charge me $30 when the plan says it's only $18 per month.....I wonder if this app is a scam which doesn't allow people to unsubscribe.

Mi tienda

Jul 31, 2023  on Shopify

The app doesn't open :( Can you help to fix the app to work on shopify? I tried to reinstall again but it doesn't work

iWoon.nl

Sep 29, 2022  on Shopify

Amazing customer support, fast replies, in-depth tool with a lot of options. The guys behind the customer service do think in solutions and not problems. Definetly would recommend for use, no-brainer with a large products base.

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