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Customer reviews: Pickup & Delivery Buddy

Develop by Keylay Apps

Reviews (12)

Overall rating
5

What Merchants Think

"Pickup & Delivery Buddy" receives highly positive reviews from merchants who find it to be an effective and user-friendly app designed to simplify the logistics of managing pickup and delivery schedules. It is especially appreciated by small business owners and those with specific scheduling needs, as it enables seamless planning and communication with customers.

Key Strengths

  • Easy setup and user-friendly interface.
  • Seamless integration with Shopify platform and themes.
  • Customization options for specific business needs, such as excluding drop-shipped products.
  • Highly responsive and helpful customer support, including the developer, Kyle.
  • Efficient scheduling options, allowing businesses to manage pickup times and prevent congestion.

Common Concerns

  • Desire for full synchronization with Shopify's database to reflect changes in real-time.
  • Occasional UI bugs, although they are addressed quickly by support.

Final Thoughts

Overall, "Pickup & Delivery Buddy" is a highly recommended app for businesses looking to streamline their pickup and delivery operations. Its robust features, combined with outstanding customer support, make it a favored choice among merchants, contributing to improved operational efficiency and customer satisfaction.

Alfajores in Dubai

Mar 27, 2024  on Shopify

I run my store by myself as my part time business. I'm only available 50% of the month and this app made my life much easier. Been using this app for a couple of years and it's the best solution to communicate your availability before customers place their orders.

Ten Rivers Marketplace

Mar 27, 2024  on Shopify

I chose this app from among the many pickup/delivery scheduling options because it made it easy to enable pickup scheduling on just a single day one month in the future which is the nature of our "buying club" Shopify application. Kyle, the developer, was very responsive in resolving any issues that turned up and in helping me to "stretch" the app beyond its intended limits. It saved us a great deal of correspondence effort by enabling buyers to sort themselves into 15-minute pickup slots, each with a set order limit. I would love if it could fully sync with the Shopify database such that changing pickup times manually in the app also changed the tags appended to the order, and vice versa that editing or cancelling orders within Shopify propagated through into the pickup calendar within the app. This may well be beyond the capability of *any* available pickup/delivery app, or maybe even technically impossible for reasons I don't understand, but I would challenge Kyle or any other developer to make it happen :-).

umiflora

Aug 26, 2023  on Shopify

finally, after trying so many delivery apps, i fount this app that seamlessly integrates with the sticky cart, very easy to set up, use and customize. thank you

Julie's Overstock

Jul 20, 2023  on Shopify

This should be your only choice for managing pickups. Why? 1. Out of 13 apps checked, they are the only ones that get the customer workflow correct. All the others prompted the customer to input a Shipping Address or Pickup Address - neither should be included in the customer workflow. 2. Super easy setup - plus you can turn it on and off directly in your Theme Settings under App Embeds. 3. Developer is super responsive.

thatsSOart

Apr 18, 2022  on Shopify

I chose this app specifically because I needed the ability to exclude my drop-shipped products from the local pickup option. The scheduling calendar had a UI bug with my current theme and it was addressed and fixed within hours of me sending an email. While I installed this app on my personal store, I work with development teams and even implement Shopify stores for my day job and this app, and this developer, will absolutely make my short list of recommendations for my clients going forward.

Spectrum Gardening

Dec 16, 2021  on Shopify

This app is exactly what our business needs! As a highly seasonal business that attends various different markets throughout the year we needed something that would enable our clients to easily schedules times to pick up their products at our various locations, without having to consonantly be in contact with us. The support offered by the developer is extremely helpful and always went above and beyond to ensure whatever the problem I was encountering was taken care of. Whether it be user error or even problems with the shopify it's self.

Cardinal Flowers and Gift Gallery - Prescott

Nov 20, 2021  on Shopify

This is an amazing app, it has helped us so much. Quick reply times and they even customized some content for us. Will be using this app when we launch our next website soon.

Yin's Wholefood

Aug 25, 2021  on Shopify

Very good Pickup & Delivery app, it is easy to set up and and comes with comprehensive features! I tried many delivery apps, this is the best delivery app I would say, it comes most of the features we need. The support is fantastic too, very responsive and helpful. Highly recommended! Thank you for providing this app service, this is really great app!

PEARL&LANI

Aug 18, 2021  on Shopify

Setup was very easy! We have been using this app for a month now and it has been working perfectly for us. It is very user friendly from the shop's perspective but also from the customer's. Most importantly, Customer Service is responsive and helpful! Thank you, Kyle!

du Pain & des Roses

Jul 12, 2021  on Shopify

We were looking for an application to have both price range by zones of delivery and displaying the calendar for our customers to choose a day. I tried many apps and none had everything until we found Pickup & Delivery Buddy and it filled all of our expectations ! Moreover, Kyle, the developper is very reactive and answered all of our requests. Many thanks Kyle for your application !!! Highly recommend !!

Ferme Caya

May 17, 2021  on Shopify

Great app ! Best option for pickup imo. Got a couples of requests that were filled withins days. Got 2 lines of css to write so it'll look good on my custom theme and it was really to go. Thanks a lot !

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