Verify phone numbers via OTP to validate COD orders, reducing RTO.
The app verifies customer phone numbers through OTP before checkout, ensuring that each order is linked to a valid contact. Merchants can choose to allow cash on delivery only when a number is successfully verified, keeping COD available for genuine buyers. By blocking unverified orders, the app helps reduce return-to-origin cases, cut unnecessary shipping costs, and improve the overall reliability of COD transactions for both merchants and customers.
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