Pendulum is for Shopify shops where the order is just the start. Custom apparel, embroidery, signage, jewelry, catering, and B2B manufacturers run on quotes and draft orders, then wait days or weeks to get paid. Shopify sends one plain invoice email and stops. Pendulum picks up with branded PDFs that match your store in light and dark themes, a multi-step reminder cadence with your tone and copy, and W-9 and ACH links on every customer touch. Replies route to your inbox.

• Branded invoice PDFs with light and dark themes, color picker, and watermark
• Multi-step payment reminder cadence with Friendly, Firm, and Urgent tones
• Branded replacements for Shopify's order confirmation and draft invoice emails
• W-9 and ACH instruction links on reminders, invoices, and customer emails
• Replies route to your inbox, not a no-reply address