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Customer reviews: PayWhirl Subscriptions

Develop by PayWhirl Inc.

Reviews (174)

Overall rating
4.8

What Merchants Think

Overall, merchants view "PayWhirl Subscriptions" as a powerful and flexible tool for managing subscription services. Most users appreciate its seamless integration with platforms like Shopify, ease of use, and the ability to fully customize their subscription options. The customer support team is particularly praised for its prompt and helpful service, which significantly contributes to a positive user experience.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • User-friendly dashboard with full customization options
  • Outstanding customer support with quick response times
  • Flexibility in managing subscriptions and customizable workflows
  • Efficient transition process from other applications

Common Concerns

  • Occasional technical issues with subscription continuity
  • A few reports of billing-related challenges
  • Some isolated experiences of slow customer service response

Final Thoughts

"PayWhirl Subscriptions" is widely regarded as an effective, reliable platform for businesses offering subscription services. Its strong suit lies in its excellent support team and versatile functionality. While there are a few reported concerns, most merchants are pleased with the application's performance and consider it beneficial to their subscription offerings.

Tienda Salsita

May 16, 2024  on Shopify

I recently migrated to Paywhirl from Recharge(because of the price increase) and I am so happy I did! The customer service was incredible. Lincoln helped me migrate everything over and gave me so much of his time to make sure that everything was running smoothly and I understood our new subscription service. I am so happy that I moved to Paywhirl! Thank you!! I highly recommend using them as a small business that is growing - LOVE that they have a free version too!

Valerio Coffee

May 14, 2024  on Shopify

To say that Lincoln Ware was amazing would be an understatement. It has been some time since I have worked with anyone from Shopify, Square or Clover that was as helpful, as patient and as kind as Lincoln. He was able to solve huge issues for our company in a matter of minutes and his knowledge base of not only Paywhirl but also Shopify was superb. I don't know who pays Lincoln, but give this employee a raise! Thank you Lincoln for making my life easier!

Caribe Coffee Co.®

Apr 29, 2024  on Shopify

The flexibility that PayWhirl offer to our customers is amazing but also the peace of mind to my team in the daily basics. Most of the time at the start up face of any business we look into any extra expense, including fee for new systems. Overthinking delays any growing process and your customer will value the extra options. Trust us, we've been there!

Purrified Air

Mar 28, 2024  on Shopify

Easy to use. It is attracting customers at a slow but steady pace. I hope enough folks sign up that I have to start paying.

Little Dreamers Club

Mar 22, 2024  on Shopify

These guys are Fantastic! They have been extremely helpful in enabling us to transition to their subscription app. Hats off to Chris and Lincoln for helping us get up and running!!!

Curl House

Mar 21, 2024  on Shopify

Excellent service! After spending hours trying to figure out one problem, I decided to send an after hours email to the paywhirl customer service. By the morning, my question was answered and the problem fixed in minutes! Great customer service!

Nostalgic Groove

Mar 14, 2024  on Shopify

Support with these guys is the best I have ever had with any app. Plus the functionality of the app and how it works is perfect and have been using it for about 3 years now and couldn't be happier (haven't had a single problem). Their adjustable pricing structure is just the cherry on top. Thanks guys! My business wouldn't be possible without there great tool!

Lavender & Lemon

Jan 24, 2024  on Shopify

I've been using PayWhirl for over a year now, and I love it. It works perfectly, and tech support is always super fast to respond and helpful whenever I have questions. Highly recommend.

Whispering Brews

Dec 25, 2023  on Shopify

Horrible. I uninstalled the app before renewal still they charged me amount , no point of contact . I want my money back

ART QUILT SUPPLIES - 2 Sew Textiles

Dec 19, 2023  on Shopify

Absolutely 5 Star! Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.

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