Reviews: Payflow: COD & Payment rules

Customer reviews: Payflow: COD & Payments

Reviews (114)

Overall rating

4.8

5

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4

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3

What Merchants Think

The "Payflow: COD & Payment rules" app has garnered a highly positive reception from its users, with many praising the app for its intuitive design, ease of use, and exceptional customer service. Users frequently commend the support team, especially highlighting the assistance provided by a representative named Jan. Most merchants express satisfaction with the app's ability to effectively manage and customize Cash on Delivery (COD) options and report that it has been instrumental in streamlining their payment processes.

Key Strengths

Exceptional customer support, notably from Jan.
Intuitive design and ease of use.
Effective in managing and customizing COD options.
Quick setup and smooth integration.
Offers a free plan with practical limitations for new users.
Ability to hide, rename, and reorder payment and delivery methods.

Common Concerns

Some users reported issues with the hiding payment options feature not working properly.
A few users experienced delayed response times from support.
Technical difficulties encountered during setup, necessitating customer support intervention.
Specific functionality issues such as app not working at all for some users.

Final Thoughts

Overall, "Payflow: COD & Payment rules" is a well-received app that excels in providing flexible and user-friendly solutions for payment method customization, particularly for Cash on Delivery scenarios. The user feedback strongly highlights the app’s utility and the outstanding customer support it offers. However, some isolated users have encountered functionality issues, suggesting room for improvement in reliability and technical troubleshooting. Despite this, the app remains a recommended choice for those looking to enhance their payment processing capabilities.

Automobile Adventures

Mar 21, 2024 on Shopify

One of the nicest and fast experience here, Jan quickly helped me setup the COD fee on my page. I tested it and it is working smooth. Good going Team! Cheers!

cheapchains.cz

Mar 07, 2024 on Shopify

I love the way how easy is implemantation COD from payflow. This app helped us so much. I truly recommend this app not only for COD there are many other great ways to use it.

suscold

Mar 02, 2024 on Shopify

Its awesome that someone finally make a app, that can help with COD! It's easy to setup and very useful!. Another problem we had was, how to hide COD on gift cards - this app solves it too. And what i apriciate so much is their fast and helpful support, thank you guys!

LIYOGA

Feb 29, 2024 on Shopify

The Payflow app has revolutionized Cash on Delivery (COD) implementation by offering a brilliant solution with an added fee feature and also with the possibility to hide COD as a payment option. Payflow has an intuitive design, which makes the entire process remarkably smooth and straightforward. Thank you Payflow and Jan for your help.

Braid For You

Jan 31, 2024 on Shopify

Excellent support, they set up the whole application instead of me, exactly as I needed. Finally, an application that has an ideal solution for cash on delivery, I recommend.

Sue Fantini Art

Jan 30, 2024 on Shopify

I have been looking for an app to solve a few problems I had with wholesale ordering on my website. So happy I found Payflow and Jan. His service was amazing and he definitely went above and beyond to help me set up the app and customise it to my needs. Tech is not really my thing but he was so patient, sharing screenshots of what I needed to do and he really listened to my issues and came up with ways to make my website work for me. He even gave me a few basic lessons in how to use shopify more effectively. Communication was effortless and I highly recommend this app as Jan helped me make it do exactly what I needed it to do. Very Happy Customer

Peter Freestone

Jan 25, 2024 on Shopify

Great app for handling cash on delivery fee and hiding/sorting the payment and delivery methods as we wanted. Their support team helped us to figure out an issue with our shipping settings, too.

Detoxito.hu

Jan 12, 2024 on Shopify

It is a very nice app and has great support. We can recommend it. Thank you, guys!

JMBonline.cz

Jan 03, 2024 on Shopify

This app offers a brilliant solution for implementing Cash on Delivery with an added fee. The intuitive design makes the entire process remarkably smooth and straightforward unlike other alternatives that often lack this level of clarity. It's truly the best app for tailoring your payment methods & COD setups! I can highly recommend!