Reviews: Payflow: COD & Payment rules

Customer reviews: Payflow: COD & Payment Methods

Reviews (110)

Overall rating

4.8

5

82
4

1
3

1
2
1

4

What Merchants Think

The "Payflow: COD & Payment rules" app has garnered a highly positive reception from its users, with many praising the app for its intuitive design, ease of use, and exceptional customer service. Users frequently commend the support team, especially highlighting the assistance provided by a representative named Jan. Most merchants express satisfaction with the app's ability to effectively manage and customize Cash on Delivery (COD) options and report that it has been instrumental in streamlining their payment processes.

Key Strengths

Exceptional customer support, notably from Jan.
Intuitive design and ease of use.
Effective in managing and customizing COD options.
Quick setup and smooth integration.
Offers a free plan with practical limitations for new users.
Ability to hide, rename, and reorder payment and delivery methods.

Common Concerns

Some users reported issues with the hiding payment options feature not working properly.
A few users experienced delayed response times from support.
Technical difficulties encountered during setup, necessitating customer support intervention.
Specific functionality issues such as app not working at all for some users.

Final Thoughts

Overall, "Payflow: COD & Payment rules" is a well-received app that excels in providing flexible and user-friendly solutions for payment method customization, particularly for Cash on Delivery scenarios. The user feedback strongly highlights the app’s utility and the outstanding customer support it offers. However, some isolated users have encountered functionality issues, suggesting room for improvement in reliability and technical troubleshooting. Despite this, the app remains a recommended choice for those looking to enhance their payment processing capabilities.

Inspiratemirando

Jan 18, 2025 on Shopify

Me a sido de mucha ayuda y el soporte tecnico es increible!, me han ayudado a lograr todo lo que necesitaba.! Excelente!

Banana Club In Vogue Pvt Ltd

Dec 22, 2024 on Shopify

This app has been a game-changer for us! We were able to resolve our issue seamlessly, thanks to its intuitive features and exceptional support. A special shoutout to Jan for going above and beyond in assisting us—your dedication made all the difference. Highly recommend this app to anyone seeking reliable and effective solutions!

Sujatra

Dec 16, 2024 on Shopify

Awesome app - great customer service...opens up many powerful options in regards to payment and shipping. Will recommend to anyone

The Diamond Expert

Dec 10, 2024 on Shopify

Thanks so much for your assistance and usual excellent support Jan!

69toy

Nov 24, 2024 on Shopify

nice

Sancher Sarees

Nov 19, 2024 on Shopify

Very quick response from tech team.

CBM-KICKS.RO

Nov 13, 2024 on Shopify

Amaizing app, the customer support really fast, responds in 3-5 minutes. <3

MLC Kids Wear

Nov 05, 2024 on Shopify

Instant solution

iLoveMobil

Oct 14, 2024 on Shopify

Great service. And unrivaled support. They got everything set up and running almost immediately. I honestly don't see a better option on the market.

Evers Janssen Lifestyle

Oct 09, 2024 on Shopify

Echt een top app! De klantenservice is geweldig; ze helpen je waar nodig en staan je altijd netjes en vriendelijk te woord. Wat fijn is aan de app, is dat je slechts een vast maandbedrag betaalt en geen extra kosten per product, zoals bij sommige andere apps. Ga zo door! Bedankt Team Payflow!

Fashionables

Oct 03, 2024 on Shopify

I sincerely thank "Jan" for the fast response and immediate assistance. Your professionalism and timely help was truly outstanding. I hope your support continues to be just as amazing in the future. Thanks and Regards, Prabhat Ranjan

TuneTune

Sep 07, 2024 on Shopify

Payflow offers a free plan that allows you to hide, rename, or reorder up to two payment and delivery methods.

Fashion Fundey

Sep 05, 2024 on Shopify

Hey! amazing Customer support!!! Personally for me , app with a great customer support is a winner. If it has hands on customer support, the its the BEST app. Had a glitch on the checkout page bcz of it had few abandon checkouts. Jan from Payflow worked it out for me in couple of mins. thank you so much Team Payflow:)

Kattam

Sep 01, 2024 on Shopify

The support team was very quick in addressing the queries and setting up the customizations! Highly recommended !

Nayshas

Sep 01, 2024 on Shopify

amazing app. amazing customer care service.

Chikan Kalakaari

Sep 01, 2024 on Shopify

They have amazing support team. Live chat helped me resolve my issues in real time. So happy with the service

Aara Gallore

Sep 01, 2024 on Shopify

Awesome app and team behind who made this work, Also their customer service is top notch, Highly recommend it

joujoubotanicals.com

Aug 27, 2024 on Shopify

I use the app to limit COD only to my home country, and to remove the COD payment option for particular customers. It does a stellar job at both tasks, its easy to understand and to set it up. I used the app Releasit so far, but this one is much more simpler to set up. And when I had some questions, support was fast and was ready to help instantly. Thanks Jan for your help and a great app!

AMMARZO

Aug 16, 2024 on Shopify

Great app for COD customization. crazy and timely support.

khaka-The Chikankari Heritage

Aug 12, 2024 on Shopify

great app for customised checkout