"Capture order packing videos, resolve disputes with undeniable evidence."
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Website Support Portal Privacy policy Tutorial FAQ DocumentWhen a customer claims their order was short or empty, merchants have little way to prove otherwise. PackProof records each packing session as a video. Open an order, start recording, pack the items shown on the pack list, and stop. The file saves to the packer's computer with the order ID embedded as container metadata. When a dispute arises, the evidence is already on hand. Runs in any modern browser with a webcam. No installation required. Videos stay on your network.
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