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PackProof Packing Video Record logo

PackProof Packing Video Record

Develop by Shopify
Free plan available

"Capture order packing videos, resolve disputes with undeniable evidence."

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About PackProof Packing Video Record

Launched May 07, 2026

Categories

Shipping

Built by Shopify

Address

187 E 4th Street, #6J, New York, NY, 10009, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Record a proof video of every order you pack. Respond to chargeback disputes with video evidence.

When a customer claims their order was short or empty, merchants have little way to prove otherwise. PackProof records each packing session as a video. Open an order, start recording, pack the items shown on the pack list, and stop. The file saves to the packer's computer with the order ID embedded as container metadata. When a dispute arises, the evidence is already on hand. Runs in any modern browser with a webcam. No installation required. Videos stay on your network.

When a customer claims their order was short or empty, merchants have little way to prove otherwise. PackProof records each packing session as a video. Open an order, start recording, pack the items shown on the pack list, and stop. The file saves to the packer's computer with the order ID embedded as container metadata. When a dispute arises, the evidence is already on hand. Runs in any modern browser with a webcam. No installation required. Videos stay on your network. more
  • Record a video of every packed order with the order number stamped in the file.
  • Search and review every recording in a shared team log with filters.
  • Invite admins, managers, and packers with role-based access to recordings.

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