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Customer reviews: Ownprint: Print on Demand

Reviews (27)

Overall rating
3.7

What Merchants Think

Overall, merchants have a positive impression of "Ownprint: Print on Demand." Many users have expressed satisfaction with the product quality, excellent customer service, and easy integration with platforms like Shopify. Alex and the support team are frequently mentioned for their prompt assistance and friendliness. However, a minority of users have reported issues with app functionality and shipping services.

Key Strengths

  • High-quality products and beautiful engravings
  • Outstanding customer support, particularly from Alex
  • Seamless integration with Shopify
  • User-friendly design and intuitive uploading process
  • Fast fulfillment and shipping times
  • Customizable products, including message cards and mockups

Common Concerns

  • App functionality issues, including difficulty opening the app
  • Reported shipping delays and limitations in shipping to certain countries
  • Lack of bulk payment options, requiring payment per order

Final Thoughts

"Ownprint: Print on Demand" garners predominantly positive reviews for its excellent product quality, reliable customer service, and seamless integration capabilities, making it a valuable partner for ecommerce businesses. While there are some concerns regarding app functionality and shipping efficiency, the overall reception indicates a strong appreciation for the platform's offerings and support.

Stacy Style Gifts

Oct 30, 2024  on Shopify

I have used Ownprint for 2 years and am happy with their products. Alex and the team are super helpful. Since working with them, they have improved a lot, and I have many good reviews. They care about sellers and always bring new ideas. I do recommend Ownprint as POD.

Santa Barbara Happy

Sep 05, 2024  on Shopify

Cannot get your app to open or work. We’ve tried many times. WE have several PODS. Your app doesn’t work at all.

That Pickleball Swag

Feb 29, 2024  on Shopify

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded expectations so far.

Wonderful Cats

Jan 08, 2024  on Shopify

I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.

SereneCreationsByLL

May 16, 2023  on Shopify

I will start with saying 5 stars is not enough. If I could give more I would. OwnPrint has been wonderful to work with, there are tutorial videos as you progress, their products are great quality and you cannot beat the prices, my integration with Shopify was very easy, in addition there is Alex who is the best customer support I have ever delt with. I have had so many questions and sent so many emails if I were Alex I would be tired of me by now. But that’s not the case, his responses are alway so uplifting and friendly! I was looking to provide a product that could mean something, I didn’t want just any product, I researched laser engravers for months and somehow stumbled upon OwnPrint. They have really taken my vision and made it a reality and I think they can do the same for you. Being able to provide such a heartwarming product makes me incredibly grateful for the opportunity. I highly recommend using own print and look forward to the growth between both of our businesses. -S.C.-

Soulful Pendants

May 16, 2023  on Shopify

I want to take a moment to share my experience with OwnPrint, particularly with regards to their outstanding support and seamless integration with Shopify. From the moment I started working with OwnPrint, Alex, my dedicated contact, has been there every step of the way, guiding me and answering all my questions. One aspect that truly impressed me is the uploading process. It is incredibly user-friendly and intuitive, making it a breeze to add my designs and products to their platform. The integration with Shopify is seamless, ensuring that my inventory stays updated and orders flow smoothly between the two platforms. But what really sets OwnPrint apart is their incredible support. Anytime I faced a challenge or had a query, Alex and the support team were there with prompt and thorough assistance. Their responsiveness and willingness to go the extra mile have been immense in ensuring a positive experience. I highly recommend OwnPrint to anyone looking for a reliable supplier. Their integration with Shopify, combined with their exceptional support, has made my journey as a business owner much easier. Thank you, Alex, and the entire OwnPrint team, for your dedication and commitment to customer satisfaction. Overall, I couldn't be happier with my experience with OwnPrint. They have exceeded my expectations in every way and have become an invaluable partner in my business journey.

Thesoulfulstorefront

May 09, 2023  on Shopify

I would definitely recommend Ownprint - the products are beautiful and everything is customizable. You can design your own message cards - this was my priority besides the product itself! The samples i ordered have good quality and the engraving is perfect. At first i had a lot of questions, but Alex always answered every single one of them and responds very quick! If you are sitting on the fence- give it a try, you´ll not regret it!

Ayoka for Friends

Mar 26, 2023  on Shopify

We recommend to work with Ownprint. The jewellery is of very good quality and the engravings are beautiful, our customers love them. The support from Alex is awesome, questions are answered and problems are solved very quick and in a friendly and very kind way. You can create your own mockups with the templates from Ownprint and everything is explained very well. The app itsself also works fine.

Always Buddies

Feb 27, 2023  on Shopify

Ownprint has worked extremely well for us! I love Alex and the whole team and we have never had any issues with communication. Every problem relating to syncing products and fulfillment has been fixed and their team takes time every day to answer our messages. Furthermore, their product quality has been overall good and our customers are really happy! We have had amazing feedback from customers about the detailed engravings and fast fulfillment and shipping times. Would definitely recommend!

mein-pfotenschmuck

Apr 25, 2022  on Shopify

This Service is the absolute dream of every dropshipper. Shipping worldwide, good prizes and most important: a supply chain and customer service you can always rely on. Big thanks to Alex who is always supporting his customers.

woofcharm

Jan 28, 2022  on Shopify

I use Ownprint as my print on demand jewellery supplier highly recommend them! would be great if they implemented bulk payments as right now I have to pay order by order

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