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Customer reviews: Orichi Facebook Feed Catalog

Develop by ORICHI

Reviews (13)

Overall rating
5

What Merchants Think

Merchants generally hold the "Orichi Facebook Feed Catalog" in high regard, appreciating its ease of use, seamless integration with Shopify, and excellent customer support. Users find it particularly effective for managing catalogs and resolving issues that other apps, like the official Facebook app, struggle with. Many merchants praise the app for streamlining the process of syncing product data with Facebook, which is crucial for dynamic ads.

Key Strengths

  • Seamless integration with Shopify and enhanced compatibility with other apps like O: Meta Pixels.
  • Effective in solving common Facebook feed issues, such as image ratio problems.
  • User-friendly interface that simplifies catalog and feed management.
  • Fast and responsive customer and technical support, available within 24 hours.
  • Compliments pixel tracking and offers robust solutions for dynamic ads.
  • App is free, adding excellent value to its features.

Common Concerns

  • Some initial setup errors occur but are quickly addressed by support.
  • Limited feedback on long-term functionality, as some users are still in configuration stages.

Final Thoughts

The "Orichi Facebook Feed Catalog" app is widely considered by merchants as a practical and reliable tool for handling product feeds on Facebook. It effectively addresses common issues that other solutions fail to solve, particularly regarding image ratios. The combination of top-notch customer service and seamless integration makes it a valuable addition to any Shopify store looking to optimize its Facebook advertising efforts.

SocksLtd

Mar 06, 2025  on Shopify

Very useful, and the customer service is excellent. Any issues were promptly reported and followed up on, and all were resolved. The experience was great—I highly recommend this software!

Undercontrol

Feb 06, 2025  on Shopify

MCF 를 사용하는 셀러로서, 페이스북과 쇼피파이 간의 재고 연동 문제는 저희에게 큰 고민이였습니다. 이앱은 아주 빠르고 정확하며, 상담원의 즉각적인 대응으로, 저희는 빠르고 확실하게 이 문제를 정리 할 수 있었습니다. 해외에서 상품을 판매하기란 정말 어려운 부분인데, 이러한 앱과 개발자 분들이 있어서 정말 다행이고 고맙습니다. 진심으로 감사 드립니다.

Ylo Shoes

Feb 05, 2025  on Shopify

Es lo mejor para hacer feed catalago en xml por categorias en facebook y demas plataformas si uno desea excelente app y un soporte rapido y lo mejor es gratis

KWT Tech Mart

Jan 26, 2025  on Shopify

I’ve been using Orichi Facebook Feed Catalog alongside O: Meta Pixels Facebook Pixels, and the two apps work seamlessly together. The catalog setup is straightforward, and it integrates perfectly with my Shopify store. It ensures my product data is synced accurately with Facebook, which is essential for dynamic ads. This app complements the pixel tracking in O: Meta Pixels perfectly, making it easy to manage both catalogs and events in one ecosystem. Highly recommended for anyone looking to simplify catalog and feed management!

PPG Aerospace Store

Jan 23, 2025  on Shopify

Easy to use and serve the needs well! I got errors on the beginning of the feeds creation. In less than 24 hours, the tech support corrected the data and now all feeds are synced well. Thank you Orichi!

INKVADER

Jan 23, 2025  on Shopify

The official Facebook App is providing wrong image ratios to their own feed. Meta hasn't been able to fix this issue for years now. I've been searching for a workaround a long time and found it in this App! This app fixes the Facebook Image Ratio Problem within just a few clicks! It is capable of what Meta isn't able to do. And if you still have an issue - customer support is great and quick!

Pingpong Clothing

Jan 22, 2025  on Shopify

Orichi Product Feed is a game-changer for our Shopify store! Their team provided exceptional support, working closely with us to ensure one of our custom fields was set up perfectly. The app is user-friendly and has streamlined our product feed process. Highly recommend this app for anyone looking for a dependable solution and top-notch customer service!

Caishel Books

Dec 14, 2024  on Shopify

Very helpful lady called Anne (or I think it's probably Ai) helped me find something that was obvious but I just hadn't thought of it.

Melissa Odabash

Oct 14, 2024  on Shopify

In terms of support - Really quick Still configuring the feed, so cannot advise yet on functionality

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