Many customers don't check email regularly, so order updates get missed. OrderPing solves this by sending order confirmation messages directly to customers on WhatsApp, a channel most people already check daily. When a new order is placed, the app automatically sends a message with the order details, so customers stay informed without merchants following up manually. This reduces repetitive "where is my order" questions and helps customers feel confident their purchase went through.

• Automatic WhatsApp order confirmations sent the moment an order is placed
• Customizable message templates, including product images and order links
• Customer opt-in controls to ensure messages are only sent with consent