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OrderGuard

Develop by Shopify
Free plan available

OrderGuard: One-click shipping protection and self-service claims for merchants.

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About OrderGuard

Launched Jan 28, 2026

Categories

Warranties and insurance

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Protect orders from loss, theft & damage. Add shipping protection at checkout. Earn from protection

OrderGuard lets customers add shipping protection to their orders with one click. When packages are lost, stolen, or damaged during transit, customers file claims through a self-service portal for quick resolution. Merchants benefit from a new revenue stream (protection fees) while reducing support burden. The app includes a customizable cart widget, checkout extension, claims dashboard, and automatic product sync. Perfect for stores shipping physical products.

OrderGuard lets customers add shipping protection to their orders with one click. When packages are lost, stolen, or damaged during transit, customers file claims through a self-service portal for quick resolution. Merchants benefit from a new revenue stream (protection fees) while reducing support burden. The app includes a customizable cart widget, checkout extension, claims dashboard, and automatic product sync. Perfect for stores shipping physical products. more
  • One-click shipping protection at checkout for customers
  • Self-service claims portal for lost, stolen, or damaged packages
  • Dashboard to track protected orders, claims, and revenue
  • Customizable cart widget and checkout extension
  • Dynamic protection fees based on order value

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