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Customer reviews: Hillteck‑ COD OTP Verification

Develop by Hillteck

Reviews (81)

Overall rating
5

What Merchants Think

Merchants find "Hillteck‑ COD OTP Verification" highly beneficial for managing cash-on-delivery (COD) orders. The app is praised for its easy integration, efficient order verification, and excellent customer support. Many users report a significant reduction in COD fraud and improved operational efficiency. Overall, the app is well-received for enhancing order security and customer trust.

Key Strengths

  • Intuitive design and smooth integration with Shopify.
  • Highly effective in reducing fake COD orders and improving order authenticity.
  • Customizable options for various business needs, including WhatsApp and SMS verification.
  • Outstanding customer support and responsiveness.
  • Enhances operational efficiency and customer trust with robust security features.

Common Concerns

  • Some users reported issues with OTP screens not appearing for certain customers.
  • A few merchants experienced technical glitches affecting order verification.

Final Thoughts

"Hillteck‑ COD OTP Verification" is generally seen as an effective and reliable solution for COD order verification on Shopify stores. Despite minor technical issues faced by some users, the app's comprehensive features and exceptional customer support make it a valuable tool for eCommerce businesses looking to enhance their order management processes.

Vibrance

Jan 16, 2025  on Shopify

Hillteck is a game-changer with its intuitive design, smart features, and reliable performance. It simplifies our daily operations effortlessly. Plus, the Hillteck team is always quick to respond and incredibly supportive. Highly recommended!

Asenne

Jan 16, 2025  on Shopify

Hillteck's OTP feature is a highly efficient tool for enhancing order verification and reducing RTO losses. It automates the process of confirming COD and prepaid orders through IVR calls and WhatsApp messages, ensuring customers validate their orders quickly. This helps businesses maintain order authenticity, streamline operations, and improve customer trust. The integration is smooth, and the platform offers customizable options to suit various business needs, making it ideal for eCommerce stores aiming to optimize their order management process.

leo radel world

Jan 07, 2025  on Shopify

Hillteck OTP Verification is a fantastic tool for reducing fake COD orders. It’s easy to use, integrates seamlessly with Shopify, and works perfectly via WhatsApp or SMS. The support team is excellent, making setup a breeze. Their quick responses and helpful guidance make the entire process smooth and hassle-free. The OTP system ensures that only genuine orders are processed, saving time and resources. Since using Hillteck, our COD fraud rate has dropped significantly, improving our operations.

Sweet Dreams

Nov 17, 2024  on Shopify

I am using Hilltech COD app since few weeks and that is working fine for my shopify store. The customer support is very good along with tech support. I recommend this app. This is working fine for my system. After instilling this app our fake order count reduced.

Xkart

Oct 24, 2024  on Shopify

Excellent COD Verification Before Checkout! Hillteck's COD OTP Verification before checkout feature is exactly what we needed to reduce fake orders and increase the reliability of our cash-on-delivery (COD) transactions. The process is smooth, sending OTPs via WhatsApp or SMS before customers can complete their order.

My Store

Oct 20, 2024  on Shopify

⭐⭐⭐⭐⭐ Excellent COD Verification Before Checkout! Hillteck's COD OTP Verification before checkout feature is exactly what we needed to reduce fake orders and increase the reliability of our cash-on-delivery (COD) transactions. The process is smooth, sending OTPs via WhatsApp or SMS before customers can complete their order. It has significantly cut down on COD fraud and helped us filter out unverified orders early. The integration with our eCommerce store was effortless, and their support team, especially Priya and Benson, have been incredible throughout the setup process. This feature has made our operations much more efficient and trustworthy, and it’s now a must-have in our system. Highly recommended for any business dealing with COD orders!

Glowcarnation

Sep 16, 2024  on Shopify

excellent customer service!quick response, one-to-one call, and ready to solve any issue. highly recommmended

Matajar

Sep 08, 2024  on Shopify

The service is easy to use and Priya has been super helpful in helping me setup the service, guided me through the process. the overall experience has been wonderful. Highly recommended.

Stonescence

Sep 04, 2024  on Shopify

I have been using Hillteck COD for the past few months and its pretty amazing. The customer support is great. They are able to resolve any queries quickly and efficiently

Snaplack

Sep 03, 2024  on Shopify

Hillteck‑ COD OTP Verification provides good whatsapp and message automation service. On top of it they provide excellent customer service.

Trendscloth

Sep 01, 2024  on Shopify

Nice support, I am using the service they are helping one on one. Also the price is very compitative.

HouseholdEssentials

Aug 25, 2024  on Shopify

This is an amazing application, shopify should make it recommended to every indian ecom store! must use!

IMOG

Aug 15, 2024  on Shopify

Great app, loved the technical setup support provided. Would recommend it to each and every business owner

MW Stuffs

Jul 14, 2024  on Shopify

I’m thrilled with the HillTeck COD Verify App in my Shopify store. It has greatly reduced the complexity of managing COD orders. The app provides very user-friendly options for verifying both COD and prepaid orders, along with robust features for abandoned cart recovery and converting COD to prepaid. It’s extremely easy to use, even for Shopify website owners without any coding knowledge. The HillTeck support team is exceptional, offering call and chat assistance whenever needed. I appreciate all the HillTeck apps and their commitment to customer support. Kudos to the team!

Kikinbho

Jul 09, 2024  on Shopify

I recently used the Hillteck COD Order Verification by OTP app, and it has been fantastic for verifying COD orders. The app is straightforward and efficient. The customer support team was very prompt and assisted me thoroughly with the setup process. Their support made the experience smooth and hassle-free. Highly recommend this app for anyone needing reliable COD verification

My Store

Apr 23, 2024  on Shopify

The app performs admirably, delivering on its promises. In today's market, a significant portion of orders are cash-on-delivery (COD), making a COD verification app essential for all stores. I highly recommend this app for COD verification purposes.

ritzdeal

Apr 21, 2024  on Shopify

Overall, the OTP Verification for Shopify offers a cost-effective solution for store owners seeking to prioritize security, reduce fraud, and improve customer confidence, ultimately contributing to the success and sustainability of their e-commerce business. Thanks

Bunny Helmet Cover

Mar 19, 2024  on Shopify

Thanks Benson for the support in installation. The app is working quite good & we are getting good number of verified orders. The features are working perfectly without any glitch.

Scentos

Dec 13, 2023  on Shopify

worst experience. more than 50% customers dont get the screen for OTP. they bypass the app and no verification is done for those 50% of order. sometimes it works with other 50% of the customers. whats the use when your order verification problem doesn't solve.

LockAclick

Dec 09, 2023  on Shopify

Great App for the business. It helps in reducing fake orders thus increasing margin. I will surely recommend this app to everyone.

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