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Customer reviews: StatusPro ‑ Order Status

Develop by Shopify

Reviews (67)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive opinion of "StatusPro ‑ Order Status," praising its utility in automating order updates and communications. Many appreciate the app's ability to reduce customer inquiries by keeping them informed about their order status in real-time. The presence of commendable customer support further enhances the app's reputation among its users.

Key Strengths

  • Automated messaging and order status updates reduce customer's direct inquiries.
  • Easy setup and user-friendly interface.
  • High level of customization to match brand needs.
  • Integration capabilities with other systems, enhancing workflow efficiency.
  • Provider’s customer support is quick, responsive, and often exceeds expectations.
  • Reasonably priced for offered features and service.

Common Concerns

  • Issues with POS order integration and synchronization for those on the 200 order plan.
  • Limited customization options perceived by some users.

Final Thoughts

"StatusPro ‑ Order Status" receives strong recommendations for its effectiveness in streamlining order communications and its excellent support services. Despite minor synchronization concerns, the app is highly regarded as a valuable tool for managing custom order statuses, especially among merchants using Shopify. Overall, it stands out as a recommended choice for businesses seeking to improve their order management processes.

MYWASTE

Oct 16, 2025  on Shopify

This app really helped me streamline my business. We have spoken to the developer, and he went above and beyond to assist us in some of the work that we needed done. We'd just like to say thank you to Daryl and his team. Great job.

FuckYeah

Oct 06, 2025  on Shopify

Many of my products are manufactured on demand, meaning longer lead times and multiple stages. This app has made tracking and organising my customer orders sooooo much easier, and keeps customers well informed during the process. Support is fantastic and amazingly fast as well. Top marks! Thank you Daryl!

Goods & Services

Sep 25, 2025  on Shopify

Great app for managing orders and keeping customers updated on the status of their orders. Daryl (the founder) is also extremely helpful when we encounter any issues and responds quickly. Definitely recommend!

Crafters Lab

Sep 25, 2025  on Shopify

StatusPro is an excellent app with top-notch customer support. The team is very responsive and always willing to help with questions or adjustments. We’ve had no issues using the app—it’s stable, intuitive, and very well designed. It has given us clear visibility on every step of our order process, which makes it much easier to keep both our team and customers updated. The ability to track statuses in real time has streamlined communication and improved efficiency across the board. Overall, a fantastic app that I highly recommend.

OnlineDiveGear.com.au

Sep 19, 2025  on Shopify

There are some little hiccups with orders not updating straight away (such as tags getting stuck in one state and not changing when the status is updated) but aside from this, the app is excellent! It does everything we need it to, in a straight forward and clean layout that is accessible and user friendly. The support team are fantastic too!

Sakura Milk Jewelry

Sep 08, 2025  on Shopify

I have used this app for years and it is great! the customer service is good and it helps so much to be able to give clients a time line for custom orders. I highly recommend it.

SVL

Sep 04, 2025  on Shopify

I have been looking for an app like this for months! Thank God the creator commented on a Shopify forum. Unlimited customizable statuses even just at the $9 rate is such a generous feature to have considering other apps only give you like up to 3 customizable statuses and you have to pay more than $9. Also this is so crazy easy to use. Amazing! Thank you Daryl Shannon!

VAGGROUP LTD

Jun 11, 2025  on Shopify

Great app and amazing support! The app works exactly as expected and is very easy to use. I needed a small customization, and the support team responded quickly and made the change right away. Highly recommended!

Cosmic Ears

Jun 03, 2025  on Shopify

Love StatusPro, very easy to use and intuitive UI. Also the service is great! Super easy to talk to, quick response and very helpful! I asked a pretty dumb question as well so very patient too haha. :)

Iced London

Apr 16, 2025  on Shopify

excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great. For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know. This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.

Radiant Southern Charm

Mar 01, 2025  on Shopify

One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.

3DChicken

Feb 27, 2025  on Shopify

There is a few similar apps for status timelines, but this is without a doubt the best I've found. Very clean interface, no bs setup, and very high end UI for the end user. Thank you!

Bee9 Design

Feb 18, 2025  on Shopify

Excellent, perfect for my custom furniture business with long lead times and changing schedule. The developer is extremely responsive which is fantastic if you need some help.

For The Love of Luxury

Feb 06, 2025  on Shopify

Love the little updates they have been making, This has really helped my business in sending automated emails to my customers.

Colour Squared Inc.

Jan 27, 2025  on Shopify

Status Pro allows me to automate all the messaging, confirmations and status for my third party fulfillment clients. The cost is quite reasonable and the tech support is excellent. They will even customize for you. Makes my third party fulfillment so much easier.

BASHES.

Jan 27, 2025  on Shopify

Great app. Easy to set up and use, lots of custom options and features to keep the experience authentic to your brand.

Cumbria Life Casting

Jan 20, 2025  on Shopify

Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal. allowing customers to see where there order is up to without having to get in touch is a god send. The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.

Printeez

Dec 17, 2024  on Shopify

Daryl and his team are a pleasure to work with. I’ve been working with Daryl for several years now, starting when I was first introduced to his Docamatic app. He’s always quick to respond to emails and consistently goes above and beyond to accommodate feature requests. I highly recommend both the app and Daryl’s team. I’m excited to see what other apps they develop in the future!

medgravyr

Dec 16, 2024  on Shopify

A very useful app to keep all orders in order. The support is outstanding and very fast responding. All my recommendations for this app!

Zorora Sofas

Nov 25, 2024  on Shopify

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help. We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

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