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Customer reviews: StatusPro ‑ Order Status

Develop by Indie SaaS

Reviews (57)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive opinion of "StatusPro ‑ Order Status," praising its utility in automating order updates and communications. Many appreciate the app's ability to reduce customer inquiries by keeping them informed about their order status in real-time. The presence of commendable customer support further enhances the app's reputation among its users.

Key Strengths

  • Automated messaging and order status updates reduce customer's direct inquiries.
  • Easy setup and user-friendly interface.
  • High level of customization to match brand needs.
  • Integration capabilities with other systems, enhancing workflow efficiency.
  • Provider’s customer support is quick, responsive, and often exceeds expectations.
  • Reasonably priced for offered features and service.

Common Concerns

  • Issues with POS order integration and synchronization for those on the 200 order plan.
  • Limited customization options perceived by some users.

Final Thoughts

"StatusPro ‑ Order Status" receives strong recommendations for its effectiveness in streamlining order communications and its excellent support services. Despite minor synchronization concerns, the app is highly regarded as a valuable tool for managing custom order statuses, especially among merchants using Shopify. Overall, it stands out as a recommended choice for businesses seeking to improve their order management processes.

Radiant Southern Charm

Mar 01, 2025  on Shopify

One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.

3DChicken

Feb 27, 2025  on Shopify

There is a few similar apps for status timelines, but this is without a doubt the best I've found. Very clean interface, no bs setup, and very high end UI for the end user. Thank you!

Bee9 Design

Feb 18, 2025  on Shopify

Excellent, perfect for my custom furniture business with long lead times and changing schedule. The developer is extremely responsive which is fantastic if you need some help.

For The Love of Luxury

Feb 06, 2025  on Shopify

Love the little updates they have been making, This has really helped my business in sending automated emails to my customers.

Colour Squared Inc.

Jan 27, 2025  on Shopify

Status Pro allows me to automate all the messaging, confirmations and status for my third party fulfillment clients. The cost is quite reasonable and the tech support is excellent. They will even customize for you. Makes my third party fulfillment so much easier.

BASHES.

Jan 27, 2025  on Shopify

Great app. Easy to set up and use, lots of custom options and features to keep the experience authentic to your brand.

Cumbria Life Casting

Jan 20, 2025  on Shopify

Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal. allowing customers to see where there order is up to without having to get in touch is a god send. The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.

Printeez

Dec 17, 2024  on Shopify

Daryl and his team are a pleasure to work with. I’ve been working with Daryl for several years now, starting when I was first introduced to his Docamatic app. He’s always quick to respond to emails and consistently goes above and beyond to accommodate feature requests. I highly recommend both the app and Daryl’s team. I’m excited to see what other apps they develop in the future!

medgravyr

Dec 16, 2024  on Shopify

A very useful app to keep all orders in order. The support is outstanding and very fast responding. All my recommendations for this app!

Zorora Sofas

Nov 25, 2024  on Shopify

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help. We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

Radar Padel

Nov 20, 2024  on Shopify

This app is incredible! As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.). Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use! The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query. Highly recommend it to anyone!

Wecord London

Oct 25, 2024  on Shopify

the app is great, but there's a problem which is if you have POS, the POS orders will be counted as well, and the app doesn't offer any possibility to hide POS orders, and also orders synchronization is not working well, the app shows randomly some orders on the list if you are on the 200 orders plan. I hope that they fix this.

Sixty Sixty Uniondale

Oct 10, 2024  on Shopify

StatusPro is an excellent app to manage your statuses and keep all the status changes logs on Shopify.

Cove Film Lab

Sep 17, 2024  on Shopify

I love the app, it is truly helpful for my business and the support is great. The owner responds super quickly and has helped multiple times! Fairly priced as well.

Saraf Furniture

Sep 03, 2024  on Shopify

The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses. Support for Daryl is AMAZING ! & super fast!

CUT

Jul 23, 2024  on Shopify

the best app you can find to organize your orders based on status, great and quick support, thank you Mr. Daryl for your support

Balloon Bar YQR

Jul 07, 2024  on Shopify

So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.

The Achievement Apex

Jul 05, 2024  on Shopify

I was able to get it completely set up and have all my open orders updated within an hour. Probably my best experience with a Shopify app yet.

edition mono

Jul 03, 2024  on Shopify

The only thing that's even better than this app is it's support. Highly recommended if you want to manage and communicate a custom order process.

Nerdzoic Toy Store

Mar 23, 2024  on Shopify

This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!

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