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Customer reviews: Plex: Delivery Estimation Date

Develop by Pleximus

Reviews (223)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Plex: Delivery Estimation Date" app. They appreciate its ease of use, customization options, and responsive customer support, particularly highlighting key contributions from Razin and the support team. Many users report improved customer experiences with more transparent delivery estimates and decreased shipping-related inquiries. Despite a few setup challenges, the app is praised as a valuable tool for enhancing delivery management and overall customer satisfaction.

Key Strengths

  • Ease of setup and user-friendly interface.
  • Accurate and customizable delivery estimates.
  • Positive impact on customer experience and reduced inquiries.
  • Responsive and helpful customer support, notably from Razin.
  • Seamless integration with various store designs and themes.
  • Efficient management of delivery expectations across diverse inventories.
  • Competitive pricing offering great value.

Common Concerns

  • Occasional issues with widget and display compatibility with certain themes.
  • Some users find the initial DIY setup less intuitive.
  • Customization options could potentially overwhelm users unfamiliar with technical configurations.

Final Thoughts

Overall, the "Plex: Delivery Estimation Date" app is well-received by merchants for its reliability and utility in managing delivery estimates. With robust customization options and stellar customer support, it proves to be a beneficial tool for enhancing the shopping experience. While minor setup challenges exist, the app delivers significant value in improving communication with customers regarding delivery times. It is highly recommended for Shopify store owners seeking a dependable delivery management solution.

BWO by Smit Pithadia

Apr 15, 2025  on Shopify

This application is spot on. It helps the clients clearly take a decision, it has helped us for our ready sizes collection.

PetGardenHome

Apr 14, 2025  on Shopify

Sto usando questa app da poco ma mi ha già conquistata! È semplice, intuitiva e ha anche un piano gratuito, quindi la trovo perfetta per chi, come me, sta iniziando a lavorare con la piattaforma Shopify. Ma la cosa che mi ha colpita di più è stato il servizio clienti. Avevo un problema che cercavo di risolvere da sola da almeno 30 minuti, senza successo. Ho deciso di scrivere al supporto e nel giro di pochissimo ho ricevuto una risposta da Razin Naik, che è stato super gentile e professionale. Ha risolto il mio problema in meno di un minuto! È raro trovare un’assistenza così rapida ed efficiente. Per questo consiglio assolutamente questa app: non solo funziona bene, ma c’è anche un team davvero presente dietro. Grazie

Facity

Apr 09, 2025  on Shopify

I’ve been using Plex delivery estimation feature for a few month now, and I must say it’s a game changer for managing customer expectations. The estimated delivery dates are consistently accurate, which has helped reduce the number of support tickets we receive about shipping times.

SPARES2GO

Apr 01, 2025  on Shopify

Support was helpful

Propus Packaging

Mar 04, 2025  on Shopify

Great widget, does everything I need it to do. Very customizable and the service from Razin was amazing. Highly rated and recommended!

Get Mixaro Bottle

Feb 10, 2025  on Shopify

Easy to setup, intuitive menus. Had a problem with the widget not showing up. But razin resolved the issue. Definitly worth the money!

Startoff UK Boutique

Oct 20, 2024  on Shopify

Opus Mart

Oct 13, 2024  on Shopify

Razin was superb, very helpful.

Giftoo

Sep 24, 2024  on Shopify

Excellent and perfect.

EazeeFY

Sep 22, 2024  on Shopify

Perfecto

Pamo

Sep 19, 2024  on Shopify

Excelente servicio, el chat de soporte muy bueno, gracias

BOHO IN ME

Sep 18, 2024  on Shopify

I absolutely love the Plex app! It has completely elevated our customer experience by providing clear and accurate delivery estimates right on our product pages. the customization options allowed us to seamlessly integrate it into our store's design. Since we added Plex, our customers have been thrilled with the transparency, and we've seen a noticeable drop in shipping-related inquiries. It’s such a relief to know our shoppers can confidently track their orders! If you're looking to enhance customer satisfaction and make the shopping experience smoother, this app is a game-changer. Highly recommend it

GleeBeeCo

Sep 15, 2024  on Shopify

Good support and useful app, reasonable price. Recommended.

Prints4Greens

Sep 08, 2024  on Shopify

Works pretty good. Many options to customize. Fast and kind support.

Nysekai

Sep 08, 2024  on Shopify

it worked fine

Noble Cult by FZ

Sep 02, 2024  on Shopify

The Aqua Cure

Sep 02, 2024  on Shopify

this app is great! i had issues with other apps not displaying on mobile so i switched to this app and everything works correctly. i also asked the customer service (Razin) to change a few things with the style of the widget and fixed it perfectly. thanks guys

The Tramo

Aug 31, 2024  on Shopify

v.good

Fit Fuel Prep

Aug 29, 2024  on Shopify

Le Gouté Natural Spice

Aug 28, 2024  on Shopify

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