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Customer reviews: Geolocation Orbe

Develop by Shopify

Reviews (263)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Mi Rebotica

Sep 30, 2024  on Shopify

Orbe is hands down the best geolocation app for Shopify stores. What I love the most is how customizable it is. You can do it right from the Shopify Theme Editor, you can personalize every aspect of the welcome popup. This makes it so easy to create a tailored and seamless geolocation experience that matches your store's brand perfectly. No other app offers this level of flexibility and control.

ÂME CRU®

Sep 25, 2024  on Shopify

EKSEPTION USA

Sep 22, 2024  on Shopify

The geolocation and market recommendation app from Orbe is great. We use it to switch between 2 stores depending on where te user is, in Shopify Plus. Fast and fantastic support. We had a couple of questions and we have almost real-time reply from them. Thanks!

Kuatro Carpets

Sep 16, 2024  on Shopify

The best geolocation app we’ve ever tried. We’re sticking with this one, especially now that Shopify’s native geolocation app is being discontinued. We work with Shopify Plus across several different stores and entities, and Orbe allows us to seamlessly link them together, recommending and redirecting customers to the right store based on their location. Thanks Orbe Team.

theFeinheit

Sep 12, 2024  on Shopify

This app is so great! It works perfectly in my store! Helps the customers to navigate and shop in their local currency. The support team is amazing! Definitely deserves a 5* rating!

Ecowoman EN

Sep 11, 2024  on Shopify

Best geolocation app out there! We were having many issues with Shopify's free geolocation app and since we switched to Orbe we have been able to solve all those issues. We have different expansion stores and even different languages in one of those stores, and with Orbe we are able to direct all the traffic to the correct site at all times. Super easy to use and if you have any questions, their support will help you solve everything fast. Highly recommend this app!

Probikeshop

Sep 09, 2024  on Shopify

Easy to manage & good performance. Perfect !

SYNERGY THERM UK

Aug 28, 2024  on Shopify

Amazing app! We are using it for all our websites and we cannot recommend it enough! amazing customer support as well. One of the most useful apps out there. Thank you!

Royal Fern Skincare

Aug 28, 2024  on Shopify

Downloaded this app in order to connect different stores. Great Customer Support! :)

Jaecano

Aug 26, 2024  on Shopify

APODEP

Aug 23, 2024  on Shopify

Geolocation - Orbe: works perfectly on all international markets. Technical support responded immediately (Saturday afternoon) after my request to verify the configuration I performed. I really appreciate Mateo's technical expertise and availability even outside of service hours. I highly recommend Orbe to those looking for an excellent solution to increase their sales on international markets.

Conceive Plus®

Aug 21, 2024  on Shopify

Cahve - United Kingdom

Aug 15, 2024  on Shopify

Turpone

Aug 14, 2024  on Shopify

Excellent Support and features

SYNERGY THERM

Aug 12, 2024  on Shopify

Great app and excellent customer service! Shadia and the team, they were quick to respond, understanding, and friendly, and they took care of our request right away. I highly recommend the app, it’s really useful and helps keep your clients on track. Thank you!

MOHADA

Aug 12, 2024  on Shopify

great customer support

Mjölkshop.se

Aug 10, 2024  on Shopify

Helt underbar ny app för oss som precis startat och behöver hjälp med expandera till ett anbst land! Supporten är dessutom över förväntan! Rekommenderas verkligen till er som skall exoadera

TOV Furniture

Aug 01, 2024  on Shopify

Amazing support by the team

Mygainz

Jul 30, 2024  on Shopify

Great app, thank you for your help! I think all website should use this app.

PANGAIA

Jul 29, 2024  on Shopify

Amazing app! - Quick implementation - Quick and helpful support - Works great with multiple Shopify instances

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