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Customer reviews: Geolocation ‑ Orbe

Develop by Mushdesk
<h3>What Merchants Think</h3> <p>Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)</li> <li>Easy integration with Shopify, including straightforward setup and use</li> <li>High level of customization, particularly with the welcome popups and geolocation features</li> <li>Effective redirection management across multiple markets and stores</li> <li>Enhanced user experience through localized shopping options and currency adjustments</li> <li>Ability to connect several stores into one seamless experience</li> </ul> <h3>Common Concerns</h3> <ul> <li>Minor issues with integrations or setup that require customer support intervention</li> <li>Some initial configuration challenges, although quickly resolved with timely assistance</li> </ul> <h3>Final Thoughts</h3> <p>"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.</p>

Reviews (242)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

BIBA-RICAMBI

Oct 31, 2024  on Shopify

Ragazzi mai VISTO cosi assistenza, ti rispondono in 5 minuti neanche.. il app funziona alla grande,, per loro non bastano 5 stelli ! veramente il app molto utile per chi vuole vendere anche al estero.

Jente

Oct 31, 2024  on Shopify

The support team is friendly and good at solving problems. The function document is also better than other apps. When managing multiple stores, it's convenient to use. Recommend.

MindTravelerBcn

Oct 28, 2024  on Shopify

Amazing integration with Markets. The connection with Klaviyo allows us to deliver personalized emails based on geolocation, super cool and easy! Orbe made an incredible improvement in our international business, we highly recommend it!

Framelane

Oct 27, 2024  on Shopify

Queen of the Thrones®

Oct 24, 2024  on Shopify

Norlan

Oct 22, 2024  on Shopify

Super fast and friendly customer support. Great app that's fairly easy to use.

GREENJET

Oct 19, 2024  on Shopify

Great service, they were able to help me directly with a request.

VadkertAgro International

Oct 17, 2024  on Shopify

Venus Verity

Oct 15, 2024  on Shopify

App does what is supposed to do. The team is extremely professional. They will jump into and help you set up everything as you'd like. Support is by far the best and more professional support I've seen from Shopify apps. They will make sure that things are taken care on time and also follow up and make sure that their clients test everything before closing any tickets. I moved away from Transcy to Orbe due to Transcy being non-compliant with Google SEO guidelines, and I wouldn't go back. I don't know if there are other good geolocation apps out there, but I definitely struggle to find such professionalism as Orbe team shows within Shopify community. Highly recommended!

Hyllux

Oct 14, 2024  on Shopify

Good app!

emma & noah

Oct 08, 2024  on Shopify

Great customer support and a very useful customer IP functionality, where we could run custom scripts per visitors' location!

Locker Gear

Oct 07, 2024  on Shopify

Orbe and its support team are fantastic! The app lets us easily customize the popup to match the user’s language, exactly what we needed for a seamless shopping experience to guide our international users.

Mi Rebotica

Sep 30, 2024  on Shopify

Orbe is hands down the best geolocation app for Shopify stores. What I love the most is how customizable it is. You can do it right from the Shopify Theme Editor, you can personalize every aspect of the welcome popup. This makes it so easy to create a tailored and seamless geolocation experience that matches your store's brand perfectly. No other app offers this level of flexibility and control.

ÂME CRU®

Sep 25, 2024  on Shopify

EKSEPTION USA

Sep 22, 2024  on Shopify

The geolocation and market recommendation app from Orbe is great. We use it to switch between 2 stores depending on where te user is, in Shopify Plus. Fast and fantastic support. We had a couple of questions and we have almost real-time reply from them. Thanks!

Kuatro Carpets

Sep 16, 2024  on Shopify

The best geolocation app we’ve ever tried. We’re sticking with this one, especially now that Shopify’s native geolocation app is being discontinued. We work with Shopify Plus across several different stores and entities, and Orbe allows us to seamlessly link them together, recommending and redirecting customers to the right store based on their location. Thanks Orbe Team.

theFeinheit

Sep 12, 2024  on Shopify

This app is so great! It works perfectly in my store! Helps the customers to navigate and shop in their local currency. The support team is amazing! Definitely deserves a 5* rating!

Ecowoman EN

Sep 11, 2024  on Shopify

Best geolocation app out there! We were having many issues with Shopify's free geolocation app and since we switched to Orbe we have been able to solve all those issues. We have different expansion stores and even different languages in one of those stores, and with Orbe we are able to direct all the traffic to the correct site at all times. Super easy to use and if you have any questions, their support will help you solve everything fast. Highly recommend this app!

Probikeshop

Sep 09, 2024  on Shopify

Easy to manage & good performance. Perfect !

SYNERGY THERM UK

Aug 28, 2024  on Shopify

Amazing app! We are using it for all our websites and we cannot recommend it enough! amazing customer support as well. One of the most useful apps out there. Thank you!

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