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Customer reviews: Geolocation Orbe

Develop by Shopify

Reviews (263)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Cook & Pan

Sep 03, 2025  on Shopify

support was great, love all the settings (there are a lot).

Napapijri

Aug 25, 2025  on Shopify

I highly recommend Orbe. What truly stands out is their exceptional support. In my experience with numerous vendors, I have never encountered such prompt and efficient assistance.

Wilfa AS

Aug 21, 2025  on Shopify

neidan clothing

Aug 16, 2025  on Shopify

Easy to use, great design, good capabilities for starter plan and incredibly helpful customer support! highly reccommended

Avoda Golf UK

Aug 11, 2025  on Shopify

Fantastic support team. The app works great for a multi store setup.

Martin Clinic

Aug 04, 2025  on Shopify

The Orbe app is great and when I do run into something I'm not sure about, support is always quick to respond. Keep up the good work!!

Westport Big & Tall

Aug 01, 2025  on Shopify

App works great, is customizable, and the support team was extremely helpful with helping me get additional customization done.

molisandco

Jul 30, 2025  on Shopify

Super bien!! estamos encantados!!!! super fácil comunicación con el team!

SuperDokan

Jul 29, 2025  on Shopify

Amazing support!

Pure NADH

Jul 21, 2025  on Shopify

Fully functional, easy to use and fast

LUXENTER

Jul 21, 2025  on Shopify

Excelente app y soporte técnico.

Kona Bicycle Company Europe

Jul 14, 2025  on Shopify

The app is easy to set up and works well. Support was able to quickly address and fix an issue that arose due a to a shopify update.

Nomad the Label

Jul 13, 2025  on Shopify

le gramme

Jun 29, 2025  on Shopify

Everything went smoothly with this geolocation app. I highly recommend using it. The support team was very helpful and it was a pleasure working with them. I’m really happy with the app!

Linder Health

Jun 20, 2025  on Shopify

Great customer service - fast and easy. They helped us customize the placement of our selector when we ran into trouble doing it ourselves.

Cookinglife

Jun 17, 2025  on Shopify

Goede ondersteuning van uit de bouwers!

Moderno Wall Art

Jun 15, 2025  on Shopify

AMAZING support. Love the app and the people behind it. Very helpful and quick to respond. The app has transformed my store and it looks so professional. Customers find it very easy and practical to use. Thank you!!

Tria Laser

Jun 13, 2025  on Shopify

Highly recommended. We were looking for a solution after Shopify retired their app. Orbe is far more advanced, has all the features we need out of the box and the support has been superb. We're in the process of installing this across all 3 of our brands.

Greenleaf Garden Center

Jun 12, 2025  on Shopify

When an app has a 5-star rating, there's usually a good reason — and this one totally earns it. It does exactly what it’s supposed to, runs smoothly, and just works without any hassle. What really stands out, though, is the support team. They're super fast, helpful, and always polite. Honestly, they deserve more than 5 stars for how awesome they are!

Bowy Made

Jun 09, 2025  on Shopify

Exceptional application for adhering to Google best practices for international stores. We utilise the Geo Pop Up to confirm which country customers are shopping in. During set up the customer service team were readily available to answer our questions and were very helpful everything we requested. Highly recommended.

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