SE: Option Price Calculator logo

Customer reviews: SE: Option Price Calculator

Reviews (47)

Overall rating
4.4

What Merchants Think

The app "SE: Option Price Calculator" receives mixed reviews from merchants. While many praise its powerful capabilities and exceptional customer support, especially from team members like Matthew, others express frustration over its complexity and pricing. Merchants frequently highlight the app's ability to perform complex calculations that are beneficial for niche markets such as print shops, woodworking, and sticker businesses. However, some users have had issues with setup complexity, bugs, and perceived pricing schemes.

Key Strengths

  • Outstanding customer support, particularly highlighting responsiveness and dedication.
  • Ability to handle complex pricing calculations seamlessly.
  • Flexibility for customization, making it suitable for diverse businesses.
  • Highly praised for driving sales and improving store operations.

Common Concerns

  • Complex and potentially challenging setup process, requiring technical knowledge.
  • Criticism over pricing, with some viewing it as overpriced.
  • Some recurrent bugs and issues with duplicating calculators.
  • Concerns about customer support responsiveness for certain users.

Final Thoughts

"SE: Option Price Calculator" is highly regarded by those who understand its comprehensive features and are ready to navigate its complexity. The app excels in offering detailed pricing solutions that cater to specific industry needs. However, prospective users should be prepared for a learning curve and potentially higher costs. For businesses that require intricate pricing options, this app could be invaluable, especially given its robust support team.

Custom Netting

Feb 03, 2025  on Shopify

Support was fantastic and was able to assist promptly. Great tool for all calculator needs. Highly recommend!

BabiesDecor

Jan 27, 2025  on Shopify

Just ridiculous app and rubbish support they keep on asking for money for bugs and fixes as there app causes issues with carts and values, no matter what you guys do any developer from India no matter where in the world they are now have the same approach to things - just bluffing game on and on asking for money to fix things caused by there own app. no thanks

Ductwork Delivered LLC

Jan 15, 2025  on Shopify

Best Shopify app experience so far! Lighting fast support response time that creates a permanent solution. The support staff went above and beyond in teaching us how to use more intricate features of the app this in return will help to drive sales!

Richmond Luxury Loan

Jan 02, 2025  on Shopify

Option Calculator is a powerful app that handles complex pricing calculations seamlessly, exactly what our store needed. While it can be a bit complicated to set up, that complexity is what makes it so versatile. Matt was incredibly helpful in guiding me through the tricky parts, ensuring everything worked perfectly. Highly recommend both the app and the outstanding support!

Pressify

Nov 25, 2024  on Shopify

Great app, super usable for print shops who are looking to offer their customers a price based on their options. Would recommend for print shops business everywhere. Quick and helpful customer support.

Elite RTA

Nov 20, 2024  on Shopify

Amazing app, will recommend! I had some questions and Matt helped answer them, which was very helpful to set up my store!

Upper Canada Stretchers

Nov 19, 2024  on Shopify

When we launched our Shopify store in 2019, there were no apps capable of handling the complex calculations our small woodworking business required, so everything had to be custom-built from scratch. During a redesign in 2024, I discovered Option Price Calculator. I was impressed by its wide range of capabilities and options, but what convinced me were the glowing reviews of their customer support, and my experience has definitely met that high bar. Matthew, in particular, has been fantastic, responding even on weekends and offering valuable suggestions on how to adapt the app for our specific needs. Since we're using it in a slightly unconventional way, I did encounter challenges in setting up the calculators, particularly with transposing our information to accommodate how the app handles data. There are limitations on how conditional calculations can be used and I've found myself missing the ability to create and assign values to variables. Fortunately, Matthew's expertise has helped us navigate most of the hurdles with workarounds. One particular requirement was not possible within the app, so Matthew and his team built the custom features we needed for a reasonable fee, and faster than any other app developers I've worked with. I highly recommend this app for anyone looking for a customizable pricing solution, backed by outstanding support!

Inter Fahnen

Oct 30, 2024  on Shopify

Excellent Support and a Must-Have App for Our Store! We’ve had a fantastic experience with this app and its developers. They were extremely responsive and assisted us with any questions or issues that arose, often providing solutions in record time. Although we occasionally needed to pay for some customizations, many of our requests were handled without any additional charges, which we appreciated greatly. For our store, this app is indispensable—it’s the only solution available that allows us to display our pricing structure the way we need. I read another review mentioning that the developers were unresponsive, but that has been far from our experience. They’ve shown a true commitment to helping us succeed with their product. Highly recommended for anyone looking for a reliable app with responsive, customer-focused support!

Sticker Cheetah

Oct 02, 2024  on Shopify

It's the only calculator with the customizations like this. And it's difficult to even create the calculators. You will need a developer to create multiple calculators. There are a few bugs that prevent calculators from being duplicated accurately and or using more than 1, and in turn requires a lot of cleanup after the fact. We have spent over 12 hours in this app and only 1 working calculator. The majority of the time is spent cleaning things up, from the template installs. Their support has been helpful but in the end we have spent over $500 and still only 1 working calculator. If you are a business owner thinking you can setup this up, wrong. You will need likely access to the $120 plan then pay for a template and then to pay a developer to create the calculator. Think $1000 minimum just to get up and running if you have a dozen or two calculators.

Evoked

Sep 15, 2024  on Shopify

If you need a dynamic calculator don't waste your time looking anywhere else. Honestly, I had initially avoided this app as the subscription price is higher than most but after wasting a week trying every other app only to find out they don't offer the required features to do dynamic pricing I bit the bullet and gave this one a chance. It wasn't the easiest to DIY setup, they do have paid templates which would have made my life easy, however I wanted to know how to do it myself so I could add more products in the future. The documentation could be a bit clearer but the live chat was a life saver. By now you would expect this review to be 3 or 4 stars but let me tell you, the support was unparalleled. After hours, yes hours of support, and not just regular support... LIVE SUPPORT, I fully expected the live support to cut me off but they worked through my problems with me. I cannot stress how valuable that alone is worth.

Benchdog Tools

Sep 09, 2024  on Shopify

A great app, a little pricey but it does what it needs to do and the support are great, willing to help in all situations

Automotive Supplies

Aug 19, 2024  on Shopify

Extremely overpriced for features. The support was originally quite good however as soon as I started to ask questions (to assist with understanding their logic) they directed me to docs they had written and then soon ignored me. I sent about 3 more messages in the same chat with zero response. I then opened a new chat in hopes of dealing with someone new. The same person joined and had a fairly rude and passive-aggressive attitude. I came into this app knowing every aspect of data to make this calculator work it wasn't extremely complicated it was just to find the area by inputs of width and height and depending on the output it was a certain price. This price was then discounted by the quantity of the items ordered. Unless you can perfectly understand their docs without a single question i wouldn't waste your time.

stickerbull

Jul 07, 2024  on Shopify

Amazing!! I have been looking for a substitution for a sticker calculator for our custom sticker website for honestly, about 1 year and 4 months... Long behold, this was it!! Hands down what is the best thing is the customer service. I had an legitimately breaking issue on our website from my error on the calculator code. Not only did they fix it for me, they showed me what went wrong and how to prevent it in any future use. If you are trying to make a custom based website or be a print on demand company to other then, this is the best app you can have on your site.

Benchdog Tools

May 23, 2024  on Shopify

a bit if a rip off, after using the trial to find out the basic options of a price calculator you need to pay the $119 per month. not for us thanks there are better priced options out there

Boguna

May 10, 2024  on Shopify

Having seen this app working on another store and seeing what they were able to do with it, I am super excited to get this app up and running on our print site. Shopify is not built to handle a printing company's complex products and variations, but this app completely takes that problem away.

Martinson Manufacturing

Apr 25, 2024  on Shopify

This is the best calculator app there is. No other calculator has as many options as this one and the support is fantastic!

Rei do Sticker

Apr 12, 2024  on Shopify

Very good app and great support. It has helped me with everything I need to make the calculators perfect

Keego

Mar 12, 2024  on Shopify

This is the most welldone calculator I've found on the app store, perfectly catering to our needs as a blinds store owner for custom sizing. During the initial setup phase, Matthew provided timely and invaluable assistance, fully meeting our requirements for customized functionality. I'm extremely grateful for his help, and I would highly recommend this app.

Alwan Wraps

Jan 05, 2024  on Shopify

My interaction with this app has been excellent!! It fulfills its intended functions precisely as I had hoped. The representatives have proven to be not only proactive and supportive but also responsive to feedback. They are open to suggestions and have demonstrated a rapid ability to implement updates.

The Decal Dealer

Dec 09, 2023  on Shopify

Do Not Use !!! ... They are Only Concerned With Money , You Will Be Disappointed ... as the other reviewer stated .. on the outside it gives the impression that it will do what you need it to ....it has deceptive pricing .. you might think Basic will Work for you but once your in the app they want you to pay the $60 or $100 a month option in order for anything to work ... i asked for a refund and was simply told .. Oh Upgrade to the pro or elite plan to get it to work .... STAY AWAY!

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