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Customer reviews: SE: Option Price Calculator

The Shopify Option Price Calculator app helps merchants dynamically adjust product prices based on customer selections like size, color, or add-ons. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your Shopify store.

Reviews (49)

Overall rating
4.4

What Merchants Think

The app "SE: Option Price Calculator" receives mixed reviews from merchants. While many praise its powerful capabilities and exceptional customer support, especially from team members like Matthew, others express frustration over its complexity and pricing. Merchants frequently highlight the app's ability to perform complex calculations that are beneficial for niche markets such as print shops, woodworking, and sticker businesses. However, some users have had issues with setup complexity, bugs, and perceived pricing schemes.

Key Strengths

  • Outstanding customer support, particularly highlighting responsiveness and dedication.
  • Ability to handle complex pricing calculations seamlessly.
  • Flexibility for customization, making it suitable for diverse businesses.
  • Highly praised for driving sales and improving store operations.

Common Concerns

  • Complex and potentially challenging setup process, requiring technical knowledge.
  • Criticism over pricing, with some viewing it as overpriced.
  • Some recurrent bugs and issues with duplicating calculators.
  • Concerns about customer support responsiveness for certain users.

Final Thoughts

"SE: Option Price Calculator" is highly regarded by those who understand its comprehensive features and are ready to navigate its complexity. The app excels in offering detailed pricing solutions that cater to specific industry needs. However, prospective users should be prepared for a learning curve and potentially higher costs. For businesses that require intricate pricing options, this app could be invaluable, especially given its robust support team.

My Store

Jul 07, 2025  on Shopify

Strategic Edge and their Price Option Calculator have been a game-changer for me! I’ve used it to build custom calculators for both flooring (area-based) and window coverings (grid-style), and once you wrap your head around how it works, it’s super intuitive and easy to update later. I’m not a programmer, but I’m pretty handy with spreadsheets—and this just clicked for me. The logic makes sense, and the flexibility is awesome. Big shoutout to Matthew for the top-notch support! Anytime I hit a wall or have a (usually dumb) question, he’s there—often replying within minutes. Can’t recommend this tool and team enough. Worth the price!

XOXOKristen

Jul 06, 2025  on Shopify

It’s a great app with huge potential, and I’m genuinely disappointed that we couldn’t use it in the end. If you’re looking for a product calculator, you’ll quickly realize this app is one of a kind on the Shopify App Store. Unfortunately, the developers seem to have overlooked that Shopify is designed for everyday people - many of whom don’t have a technical background but want to build their own websites. When you first install the app, you’re invited to book a free 15-minute setup call, which I did immediately. I was really eager to learn more, but to my surprise, no one showed up. I had to send two follow-up messages before someone finally joined the meeting after I’d already been waiting for 15 minutes. You’ll also run into a rather limited help section. Despite having studied at a math-focused high school and holding both a Bachelor’s and Master’s degree in finance, it still took me two days to fully understand how the pricing tables and formulas work. They’re actually not that complicated - but a clear, descriptive help section would have made a huge difference. Then come the real issues, which for us outweighed the benefits of keeping the app. For example, our product page would display one price, the “Add to Cart” button would show another, and the checkout would show yet another amount. The developers did offer workarounds, but most involved hiding values or options and adding information text instead - which didn’t feel like a proper solution. They also charge $350+ for their pre-made calculator templates, which I understand required time to build, and quoted us $800 just to make our checkout work with their app. And don’t be misled by the price shown on the app listing - to really use the app properly, you’ll need the Ultra plan, which is $120 per month. I was actually ready to pay all of that if the support had been responsive and reliable. Unfortunately, support replies typically took 24–36 hours. The app does offer great flexibility and visual design customization, but the technical side is really only manageable if you have your own developer. You’ll likely need to hire a developer for almost everything. I think the logic and potential behind the app are excellent - whoever is building it clearly knows what they’re doing - but they seem to forget that their customers are regular business owners selling t-shirts, stickers, body lotions, and other everyday products. I truly hope they invest more in their support and make the app more accessible - both for people who don’t have a technical background and in terms of budget.

Acme Awning LLC

Jun 19, 2025  on Shopify

Takes a little tinkering at first, but once you get the hang of it, this app is incredibly powerful for complex, lookup based pricing. Great for custom products with lots of variables. Support has been super fast and helpful anytime I ran into issues.

Trade Stickers

Jun 13, 2025  on Shopify

I highly recommend the Shopify SE Option Price Calculator. This app offers exceptional flexibility, and once you grasp the basics of price calculation setup, it becomes incredibly easy to use. It allows you to add custom product options, collect essential customer details, and apply formula or grid-based pricing—ideal for businesses with complex pricing structures, especially printing companies launching a Shopify store. You can assign multiple calculators to different products, ensuring tailored pricing configurations for each. Additionally, the file upload function is an indispensable feature for the printing industry. With outstanding responsiveness and support from the customer service team, this app deserves a five-star rating all around!

Voordeelgordijnen

Jun 03, 2025  on Shopify

This is pretty much the only app we could find, that was able to solve our complex use-cases entirely. We solely sell made-to-measure products and this app did the trick for us from A-Z. From conditional configurator logics, to complex calculation setups, this app does it all! 10 outta 10 would recommend! Plus: Their support is super fast, incredibly helpful and nice to talk to!

Sticker Phantom

Apr 09, 2025  on Shopify

Starting off this app was a little rocky - and frustrating but not because of the calculator. As a sticker shop we needed something that was robust and had all the options necessary to facilitate the options that we offer from our business. This calculator is extremely advanced and allows for all the options that you could dream of, but it does take some working through to make sure they all work together. Thankfully their customer support and service has been great at helping us navigate through some of the problems that we have encountered - even when it wasn't something to do with their product. Definitely grateful for their help and product.

Cromática Stickers

Apr 07, 2025  on Shopify

Great support! they work in all my questions! Really fast reponse! This is the calculator app that had been looking for years!

Rogue Transfers

Apr 06, 2025  on Shopify

Honestly awful app. You need to have a background as a developer or hire one to use most of it. Their support was even worse. They offered no help with my issues and eventually became rude after the 2nd email and said word for word that all I needed to know is grade 9 math to write a complex lookup table formula. Their support documentation is just as convoluted and offers nearly no answers. Stay away from these people. I went with Apippa Price Calculator and got immediate friendly support who had me up and running very quickly on a much more user intuitive platform.

Custom Netting

Feb 03, 2025  on Shopify

Support was fantastic and was able to assist promptly. Great tool for all calculator needs. Highly recommend!

BabiesDecor

Jan 27, 2025  on Shopify

Just ridiculous app and rubbish support they keep on asking for money for bugs and fixes as there app causes issues with carts and values, no matter what you guys do any developer from India no matter where in the world they are now have the same approach to things - just bluffing game on and on asking for money to fix things caused by there own app. no thanks

Ductwork Delivered LLC

Jan 15, 2025  on Shopify

Best Shopify app experience so far! Lighting fast support response time that creates a permanent solution. The support staff went above and beyond in teaching us how to use more intricate features of the app this in return will help to drive sales!

Richmond Luxury Loan

Jan 02, 2025  on Shopify

Option Calculator is a powerful app that handles complex pricing calculations seamlessly, exactly what our store needed. While it can be a bit complicated to set up, that complexity is what makes it so versatile. Matt was incredibly helpful in guiding me through the tricky parts, ensuring everything worked perfectly. Highly recommend both the app and the outstanding support!

Pressify

Nov 25, 2024  on Shopify

Great app, super usable for print shops who are looking to offer their customers a price based on their options. Would recommend for print shops business everywhere. Quick and helpful customer support.

Elite RTA

Nov 20, 2024  on Shopify

Amazing app, will recommend! I had some questions and Matt helped answer them, which was very helpful to set up my store!

Upper Canada Stretchers

Nov 19, 2024  on Shopify

When we launched our Shopify store in 2019, there were no apps capable of handling the complex calculations our small woodworking business required, so everything had to be custom-built from scratch. During a redesign in 2024, I discovered Option Price Calculator. I was impressed by its wide range of capabilities and options, but what convinced me were the glowing reviews of their customer support, and my experience has definitely met that high bar. Matthew, in particular, has been fantastic, responding even on weekends and offering valuable suggestions on how to adapt the app for our specific needs. Since we're using it in a slightly unconventional way, I did encounter challenges in setting up the calculators, particularly with transposing our information to accommodate how the app handles data. There are limitations on how conditional calculations can be used and I've found myself missing the ability to create and assign values to variables. Fortunately, Matthew's expertise has helped us navigate most of the hurdles with workarounds. One particular requirement was not possible within the app, so Matthew and his team built the custom features we needed for a reasonable fee, and faster than any other app developers I've worked with. I highly recommend this app for anyone looking for a customizable pricing solution, backed by outstanding support!

Inter Fahnen

Oct 30, 2024  on Shopify

Excellent Support and a Must-Have App for Our Store! We’ve had a fantastic experience with this app and its developers. They were extremely responsive and assisted us with any questions or issues that arose, often providing solutions in record time. Although we occasionally needed to pay for some customizations, many of our requests were handled without any additional charges, which we appreciated greatly. For our store, this app is indispensable—it’s the only solution available that allows us to display our pricing structure the way we need. I read another review mentioning that the developers were unresponsive, but that has been far from our experience. They’ve shown a true commitment to helping us succeed with their product. Highly recommended for anyone looking for a reliable app with responsive, customer-focused support!

Sticker Cheetah

Oct 02, 2024  on Shopify

It's the only calculator with the customizations like this. And it's difficult to even create the calculators. You will need a developer to create multiple calculators. There are a few bugs that prevent calculators from being duplicated accurately and or using more than 1, and in turn requires a lot of cleanup after the fact. We have spent over 12 hours in this app and only 1 working calculator. The majority of the time is spent cleaning things up, from the template installs. Their support has been helpful but in the end we have spent over $500 and still only 1 working calculator. If you are a business owner thinking you can setup this up, wrong. You will need likely access to the $120 plan then pay for a template and then to pay a developer to create the calculator. Think $1000 minimum just to get up and running if you have a dozen or two calculators.

Evoked

Sep 15, 2024  on Shopify

If you need a dynamic calculator don't waste your time looking anywhere else. Honestly, I had initially avoided this app as the subscription price is higher than most but after wasting a week trying every other app only to find out they don't offer the required features to do dynamic pricing I bit the bullet and gave this one a chance. It wasn't the easiest to DIY setup, they do have paid templates which would have made my life easy, however I wanted to know how to do it myself so I could add more products in the future. The documentation could be a bit clearer but the live chat was a life saver. By now you would expect this review to be 3 or 4 stars but let me tell you, the support was unparalleled. After hours, yes hours of support, and not just regular support... LIVE SUPPORT, I fully expected the live support to cut me off but they worked through my problems with me. I cannot stress how valuable that alone is worth.

Benchdog Tools

Sep 09, 2024  on Shopify

A great app, a little pricey but it does what it needs to do and the support are great, willing to help in all situations

Automotive Supplies

Aug 19, 2024  on Shopify

Extremely overpriced for features. The support was originally quite good however as soon as I started to ask questions (to assist with understanding their logic) they directed me to docs they had written and then soon ignored me. I sent about 3 more messages in the same chat with zero response. I then opened a new chat in hopes of dealing with someone new. The same person joined and had a fairly rude and passive-aggressive attitude. I came into this app knowing every aspect of data to make this calculator work it wasn't extremely complicated it was just to find the area by inputs of width and height and depending on the output it was a certain price. This price was then discounted by the quantity of the items ordered. Unless you can perfectly understand their docs without a single question i wouldn't waste your time.

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