DevCloud Social Login logo

Customer reviews: DevCloud Social Login

Develop by DevCloud LLC

Reviews (326)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feedback on "DevCloud Social Login". Many users appreciate its ease of installation and functionality but raise concerns about certain operational aspects and customer support. While several users commend the app's value and performance, there are frustrations over service responsiveness and some difficult-to-navigate features.

Key Strengths

  • Easy to install and set up.
  • Competitively priced compared to other social login apps.
  • Good customer support, praised by numerous users.
  • Provides analytics and integrates well with social media platforms.

Common Concerns

  • Repeated verification prompts causing customer complaints.
  • Limited or unresponsive customer support in some cases.
  • Difficulty with Google approval process.
  • Challenging cancellation process without clear documentation.
  • Perceived delays in functionality display on store pages.

Final Thoughts

"DevCloud Social Login" is a useful application for merchants seeking a cost-effective and straightforward solution for integrating social media logins. While it excels in ease of use and customer service for many, it requires attention to address the recurring issues with verification processes and support responsiveness for improved merchant satisfaction.

CIELOGAMES

Mar 01, 2024  on Shopify

Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.

Hulala Home

Jan 12, 2024  on Shopify

The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!

tntmagic

Nov 07, 2023  on Shopify

The app was easy. The approval part for Google was a bit difficult. Make sure to check the box to use the official branding of google for the button you place on your store. The conversion from password accounts to google accounts is a bit kludgey. You need to know your store password to attach the account to your Google or Facebook account. this is probably a good safety feature so that someone doesn't take over your account, but since the email is used and authenticated by Google or Facebook, the Google or Facebook authentication is stronger than your store password. If someone created an account with your email address, then pressing forgot password allows you to change it, so is this step really necessary? When switching from store password to Google or Facebook auth the store password is meaningless and isn't really necessary. Also the time it takes to show up on the page is a bit slow. It would be better to show up immediately but greyed out until the buttons are ready, so that you know they are an option before you type in your password. Overall this was an easy application to add and set up. It works great so 5 stars.

Valentino Bp

Jun 16, 2016  on Shopify

Easy install, works great at a better rate then most social login apps. Great customer service, very happy with this extension.

Scroll to Top