Reviews: Official Swiss Post App

Customer reviews: Official Swiss Post App

Reviews (21)

Overall rating

4.9

5

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4

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1

What Merchants Think

The "Official Swiss Post App" is highly praised by merchants for its efficiency and ease of use in streamlining order fulfilment processes. Many users highlight the app's integration with Swiss Post, which facilitates a seamless shipping experience. The responsive customer support is also frequently commended for its dedication to resolving issues swiftly.

Key Strengths

Efficient order fulfilment and shipping process
Easy integration with Swiss Post services
Responsive and helpful customer support
Time-saving features like address validation and bulk order processing
Ability to generate and print shipping labels efficiently

Common Concerns

Desire for an option to fulfil orders only when posted at the office
Initial setup complexity related to Swiss Post's requirements

Final Thoughts

Overall, the "Official Swiss Post App" is well-received for its ability to enhance the shipping process for merchants. Users appreciate its robust feature set and exemplary customer support, although there are minor areas for improvement. The app is a valuable tool for Swiss merchants seeking to optimize their order management and fulfilment operations.

ZHAM

Sep 08, 2024 on Shopify

Super Service - funktioniert einwandfrei und wir können so viel einfacher unsere Bestellungen ausführen. Bei einem Formatierungsproblem wurde dieser umgehend behoben.

COMBATIX

Apr 23, 2024 on Shopify

Top Erfahrungen mit dieser App und Firma gemacht. Kompetenter Kundenservice welcher die Probleme seiner Kunden ernst nimmt.

sapuro

Aug 16, 2023 on Shopify

Gute APP, offen für neue enwicklungen. Sehr hilfsbereit und bei anliegen wird rasch geholfen. Top…..

Maison Mollerus Swiss

Apr 05, 2022 on Shopify

An Alle; ich bin begeistert. Mit einer Frankierlizenz der Swiss Post haben wir unseren Versandprozess mittels dieser App automatisiert - wenige Klicks und schon ist das Label generiert und ausgedruckt auf unserem "Zebra"-Drucker. Es funktioniert und hat mich total begeistert, wir haben so lange nach einer solchen Lösung gesucht. Die App informiert auch unsere Kunden via Shopify "Versandbestätigungsmail" - inkl. Trackingnummer. Spart richtig Aufwand!! Klasse, danke an den Erfinder der App.....

Pawpaw™

Mar 21, 2022 on Shopify

The app works ok. It could be way better though. The price is fair. I like the setting that lets you print different sizes in 1 page, that is cool. But I would really, really like an option to fullfill orders ONLY when they are posted at the office instead of when it is printed.

nika Schmuck

Mar 01, 2022 on Shopify

Ein praktische App, um Zeit zu sparen und den Versand-Prozess zu optimieren. Wir haben vorher alle Adressen "von Hand" abgetippt und manuell frankiert. Mit dieser App ist die Frankierung mit wenigen Klicks erledigt.

Eagle is a Birdie

Feb 28, 2022 on Shopify

I am using the app for my newly setup online store and really like it. It is simple to setup, easy to understand and provides everything I need. I think the pricing is also really fair and there are various plans based on your volume, which is great. Also, great and very responsive support which makes it even better. Can highly recommend the app for all Swiss users.

CRAFTY JERKS

Nov 05, 2021 on Shopify

Great app! I had some issue in setting it up due to the Swiss Post complexities, but the customer service from the app supported me in every step! The app really simplifies the fulfilment and is fully integrated with the Swiss Post. I highly recommend it!

MyHeiQ CH

Oct 19, 2021 on Shopify

We started using the app recently, and it really helped us impressively with our fulfilment, as all tasks can be done on all orders with 1 click in bulk. The support was reactive for the setup and is working on a new version coming next month with added features. First it validates the addresses so we don't have anymore returns due to misspelled addresses. Then it generates the tracking label with the possibility of adding our logo to it and it marks the order as fullfilled. A time saver for us and added value for our clients.