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Customer reviews: Obviyo Recommend & Personalize

Develop by Obviyo, inc
<h3>What Merchants Think</h3> <p>Merchants generally express a positive reception towards "Obviyo Recommend &amp; Personalize". Many users report significant improvements in conversion rates and customer engagement, attributing these successes to the app’s effective recommendation features and excellent customer support. While there are isolated concerns about technical issues post-uninstallation, these are usually resolved promptly by the support team.</p> <h3>Key Strengths</h3> <ul> <li>Effective product recommendations leading to increased average order value and revenue per visitor.</li> <li>Easy to implement and configure with Shopify stores.</li> <li>Flexible customization options that allow the app to blend seamlessly with store design.</li> <li>Responsive and helpful support team.</li> <li>Provides detailed reporting and insights to improve store performance.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical issues related to leftover code affecting page speed after uninstallation, although these are addressed by support.</li> <li>No other significant drawbacks were mentioned consistently across reviews.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Obviyo Recommend &amp; Personalize" is highly recommended by merchants for its ease of use, impactful recommendations, and exceptional customer service. The app effectively enhances customer experience and store performance, making it a valuable tool for merchants seeking to boost sales through personalization.</p>

Reviews (39)

Overall rating
4.8

What Merchants Think

Merchants generally express a positive reception towards "Obviyo Recommend & Personalize". Many users report significant improvements in conversion rates and customer engagement, attributing these successes to the app’s effective recommendation features and excellent customer support. While there are isolated concerns about technical issues post-uninstallation, these are usually resolved promptly by the support team.

Key Strengths

  • Effective product recommendations leading to increased average order value and revenue per visitor.
  • Easy to implement and configure with Shopify stores.
  • Flexible customization options that allow the app to blend seamlessly with store design.
  • Responsive and helpful support team.
  • Provides detailed reporting and insights to improve store performance.

Common Concerns

  • Technical issues related to leftover code affecting page speed after uninstallation, although these are addressed by support.
  • No other significant drawbacks were mentioned consistently across reviews.

Final Thoughts

Overall, "Obviyo Recommend & Personalize" is highly recommended by merchants for its ease of use, impactful recommendations, and exceptional customer service. The app effectively enhances customer experience and store performance, making it a valuable tool for merchants seeking to boost sales through personalization.

TU beauty store

May 22, 2023  on Shopify

I deleted the app, but it left some JavaScript code on my store, which is delayed loading speed pagar. After my one star, owner touched and solved and deleted the code success.

Baifumei Group Ltd

Jan 09, 2023  on Shopify

The experience with Obviyo has been fantastic, the service has been extremely good and the insight offered in how to improve our store and our conversions so far has been something we have needed a long time. The actual widgets on site have been integral to increasing average order value and with such a big catalogue has also assisted customers with a more accurate shopping experince. We are hyped to continue using the app and see how we can continually improve.

PAT McGRATH LABS

May 25, 2022  on Shopify

Obviyo goes above & beyond with the level of effort they provide with site optimizations and UX/UI recommendations. You can count on them to clearly define project scope, support with the implementation, provide hands on instruction for utilizing the tool, and share easy to absorb reporting. We appreciate the sense of urgency they have with learning about our customer & helping us grow the business. Thank you Zee, Pascale, & Jared for your consistency, curiosity, & camaraderie. We highly recommend, Obviyo!

Strandbags Australia

May 19, 2022  on Shopify

Obviyo has brought advanced personalisation to our Shopify website and has been a game changer in terms of displaying relevant products to our customers. This has lead to a very positive impact on conversion and sales. The team at Obviyo have been an absolute pleasure to work with and I would highly recommend going on your personalisation journey with them!

Toolbarn.com

Jan 24, 2022  on Shopify

Great recommendation app with tons of pre-built options that are dramatically better then native shopify solution. Very easy to implement and configure but also has a lot of flexibility to match site design so it doesn't look out of place. The support team was exceptional and worked with us to pull in custom metafields for display on widgets.

Rugs Done Right

Nov 10, 2021  on Shopify

This is a great find! The support team not only gives support, but also invaluable suggestions on improving revenue. I can't say enough about the personalized attention they've given us.

Mark & Day

Sep 22, 2021  on Shopify

Hiconversion helps our customer to find the best product that suits their needs with recommending the product they are looking for

Laura James ®

Aug 19, 2021  on Shopify

Highly recommend HiConversion. The app provides accurate recommendations and can be integrated across many different locations in the site. Results-wise it has significantly increased our overall Revenue per Visitor and Avg. Order Value.

Happy Food Store

Jul 28, 2021  on Shopify

We first installed HiConversion Recommend on our main site Ruohonjuuri.fi and after really good results we wanted to add it to our Swedish website (Happy Food Store), too. This app provides great, personalized product recommendations for our customers and saves us a lot of time in figuring out cross-sell product and other recommendations. The onboarding process is easy and the from HiConversion has been very helpful.

Omega Juicers

May 07, 2021  on Shopify

HiConversion is helping to increase engagement and improve average order value. The app is easy to use and implement, and the team has been a pleasure to work with. Looking forward to setting up on our other brand sites.

Velour

Apr 27, 2021  on Shopify

We were curious to try HiConversion Recommend after a referral. Our early results look promising, and their team has been incredibly helpful in getting us started, especially with the visual styling of our recommendations. Their Dev Team is really fantastic and very responsive. Thank you! The reporting is very detailed, and we really appreciate the teams’ openness to our feedback!

Laura James

Apr 22, 2021  on Shopify

This app has been a brilliant addition to our store. Not only was it an easy and seamless process installing and getting the recommendations set up, but the team has really gone above and beyond to ensure we understand and get the best benefit from this application. We saw some incredible results from even just a few recommendations, and have since added further ones. We previously used another service for our recommendations, and High Conversion has surpassed this, not only on the product but also on service. I would strongly recommend you add this to your site - you won't regret it.

Best Price Nutrition

Feb 03, 2021  on Shopify

Our company has been using HiConversion for about a month now. They were recommended by a colleague in our industry. We were in search of an app that could help us better recommend products to our visitors throughout their session with us. HiConversion gave us a great demo and then we tested it out with them. Planned on doing a few months before making a decision, but after about a month, we saw a nice increase in sales and a big drop in bounce rates, which was very unexpected. Awesome company!

rite365.com

Jan 15, 2021  on Shopify

Seriously powerful technology and customization – we had no idea product recommendations could be so impactful for a healthcare brand like us. This app makes you think about where you should be helping new shoppers connect with your most relevant products and gives you all the ways to do it — very easy to use. Also, their team is helpful and respond quickly.

My Supplement Store

Jan 11, 2021  on Shopify

We have been in search of a good personalization and recommendation tool for our Shopify Plus store for a couple years now. I was introduced to HiConversion and decided to test them out. After only a month, the results have been better than any other platform we have tested. A 58% increase in our average order amount is just one result from this app. Very easy to use and their team is always helpful in answering any questions you have. We have a couple other companies that we will be implementing this on next. If your company is looking to get into personalization, then you really need to try out HiConversion.

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