Reviews: POWR Email Signup

Customer reviews: POWR Email Signup

Reviews (18)

Overall rating

4.7

5

9
4

1
3
2
1

What Merchants Think

The "POWR Email Signup" app has generally received positive feedback from merchants. Users appreciate the app's functionalities, especially in creating attractive popups, and commend its user-friendly interface. A significant highlight from the reviews is the exceptional customer support, often resolving issues promptly and efficiently.

Key Strengths

Outstanding customer support, particularly from representatives like Richard M. and Richcarde M.
User-friendly interface that simplifies app interactions and management.
Functional popups with aesthetically pleasing designs.
Valuable features available even on the free plan, making it accessible to a wide range of users.
Quick resolution of issues, often with immediate assistance via chat support.

Common Concerns

Some initial difficulties encountered with settings and installation, particularly after updates.
Occasional issues with popups not disappearing immediately after deletion.

Final Thoughts

Overall, "POWR Email Signup" is a well-received app that provides significant value with its rich feature set and attractive interface. The customer service, particularly involving specific team members, stands out as a major asset, making troubleshooting and support seamless for users. While there are minor technical hurdles, the fast and efficient support system generally mitigates these issues, leading to a positive overall experience for merchants.

Moneysensemap

Apr 25, 2024 on Shopify

I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Aissegé Créations

Jan 02, 2024 on Shopify

Quelques difficultés à finaliser l'installation en raison d'une récente MàJ de Shopify. L'assistance à été géniale et je remercie Richcard M pour sa réactivité et sa gentillesse. Appli fonctionnelle :)

MP Pets

Nov 10, 2023 on Shopify

The popups look very nice, and you can get a lot from the free plan. The only issue I ran into was when I deleted a popup it would still show. However, customer service was able to go in and fix the problem in less than 5 minutes.

Atelier Wen

Sep 14, 2023 on Shopify

Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)

John Paul & Co.

Jun 23, 2023 on Shopify

This app offers exactly what I need for my store. I came across an issue recently, contacted support and got a reply within half an hour. My issue was resolved immediately! Thank you to Richcarde for his prompt responses. I highly recommend this app if they offer what you need!

Sonphonics (Hellespont Technologies Limited)

May 02, 2023 on Shopify

The app is great, with its straightforward and user-friendly interface. I was delighted with the outstanding customer service I received from Richcarde M, who was incredibly supportive and quick to respond to my queries. It was a hassle-free experience, and I highly recommend this app to others.

OtanO-official.com

Apr 13, 2023 on Shopify

Quick response. I could solve a problem in a second with chat support. It was a pleasure assisting you today!

Debb's Boutique

Jan 14, 2020 on Shopify

Very user friendly and perfect for what I was looking for! Basic features but has everything needed to run specials on my shop page.