7.8
SwapStop: Default Address logo

SwapStop: Default Address

Develop by Sound Onyx Inc

$49.99

/ Month
  • Built for Shopify
  • 7 Days Free Trial

    Stop automatic changes to default customer address from orders

    Prevent auto-updates
    Manual address edits
    Maintain default address
    6 Reviews
    7.8

    About SwapStop: Default Address

    Launched Jan 02, 2020

    Categories

    Built by Sound Onyx Inc

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    Introduction Video

    Description

    Prevent unwanted order-triggered changes to customers' default address.

    Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you. The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior. You can still manually perform customer address changes or edit the default address if you want.

    Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you. The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior. You can still manually perform customer address changes or edit the default address if you want. more
    • Ensure you don't ship to the wrong customer address!
    • We NEVER store any customer data or addresses; only anonymous IDs.
    • No underlying theme changes or changes to your customer-facing storefront.

    Rating And Reviews

    L'Occitane Taiwan Staging

    Oct 11, 2023  on Shopify

    Very user friendly and great customer service support. Thanks Adam!

    Bat and Bottle

    May 18, 2023  on Shopify

    Great developer. Good communication. Adam observed our thread in Shopify Community and built an app for those of us infuriated by the Shopify assumption that the last shipping address is the customer's address. Thank you for a great app that works well for those of us who place a lot of orders in back-office admin on behalf of our customers.

    Biocidin Botanicals

    May 31, 2022  on Shopify

    Updated- This app is trying to solve for an obvious product bug (online comments about it date back to 2015 so shopify is obviously not interesting in fixing it) where the most recent shipping address changes the account "default" address, rendering that meaningless and screwing up our CRM and accounting data repeatedly for drop-ship customers. The app worked as advertised in the beginning but some complex customizations we developed presented conflicts that prevent the app from processing correctly via the API to our store. We had to uninstall it. While it wasn't a perfect solution (doesn't prevent the default from changing but does change it back quickly) we ended up developing our own private app solution utilizing Hubspot's "operations hub" to basically do the same thing this app was doing but it works around the code conflict we introduced to the equation. For a more simple store code ecosystem this app should do the trick. What we really need is for shopify to understand that "default" means it doesn't change every time a customer ships to a different address. There is simply no way to "lock" it like in every other ecommerce system.

    Charlie Crow Trade

    Mar 08, 2022  on Shopify

    Our customers were having trouble placing orders because the default address on thier account was defaulting to the last address they entered (usually thier customers address). The app does just the job by making sure our customers feault address is always showing when they come to place orders.

    Wishbone Design Studio USA

    Aug 31, 2021  on Shopify

    super easy to set up and solves the problem immediately. Thanks for the one-off payment option too. Brilliant.

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