Reviews: netParcel

Customer reviews: netParcel

Reviews (182)

Overall rating

4.8

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What Merchants Think

Merchants using "netParcel" are overwhelmingly positive about the app. The reviews highlight the app's ease of use, excellent customer support, and competitive pricing. Many users have been loyal customers for years, reflecting satisfaction with consistent service and helpful customer support. Integration with e-commerce platforms, particularly Shopify, is frequently applauded, enhancing the overall shipping experience for businesses.

Key Strengths

Easy integration with e-commerce platforms such as Shopify
Excellent customer service and support
Competitive shipping rates and variety of carrier options
User-friendly interface
Quick implementation of requested changes

Common Concerns

Lack of direct mention of significant drawbacks in reviews provided
No major complaints articulated

Final Thoughts

"netParcel" is well-received by merchants for its ease of use, competitive pricing, and superior customer support. The app has proven to be an asset for many businesses, especially those using Shopify. Its versatility and consistent delivery of value make it a highly recommended tool for small and large businesses alike. Merchants appreciate the seamless experience and robust functionalities it provides in managing their shipping needs.

North Pacific Diecast

Feb 02, 2024 on Shopify

I started using Netparcel years ago and I have to say that they have the BEST rates to every place that I have sent a package. I refuse to use anyone else and frankly other shipping providers can learn a thing or two from Netparcel, pricing aside their customer service is top notch. I have never had an issue with their site or my account. Whenever I send an inquiry they respond that very day and the issue is resolved. Speaking of shipping, I find their courier rates are cheaper than Postal without tracking. That pretty much says it all in my opinion. I will continue using Netparcel and I'd say that you will not be disappointed with their service, best rates out there. Thank you Netparcel for everything you do for us small business owners.

Boutique Step in Style

Jan 19, 2024 on Shopify

I have been using netParcel since 2022, and they have consistently met my expectations. The customer service is, without exaggeration, excellent. They always respond very promptly, are there to assist me when needed, and consistently follow up as required. They provide delivery options with multiple carriers, making it a service I highly recommend to everyone. Thank you very much, netParcel!

True Northern Vape

Oct 17, 2023 on Shopify

We have been using Netparcel now for several years and have been very happy with the service. They offer very competitive rates and gives you multiple options of carriers to ship with. It's also very convenient that the service also works when shipping to the US as well. You can also use netparcel even if you do not have a shopify website which is a big plus. 10/10