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Customer reviews: Neowauk ‑ Survey, Quiz, Games

Develop by Neowauk

Reviews (47)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive perception of "Neowauk ‑ Survey, Quiz, Games". They find it user-friendly, appreciate the excellent customer support, and have noted that the app effectively enhances customer engagement. Merchants are optimistic about how the app will function and bring value to their businesses.

Key Strengths

  • Easy to set up and customize.
  • Excellent customer support, prompt and proactive.
  • Increases customer engagement and subscription rates effectively.
  • Highly functional even on the free plan.
  • Offers useful features for promoting special offers and customer interaction.

Common Concerns

  • The app may require some aesthetic adjustments post-installation.
  • Some merchants reported minor layout issues initially, though these are promptly corrected by support.
  • Feedback was requested before the app was fully live, leaving some merchants uncertain about its complete functionality.

Final Thoughts

"Neowauk ‑ Survey, Quiz, Games" is well-received for its ease of use and top-notch customer support. Merchants are satisfied with its performance in increasing engagement and look forward to exploring more of its features. The app offers great potential with continuous support enhancements, making it a valuable tool for merchants striving to interact with their customers more dynamically.

GreenTechAI

Jul 24, 2023  on Shopify

Tell us about your experience with Neowauk ‑ Survey, Quiz, Wheel Tell us about your experience with Neowauk ‑ Survey, Quiz, Wheel

Bar-Mats.co.uk

Jun 22, 2023  on Shopify

Quick and simple to set up and customise. Review was requested prior to the app becoming active on site, so we cannot yet say how it functions. Based off of the set-up, we expect great things!

SYF2000

Jun 02, 2021  on Shopify

Great app easy to install and set as well bringing good results from day one my visitors got more engagement and willing to subscribe all in free plan only. GOOD WORKS GUYS

JAG Home Security

Feb 10, 2020  on Shopify

I use this app as short survey on my stores website to collect data about my visitors shopify can't collect. It is very easy to set up and their customer service is on point.

Health By Principle

Nov 05, 2019  on Shopify

The customer service for this app is amazing! Even before we committed to paying, the team answered my questions quickly and even adapted my survey into the pop up themselves so I could check it out. Customer service is excellent! I would recommend this to others.

MaraVilla Boutique

Aug 26, 2019  on Shopify

I'm using the basic feature of this app and It's exactly what I need to promote special offers for my store via a pop up feature. If there's any issues the support team are happy to assist and respond quite quickly.

DivJit Shop

Jan 27, 2019  on Shopify

Awesome app. The subscribe now popup is really helpful to capture visitors to the site. The sales popup is adding a lot of value to the site.

Foreverstore Com

Feb 23, 2016  on Shopify

This app is great, and the support team is even better. Just install the app and if you have any questions or concerns, the support team is there and answers right away. No waiting days for a response. They set up our valentine pop up, for our customers to answer a quick question and receive a coupon code to shop. We were very please with the results. This is definitely an app you will want to have.. so get it today.

Ittakesballs

Jan 11, 2016  on Shopify

We hardly bother to write reviews but we just had to for this app. So, we're absolute tech bimbos here and everything we do on our site is kept to the most basic. Downloaded this app one evening - it was easy enough to set up an event within 1 minute (even given our proficiency level was Noob) since the app speaks english and not tech lingo. We didnt make it 'live" though as it didnt look as polished as we hoped - minor things like text were off centre etc. So we left it as is and went to bed. The next morning, we got an email from the Support Team saying they had done some edits to the event for us. LO AND BEHOLD! The event actually looked polished and perfectly what we wanted!! We immediately activated it. CAN WE GET A HURRAH FOR INITIATIVE AND PROACTIVE SUPPORT TEAM???? Needless to say, we're super impressed. Will continue to use the other event functions - in fact, we're super excited to see what else this app can offer!

Earth Fed Muscle

Dec 17, 2015  on Shopify

This app helped us receive our customer's preferences and opinions without costing us a dime! They also run e-mails for you to receive information for free! Their customer service is outstanding as well! Great app!

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