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Customer reviews: CreditsYard — Store Credit

Develop by MerchantYard

Reviews (29)

Overall rating
4.4

What Merchants Think

Overall, merchants seem very pleased with the "CreditsYard — Store Credit" app. Many reviewers mention its ease of use, effectiveness in boosting sales, and responsive customer support. The app seems to effectively handle store credits, making it a valuable addition to their Shopify stores. However, a few users report issues with customer support and technical glitches.

Key Strengths

  • Easy and straightforward store credit management
  • Effective cashback and reward features
  • Effortless setup and intuitive interface
  • Outstanding and responsive customer support
  • Ability to customize functionalities to fit specific business needs

Common Concerns

  • Occasional unavailability of customer support
  • Technical glitches causing app malfunction
  • Issues with automatic store credit issuance

Final Thoughts

The "CreditsYard — Store Credit" app is generally well-received by merchants for its functionality and excellent customer support, especially the work of support staff like Mostafa. While there are some reports of service and technical issues, the overall sentiment is positive, making it a recommended choice for those needing a reliable store credit system to boost loyalty and sales.

TWEED DRESS

Mar 24, 2025  on Shopify

This is truly a great API. Being able to directly adjust Shopify Credit is very convenient. The support is also smooth and very helpful. I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount. However, since this can be done using Flow or other automation tools, it's not an issue. (But, it would be really nice to have!)

Café Café Jeans

Feb 27, 2025  on Shopify

Crazy, although it does not have a free version, yesterday I started the 7-day trial, but it is definitely worth every coin invested, so far the best rewards app I have used, since it has integration with Shopify POS and my salespeople will be able to sell as always from their cell phones without problems and without having to run to the desktop.

Silk & Spark

Jan 07, 2025  on Shopify

It's an easy and straightforward solution for providing customer credits and rewards, with outstanding customer service. This app is the best I have found for managing store credits and offering cashback to customers on their purchases.

Pearl & Pleat

Jan 02, 2025  on Shopify

This app has been a fantastic addition to our Shopify store, simplifying store credit management and offering easy-to-use cashback features that boost loyalty. Setup was effortless, and the intuitive design, paired with responsive support, makes it a must-have for driving repeat purchases.

Next Tech Store

Dec 30, 2024  on Shopify

This app is fantastic! Support quickly tailored it to our needs, getting us set up in just one day. We replaced our rewards program with this for cashback and store credits. The interface is easy for both admins and customers.

Silk Oil of Morocco

Oct 15, 2024  on Shopify

AMAZING! I have increased Sales by 40% from this APP this is the best App I have ever installed! Feel free to contact me...The customer service is also 5 STARS! easy to use ... LOVE LOVE LOVE !

LuminusWear

Oct 09, 2024  on Shopify

there is no support, i wait alredy for 2weeks for support, but chat says already 2 weeks; we're offline. how can you charge this money and dont give support

Visual FX Pro

Apr 10, 2024  on Shopify

Absolutely amazing app & customer service. At Visual FX Pro (visualfxpro.com) we can really only recommend this app! The staff was able to customise some of the functionalities of the app for our needs and they did it so quickly! We want to mention Mostafa and give our very sincere appreciation.

Axercise™

Oct 18, 2023  on Shopify

My very first review on Shopify - CreditsYard is by far the greatest and most helpful apps! If you are looking for a prepaid system to boost cash flows, or any payment method other than membership and subscription, this apps is by far the best thing I tried. Most important of all, the customer support is awesome! Thanks to Mostafa, all my problems were solved immediately and is definitely more helpful than any other apps support which never answers me directly and is a waste of time. So go ahead if you are still wondering, this definitely worths the price!

Axe & Sledge Supplements

Sep 26, 2023  on Shopify

This app is very well done. We had a specific use case, and after reaching out to support, within 1 day they were able to make adjustments and have us up and running exactly how we needed to be. Very well done!

MotoTote

Jun 09, 2023  on Shopify

We're using CreditsYard as our rewards program. We wanted rewards that work like store cash instead of the usual "redeem by converting points into coupon codes/discounts" workflow which we believe is annoying and complicated. CreditsYard store credits can be "spent" like money in the cart in two clicks but remain available in the customer's balance until the order is actually placed. This way, if the customer decides to do more shopping before placing the order, the credits remain available and funjible instead of locked away in a fix-amount coupon/discount because previously converted. I can't say enough about this team. They have provided the most competent and responsive customer service I've ever seen. Questions answered, issues fixed, customizations done almost in real time - Amazing! Mostafa is very helpful and patient. We had lots of questions and needed some customization work to use CreditsYard with our wholesale app/customers (which others told us is not possible), then later had to redo because of theme updates but Mostafa took it in stride and fixed us up in no time! Thank you!

Makeup Warehouse

May 23, 2023  on Shopify

This app is AMAZING, So glad we finally found a store credit app that works perfectly for our needs - It allows our staff to issue store credit to our customers to their wallet on the store for refunds and returns, we also have a simple cashback enabled to let customers earn cashback in their wallet for each purchase, It works perfectly. Customer support was excellent, they helped us in the migration and importing our existing CSV file. Highly recommended!

Kurrasch Gaming Merch Store

May 17, 2023  on Shopify

the app stop working after 3 days and during that time it was buggy wont use. not very good do not use.

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