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Customer reviews: Mulwi | 200+ Shopping Feeds

Reviews (402)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Mulwi | 200+ Shopping Feeds" for its ease of use and exceptional customer service. Users frequently commend the app's ability to streamline and simplify feed creation and integration processes across various e-commerce platforms. The customer support team, especially individuals like Denys and Ivanna, is consistently praised for their responsiveness and willingness to assist with issues, providing a reliable and supportive experience.

Key Strengths

  • Exceptional customer support, with quick and effective responses
  • User-friendly interface that simplifies feed creation and management
  • High level of customization and flexibility for different platform needs
  • Effective in automating and streamlining feed integration processes
  • Consistent updates and improvements based on customer feedback

Common Concerns

  • Occasional issues with accurate feed item calculations
  • Challenges with setting up feeds initially for novice users
  • Pricing perceived as high, though justified by the value and support offered
  • Some advanced features and functions could be more robust
  • Limited immediate response in rare customer support cases

Final Thoughts

"Mulwi | 200+ Shopping Feeds" is a well-regarded app that effectively addresses the feed integration needs of e-commerce businesses. Its strong customer support, intuitive interface, and broad customization options make it a valuable tool for merchants looking to enhance their online presence. Despite a few minor drawbacks, the overall response is positive, with many users highly recommending it for its capabilities and support excellence.

Lashable

Mar 21, 2025  on Shopify

I had a small issue with my XML feed and the support team was incredibly kind and quick to help. A special thank you to Ivanna for her assistance! The app is now working perfectly.

Water and Wines UK

Mar 21, 2025  on Shopify

Ivana was very friendly and helpful!

ShopWSS

Mar 20, 2025  on Shopify

This app helped resolve many of our challenges by allowing us to create over five custom feeds tailored to different vendors. Their customer service is incredibly responsive and assisted us in setting up complex feeds with ease.

Boostology

Mar 20, 2025  on Shopify

great customer service!

QuantumLink by tapdo technologies GmbH

Mar 20, 2025  on Shopify

Easy to set up and a very fast reaction for my support request. Thank you Mulwi & Ivanna!

Sun and Eye

Mar 20, 2025  on Shopify

This is a really great app, and Denys from customer service was extremely helpful!

SL Elements

Mar 18, 2025  on Shopify

GeZu Impex Scandinavia AB

Mar 18, 2025  on Shopify

Excellent app and fast and friendly support. We needed a few adjustments to the integration, and the support and developers were very accommodating and quick to help make the changes we wanted. Much appreciated!

Friarwood Wines & Spirits

Mar 18, 2025  on Shopify

Great app that communicates with our AWIN feed. Customer support very quick to respond and fix any issues that have come up.

Luxury-Park-Direct

Mar 14, 2025  on Shopify

Ich kann Mulwi weiterempfehlen wenn man Produkte schnell zu verschiedenen Marktplätze hochladen möchte. Wenn etwas nicht klappt ist der mailsuport sehr schnell und sorgt immer für eine Problemlösung.

Chella Foods Corp

Mar 14, 2025  on Shopify

I reached out to the company's chat support as I had just installed the app and felt a bit lost. I got an immediate response from Denis, who provided an excellent service. He offered clear and straightforward answers to my novice questions. He set up the Facebook Feed within minutes and gave valuable advice. Thank you so much!

Hexlox - Anti Theft for Saddles, Wheels and More.

Mar 13, 2025  on Shopify

We just got started with Mulwi and so far a very good experience. I'm not a developer/tech and since there is a fair bit of detailed setting up do to their support team was extremely helpful and forthcoming. Quick and happy to help and suggesting improvements.

Veteco Interservices

Mar 06, 2025  on Shopify

Ivanna was very helpful and fast responding

Vertical Unit

Mar 05, 2025  on Shopify

Amazing customer service and good to use app!

EMAAL CASHMERE

Feb 28, 2025  on Shopify

great support!

Jislaine

Feb 27, 2025  on Shopify

Good and fast support answer to our questions from Denys and how to edit our feed. We're new into this APP but untill now, everything works good.

Grüne Valerie

Feb 25, 2025  on Shopify

The support from the team is outstanding! They helped us with an error regarding shipping costs.

Aeka Boho Woman

Feb 25, 2025  on Shopify

Denys was very very helpful and so responsive. Really appreciate it!

ANIMATEK

Feb 25, 2025  on Shopify

Client support is amazing, Ivanna was able to help me with some issues I had, and even special requests I had for the export feed. The app is great, you can customize everything the way you want.

vivere-london

Feb 24, 2025  on Shopify

Best app for feeds, Denys was a great help getting up set-up correctly.

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