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Customer reviews: Garnet Multivendor Marketplace

Develop by Garnet

Reviews (14)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "Garnet Multivendor Marketplace," praising its intuitive design and ease of use. The app has significantly helped users transform their e-commerce stores into effective multi-vendor marketplaces. Reviews highlight the responsive and supportive customer service, especially commending Francois for his prompt and helpful assistance.

Key Strengths

  • Intuitive and user-friendly interface
  • Strong customer support, notably by Francois
  • Effective transformation of stores into multi-vendor marketplaces
  • Continuous improvement with regular feature updates
  • Easy vendor account setup and product management
  • Seamless integration into existing Shopify stores

Common Concerns

  • Pricing increases and perceived high cost
  • Lack of varied pricing tiers

Final Thoughts

Overall, "Garnet Multivendor Marketplace" receives stellar acclaim from its users. It stands out for its simplicity, robust features, and exceptional customer support. While pricing concerns exist, the app’s functionality and ease of use make it a highly recommended solution for merchants looking to expand their online stores into multi-vendor marketplaces.

Cut the Line

Aug 21, 2025  on Shopify

If you have multi vendors, I need it away for them to sell on their own. Garnet is hands-down. The best app the app is great user-friendly always IT support is on it. They’re gonna get it figured out. They’re always making changes to best fit all the needs of our customers. I love this app.

Wienkala

Aug 13, 2025  on Shopify

ich habe heute beim ersts mal Kontakt angefangen , alles war gut , ich hoffe , ich sage später meiner Meinung

ccreation.store

Aug 12, 2025  on Shopify

We’ve been using Garnet Marketplace for just over a year, it is the most intuitive tool of it's kind. Their team has been incredibly supportive from day one, helping us transform our store into a fully functional multi-vendor marketplace. Francois has been outstanding quick to respond to any issues, open to feedback, and always willing to implement solutions that meet our needs. Highly recommended!

Ceylon Supermart

Jul 25, 2025  on Shopify

Garnet always understand our needs as budding market places and approachable. Quick response time as well. Thank you. CSM

qr.infotickets

Jul 23, 2025  on Shopify

Fantástica app para vender productos de diferentes vendedores. Atención al cliente muy rápida y eficaz por parte de François. Además, se adaptaron a nuestras necesidades incluyendo nuevas funcionalidades para nosotros.

Watches.com

Mar 05, 2025  on Shopify

We were a pretty early adopter of the Garnet Marketplace app. It has enabled us to expand the brands that we list and automate a lot of the work that was done manually prior to installing this app. Francois and his team were able to customize some things (extra cost) to improve the workflow for our needs. Pricing is definitely not cheap (hence the 4 stars instead of 5) and has increased since we installed it, but there are a lot more features that are included in that higher price. I think Garnet should offer more tiers and have them based on the number of products, vendors and orders. Just my 2¢

Xonda Store

Nov 18, 2024  on Shopify

I didn't even get my business up and they jacked the price from $39/m to $130/m when I asked to upgrade. Just an untrustworthy experience for me.

oody

Oct 03, 2024  on Shopify

Garnet is without doubt the best multivendor marketplace I've used. The platform is intuitive, simple and meets our needs perfectly. Customer support is always responsive and available.

Organic Soda Pops

Jun 01, 2024  on Shopify

We installed the Webkul Market Place app and it covers all the bases, however, it requires much time and experience. Along comes Garnet and everything is so much easier and better. François the developer is a good man who responds promptly when needed. I highly recommend the Garnet Marketplace app.

Amplife®

May 01, 2024  on Shopify

After testing multiple apps, Garnet is the best marketplace app we have used. With their expertise, they’ve created an intuitive and simple solution (for us and vendors). Garnet is constantly improving their offering, releasing new features and their customer service is some of the best we have received.

Jungle

Apr 07, 2024  on Shopify

Garnet is built by someone who has previous experience building marketplaces from the ground up on Shopify. Of all the apps on Shopify App store, Garnet provides exactly what stores need to convert from a simple e-commerce/DTC store to a marketplace. Most other stores are either too clunky where users can get lost. Garnet provides good documentation for a DIY setup.

Tablatru

Feb 05, 2024  on Shopify

Awesome App making ideas come to life. Thank you very much for the well designed platform and friendly assistance. Exactly what I hoped to find.

KarmaChic Marketplace

Jan 19, 2024  on Shopify

Having explored various multi-vendor marketplace solutions, ranging from Dokan to Shopify Multi-vendor, I can confidently say that none surpasses the excellence of Garnet. Garnet simplifies the vendor account setup, product addition, and payment process, creating a user-friendly environment that incentivizes vendors to join your platform. What sets Garnet apart is not only its exceptional functionality but also the outstanding support provided by Francois, the mastermind behind the operation. His unwavering willingness to assist places Garnet at the pinnacle of customer support among all multi-vendor plugins.

The Coral Hut

Dec 12, 2023  on Shopify

I have used everything from Dokan to Shopify Multi-vendor marketplace, and I will tell you right now you won’t come across an app near as good as Garnet. Garnet makes the vendor account setup, product addition, and payment process extremely simple incentivizing vendors to join your platform. In addition, the man behind the operation, Francois, is the best manager you could ask for. His constant willingness to help gives Garnet the best customer support out of all multi vendor plug ins. Use Garnet for your marketplace and I promise you won’t regret it!

My Store

Nov 09, 2023  on Shopify

Garnet is by far the best multivendor marketplace I have come across. After dealing with the unnecessary complexities of Dokan, Webkul, and more, I came across Garnet which provides multivendor features in the most simplistic way possible. A key differentiator is the incredible customer support provided by Francoise. While the app was near perfect for my use case, I needed a few additional features. Francoise took care of this in a matter of days and found the perfect solution for me. I look forward to the future of my marketplace built on Garnet!

Resident Artisan

Sep 15, 2023  on Shopify

Garnet was a breath of fresh air after struggling to get Webkul and other marketplace technologies set up. Garnet is incredibly easy to use for both me as the store owner and my vendors. It's getting new features nearly every week and constantly improving. So glad I found this app!

Twigs Paper

Jul 06, 2023  on Shopify

Garnet has been the easiest way to implement a multi-vendor marketplace into my Shopify store. Other marketplace apps like Webkul seemed so daunting to use, but with Garnet, the integration worked seamlessly with my store collections. My vendors have been able to easily track their sales with the user interface, and there was no code involved for getting the app up and running. When I ran into a few bumps, François, the developer of the app walked me through and made sure everything was running smoothly. I highly recommend Garnet if you are looking to utilize your Shopify store as a marketplace with complete control over what gets published to your storefront.

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