What Merchants Think
Overall, merchants are highly appreciative of the Multiship app for its ability to streamline the process of shipping to multiple addresses. It has proven to be especially valuable for businesses with large orders and during high sales periods like the holidays. Merchants praise the app for its effective functionality and quick, responsive customer service.
Key Strengths
- Outstanding customer support, frequently highlighted for being quick and helpful.
- Significantly reduces the time spent on manual order entry, especially beneficial for large corporate orders.
- User-friendly integration with Shopify, enhancing the checkout experience.
- Unique functionality not found easily with other apps, particularly valuable for shipping to multiple addresses.
Common Concerns
- Initial challenges with app installation or setup, although these are usually resolved with help from the support team.
- Reports of duplicate email notifications, which seem to have been addressed by the app developer.
- Some desired features still in development, indicating room for future enhancements.
Final Thoughts
The Multiship app is well-received for delivering on its promise of efficient multi-address shipping, an invaluable tool for merchants during busy periods. Its strong customer service and seamless integration with Shopify make it a recommended choice, though some users mention the need for additional features as it continues to develop.