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Customer reviews: Multiorders Orders Management

Develop by Multiorders

Reviews (31)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "Multiorders Orders Management" for its ability to streamline inventory and order management across multiple sales channels such as Shopify, Etsy, Amazon, and eBay. Many users highlight the ease of syncing inventory across platforms and the efficient support provided by the team, although there are mixed opinions about the reliability of customer support and technical issues.

Key Strengths

  • Efficient inventory synchronization across multiple platforms
  • User-friendly interface and easy setup
  • Responsive customer support for some users
  • Comprehensive order processing capabilities
  • Cost-effective with good value for the price

Common Concerns

  • Inconsistent customer support response times
  • Technical issues like bugs and occasional app crashes
  • Reports and dashboard features lacking in depth
  • Connectivity issues and error messages
  • Time-zone related delays in support response

Final Thoughts

Overall, "Multiorders Orders Management" is well-received by merchants who need a robust solution for syncing inventory and orders across multiple sales channels. While it possesses valuable features that enhance e-commerce management efficiency, users note the need for improvements in customer support and technical stability to fully realize its potential.

Punk Wheels

Jan 15, 2025  on Shopify

I sell on several marketplaces, such as eBay, Etsy and Shopify. Multiorders works great and makes my work much easier. The support works great, responds quickly and is helpful. Thanks!

AZAARYA

Oct 03, 2024  on Shopify

Donatas and team have been fantastic in helping us resolve a key onboarding issue, Donatas has offered service way beyond the realms of my expectations and I am incredibly pleased. Wish the best for the team and I am an advocate!

vurma

Aug 12, 2024  on Shopify

Multiorders it has all what we needed. Easy to sync the inventory and manage diferent marketplaces (Etsy, Shopify, Amazon..) in one place. Customer service is giving you solutions and service is fair price.

Gentry Choice

Jul 31, 2024  on Shopify

We migrated from other multi channel App to MultiOrders a few months ago. Orders syncing and inventory works perfect. Several good features in the App. so far so good. I have recommended it to some other sellers in my network too.

Olli's Collectibles

Jul 24, 2024  on Shopify

Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war. Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt. Daher lieber Finger weg und eine andere App wählen!

Poncho Palace

Jul 16, 2024  on Shopify

A total waste of time. I don't know what this app is for. It's free, but it should still work. But it does not! No matter which browser I test with, I get a blank new page with this app that says 404.

Gentry Choice

Jul 11, 2024  on Shopify

Very little to NO SUPPORT at all. Although the App comes with good features, there is no support available when you need any help. We are using this App for 4 our marketplaces integration. App stopped working with an error with no notification. We ran into a situation where our 1 month orders and inventory did not sync at all and it caused whole of our warehouse inventory a mess. We have been trying to contact the support for over 4 days and no one bothers to respond. We are now completely in a mess, getting lots of Out of stock orders and many of our newly stocked items are not on the system for selling. A total mess but they do not bother to help. If you use this App, be prepared to enjoy such situation. So pitty

Jeans Town

Jul 09, 2024  on Shopify

Not recommended. The app cannot connect. I keep getting error messages! "Internal server error 500". Better to pay a little more for an app that works.

Diere

May 08, 2024  on Shopify

Ive tried another two apps to sync Shopify products with marketplaces, and it completely wasted my time. But Multiorders Marketplace sync hands down is the BEST. Easy to use and understand, easy to edit products, and the sync just works. The Catalog View is a masterpiece. I can actually see a central view of all my products, where it has been listed, what is the price on each channel and whats the remaining quality. Whoever thought this through is very smart, hands down.

The Bee Store

Apr 16, 2024  on Shopify

We have been using Multiorder for about a year now to sync inventory over multiple market places and for the inventory bundle function to help manage individual sku lines. We also use it to push the daily courier tracking details to our sales channels saving us a lot of time. Although we use it for a few functions, the app looks to have much more functionality than we currently use that we may explore in future. Any queries we have are responded to within 24 hours. For the price i think this is a very good app. Keep up the good work.

LunnaCar inc.

Apr 08, 2024  on Shopify

I was a bit lost at first how to use the app, I struggled with mapping my Etsy products, but Donatas is a smooth operator. He helped me to figure everything out!

Glass of Shell

Mar 28, 2024  on Shopify

Before Multiorders, it was challenging to manage my Shopify, Etsy and Ebay stores as I had to double-check Google Sheets to maintain accurate stock levels. Now, Multiorders syncs all stock levels, saving me hours. The only potential improvement is the availability of support, as I’ve noticed they operate in European time.

Lee Coren

Jan 28, 2024  on Shopify

We use Multiorders to centralize orders and data as well to stock syncing across different platforms, which it does perfectly and on real time. While the interface isn't the most intuitive and dashboard/reports lack some important views for us, I understand that they are currently working on improving those so happy I'm to wait it out. All in all, I can recommend it for the use mentioned above.

Red Beauty Textiles

Jun 21, 2023  on Shopify

If this actually worked then it would be great. Single Shopify and multiple Etsy shops looks ok but orders take over seven hours to update. More issues start happening when you've got multiple Shopify stores. Support is only so-so. Definitely not in US so there's hours lag time if you're working in the afternoon. They rely on one of those chat things so tiny typing and no differentiation between issues. App developer apologizes a lot.

Shaving-Shack

Jun 15, 2023  on Shopify

If this software worked 100% all of the time it would be amazing. Unfortunately it is buggy and keeps crashing when I am adding Purchase orders. To spend an hour adding products painstakingly one at a time because there is no multi select option and then to have the form fail on saving and there be nothing there is tragic. Time to look for an alternative since I have gone into the £79 sub, if I have to pay that it has to work 100% all of the time.

Envistia Mall

Jul 08, 2020  on Shopify

I sell on Shopify, eBay, Amazon and Bonanza. I had been using another multi-platform inventory and order management system that I had some issues with, and after using them for a year, decided to look at other options. Although they are the "new kid on the block", I liked what I saw in Multiorders and decided to give it a try. I have been using it for 4 months, and couldn't be happier. It doesn't have all of the features of some of the stalwart systems, but what it does, it does very well. It is fast, easy to set up and configure, and quick to learn. It keeps my inventory in sync across the platforms so well that most of the time I don't even think about it - it just works. Unlike the last system I used, you can actually enter and fill an order right in Multiorders. You don't have to enter it in one of the other ecommerce platforms. This is a great feature if you need to send a replacement or a sample to a customer, or if you have offline orders to fill. One of the biggest selling points is their tech support. Their support staff is almost always available by chat, and their response time is usually a few minutes. The time or two I pointed out a bug or a missing feature, they were quick to either fix it, or to tell me when it would be scheduled. As far as complaints, their reports are very basic and could use some enhancements (which will probably come in time). In many cases, I just export the data to Excel and massage it there to get what I need. Multiorders is a solid, well-performing system and offers great value for the price. The design is well thought-out, yet simple, so it is straightforward to use. The sales and support team are quick to respond and are friendly people that are enjoyable to talk to. I feel like they really care about their customers. Highly recommended!

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