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Customer reviews: Joovii Multi Carrier Shipping

Develop by Joovii

Reviews (8)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Joovii Multi Carrier Shipping". They appreciate its cost-effectiveness compared to other solutions like Shippit and Sellerdash, making it a preferred choice, especially for businesses in Australia. The app is seen as a helpful tool for integrating multiple carriers into their Shopify stores, streamlining the shipping process, and saving money. The exceptional customer service, particularly highlighted by Andrew and Rachael from Joovii, is frequently cited as a major strength, enhancing the overall satisfaction with the app.

Key Strengths

  • Cost-effective alternative to solutions like Shippit and Sellerdash.
  • Seamless integration with multiple carriers, including AusPost and Sendle.
  • Intuitive and easy-to-use interface.
  • Outstanding customer support, notably by Andrew and Rachael, who are responsive and helpful.
  • Ability to compare costs across different carriers for optimal selection.
  • No extra charge for printed labels, unlike some competitors.

Common Concerns

  • Initial setup can be a bit fiddly and time-consuming for some users.
  • Potential learning curve for those accustomed to other platforms like Shippit.

Final Thoughts

"Joovii Multi Carrier Shipping" is well-received by merchants for its affordability, ease of use, and exceptional customer support. While there may be a few initial setup hurdles, the benefits, including cost savings and seamless carrier integration, make it a valuable tool for merchants looking to enhance their shipping operations. The dedication of the support team further ensures any challenges are promptly addressed, making Joovii a trusted partner for Shopify store owners, particularly in the Australian market.

Perfect Supplements Australia

May 06, 2025  on Shopify

So far so good! It is a bit different to what we were used to (Shippit) and a little more fiddly but overall , not too big a deal and the money we are saving is insane! Shippit is so expensive. Would not recommend for smaller businesses. Also, wanted to make a special note and thank you to Rachael who has been helping us during the initial set-up stages, she has been absolutely amazing! Very quick to respond and help with any issues we ere facing, all resolves and in such a timely manner. Love your work Rach! So far, the overall experience with JOOVII has been very positive. I would highly recommend their Multi-carrier service and we look forward to adding International shipping at some stage soon. Tammy, Perfect Supplements Australia :-)

CapyCool

Nov 22, 2024  on Shopify

Absolutely amazing app, every aussie shopify store owner out there could benefit from it. Makes fulfilling orders so easy, and seamlessly integrates with auspost, sendle and a host of other services. Any issues we had, Andrew and the team went above and beyond to get it fixed quickly (even on weekends!). Cannot recommend this app and company enough!

Gaysha Paint & Pattern

Sep 18, 2024  on Shopify

Our little business in North Queensland had been trying to set up courier shipping for our website with a reasonable cost for both our customers and ourselves. We seemed to be going round in circles with Aramex, Sendle and Australia Post. We reached out to Andrew to help us and he instantly knew our issues and gave a great recommendation to install Joovii Multi Carrier Shipping. What a godsend ! It does all the work for you and compares the cost of each carrier for your particular situation. We were not even his customer and he spent extra time to ensure that we set the integration up properly. Save yourself time and just install this app today ! Very Happy, Rose and Michele

Habitat Mat

Jul 02, 2024  on Shopify

While the app itself is great and does exactly what it says and deserves every one of its 5 stars, I would also give Andrew from Joovii 10 stars if I was able. Andrew was quick to reply with every question and readily available to jump on a call and sort out an issue then and there. Truly excellent service.

Shroomie Co.

Feb 28, 2024  on Shopify

Andrew helped me get set up within minutes, and i've had a fantastic experience so far. Super intuitive to use and the price is actually affordable for a start up like mine!!

Actually Seasonings Pty Ltd

Jan 25, 2024  on Shopify

easy to use app, with great support, all questions answered. much cheaper then sellerdash and works just as well. theres no charge for labels printed like on sellerdash which is a bonus. Joovii also works with multiple carriers. Joovii also saves all labels onto their server for around 12 months. unlike sellerdash where if you accidently delete a pdf file they make you re purchase the labels. sellerdash is out and Joovii is in!

Ezy blaze Australia

Dec 17, 2023  on Shopify

Working with Andrew from Joovii with my integration with Shopify would have been pretty frustrating for Andrew as my whole set up was wrong, a simply task that should have taken no more then an hour took us 2.5 hours. But Andrew stood tall through the whole process and walked me through step by step and never gave in until the task was complete! He was helpful and presented himself in the most uplifting and professional manner. Thanks for putting up with me Andrew and getting the job done on my time Schedule

Charlie Winkle

Nov 17, 2023  on Shopify

This app allows me to fetch carrier calculated shipping from multiple carriers like Aus Post and Sendle. Andrew was also super helpful and only too happy to jump on a call and guide me through the process of integrating everything on our store. Highly recommend!

DinoBag

Sep 28, 2023  on Shopify

I have to say working with Andrew and Joovii has been so easy, Andrew was happy to help with all aspects of setting up the integration for the app. I had some additional requests and Andrew was more than happy to assist me. I have found the app to be easy to use and the customer service to be exceptional! Thanks Andrew

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