Motive ‑ Privacy‑Minded Search

Develop by Motive Commerce Search Corp SL

$45-$151

/ Month

30 Days Free Trial

Search that doesn't compromise on features or privacy

Customizable filters

Product analytics

Product promotions

No-code customizations

Privacy-minded search

Total control display

Stock level insights

Synonym handling

About Motive ‑ Privacy‑Minded Search

Launched Mar 20, 2024

Built by Motive Commerce Search Corp SL

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Zotabox: All in One Marketing

(145 Reviews)

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Introduction Video

Description

AI-powered ecommerce search for better discovery. Built with our values of privacy and trust.

Conversational AI for your shop that connects search queries with your catalogue, creating dynamic AI overviews that increase add to carts and conversions. When searches return low/no results, shoppers see helpful AI pivots that reduce bounce. Conversational AI analytics let you ask your shop anything on any device for unique AI-powered insights. With the Motive Playboard, you have total control over how your products are displayed, ordered, filtered and found.

Questions AI brings Gen AI to your search box with AI overviews and AI questions
Conversational AI analytics so you can chat directly with your shop
Business Rules to boost products, set redirections and show promotional banners
Visual customisations, customisable filters, synonyms and more
AI-powered search built with the Empathy AI private and sustainable cloud

Pros

Privacy-minded and compliant with data protection laws
Full control over product display, order, filtering, and discovery
Overlay analytics such as stock levels, add to cart, and clicks on search results
Cost-effective; reported to save over 90% compared to Doofinder
Features like synonyms, boosting, redirections, and promotions for better control
No-code visual customizations for easy interface adjustments
Highly praised customer support and technical assistance

Cons

Limited reviews available to gather diverse user feedback
Potential learning curve for users not familiar with advanced features

Top Helpful Reviews

ASX Iluminando tu camino

Jan 29, 2026 on Shopify

Cualquier empresa que esté valorando usar esta app debería saber que el servicio de atención al cliente es un auténtico caos. Cuando el servicio funciona y no hay incidencias, todo parece correcto; sin embargo, el problema surge en el momento en que dependes de ellos para resolver algo. En nuestro caso, se realizaron cargos incorrectos, con un importe superior al plan contratado. Aunque nos indicaron que lo compensarían en meses posteriores, desde octubre se nos sigue cobrando con normalidad sin que se haya aplicado ninguna compensación por el error de facturación. Además, no muestran un interés real en solucionar el problema. Las respuestas suelen ser genéricas, del tipo “lo sentimos, no podemos ofrecer otra solución”, sin asumir responsabilidad ni proponer alternativas efectivas. La atención es lenta, las respuestas tardan mucho en llegar y el seguimiento de los casos es prácticamente inexistente. En general, la experiencia está siendo muy frustrante y poco profesional, especialmente en la gestión de errores de facturación y en la calidad del soporte al cliente.

ASX Iluminando tu camino

Jan 07, 2026 on Shopify

En un principio, el servicio funciona correctamente; sin embargo, es importante tener en cuenta que realizan cargos incorrectos y, cuando se solicita la devolución, no ofrecen soluciones reales. En nuestro caso, se nos cobró un importe superior al plan contratado y, aunque indicaron que lo compensarían en meses posteriores, desde octubre siguen cobrando con normalidad sin haber aplicado ninguna compensación por el importe facturado por error. Además, no muestran un interés real en resolver el problema, limitándose a ofrecer respuestas genéricas del tipo “lo sentimos, no podemos ofrecer otra solución”, sin asumir responsabilidad ni proponer alternativas efectivas. La atención al cliente es lenta, las respuestas tardan mucho en llegar y el seguimiento es prácticamente inexistente. En general, la experiencia está siendo frustrante y poco profesional, especialmente en lo que respecta a la gestión de errores de facturación y al soporte al cliente.

Carter's Jewel Chest

May 19, 2025 on Shopify

Mike Dawson was incredibly helpful and personable throughout the entire process. He went above and beyond to accommodate our needs—even with the challenges of different time zones. His communication was clear, timely, and thoughtful. It's rare to find someone so professional and easy to work with. We highly recommend Motive just on the basis of customer service. We also love the search bar and the included features, specifically the customizations. Overall a lot cleaner and more shoppable than our previous search. 5/5 stars!

Woodline USA

May 13, 2025 on Shopify

Couldn't ask for an easier app to work with. We had numerous complaints with our old search app and it was not easy to adjust to the quirks of our (sometimes older) customers. Switching to Motive was SO easy. Mike Dawson walked us through in less than 10 minutes and the information that we are getting from the app is actually helping us understand and anticipate the needs of our customers. Did I happen to mention that it is 1/3 the price of our old app? Thanks so much for a great product. Keep up the good work.

GrovTec

Mar 31, 2025 on Shopify

From start to finish Michael and the team at Motive were open and honest about their product and process. They did not waste my time and gave me an opportunity to try their product for an entire month with a free trial. They helped me launch the search app step by step, they had tech support on standby and when we had a roadblock based on my theme, they immediately stepped in and fixed the issue within minutes. I was paying 3 times as much with another search app for the same features. If you are on the fence, let me push you over the edge, Get this app. Real people, actual support and better price.

LABSTORE LONDON

Mar 17, 2025 on Shopify

Easy to use, and very useful especially for shops like us with huge amounts of SKUs. Friendly and open-minded team and always helpful.

Espadas y Más

Sep 29, 2024 on Shopify

Excelente empresa! No hay suficientes estrellas para valorarla correctamente. Llevamos mucho tiempo trabajando con ellos, la atención excelente tanto a nivel técnico como atención al cliente. No te adaptas a la app, la app se adapta a ti! Nos hicieron un estudio, nos aconsejaron, hicimos pruebas y nos quedamos por varios motivos. Eficiencia, facilidad y como no, precio. Abandonamos Doofinder por Motive y nos ahorramos más del 90% de lo que gastábamos con Doofinder. Nuestra felicitación especial a Alba C. una excelente profesional que nos acompaña, nos aclara dudas y organiza excelentemente con todo el equipo de Motive. 5 estrellas también para ti

Motive ‑ Privacy‑Minded Search

About Motive ‑ Privacy‑Minded Search

Built by Motive Commerce Search Corp SL

Zotabox: All in One Marketing

Introduction Video

Description

AI-powered ecommerce search for better discovery. Built with our values of privacy and trust.

Pros

Cons

Top Helpful Reviews

ASX Iluminando tu camino

ASX Iluminando tu camino

Carter's Jewel Chest

Woodline USA

GrovTec

LABSTORE LONDON

Espadas y Más

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