Reviews: Monk Free Gift & Cart Upsell

Customer reviews: Monk Free Gift & Cart Upsell

Reviews (417)

Overall rating

4.9

5

45
4

1
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What Merchants Think

Merchants generally have positive feedback about the "Monk Free Gift & Cart Upsell" app, praising its functionality and the effectiveness of the support team. Many users highlight that the app has significantly aided their business growth and appreciate its ease of use and seamless integration into their existing systems.

Key Strengths

Exceptional customer support, with quick and helpful responses from the support team.
Ease of implementation and user-friendly interface that blends well with existing code.
Effective in increasing average order value (AOV) through targeted product recommendations.
Customizable features with a variety of discount and sale options available.
Support for setting up campaigns such as gifts with purchase, enhancing promotional strategies.

Common Concerns

Occasional slow loading times on the page, impacting user experience.
Lack of some discount functionalities preferred by users, such as dollar discounts instead of percentage-based ones.
Initial setup can be tricky for some users, requiring assistance from the support team.

Final Thoughts

The "Monk Free Gift & Cart Upsell" app is well-received by merchants for its versatility, robust support, and effectiveness in boosting sales through targeted upsells and cross-sells. Despite minor concerns such as page load times and configuration nuances, the app remains a valuable tool for Shopify merchants aiming to enhance their sales strategies and improve customer engagement.

L8Hasselblad

Jul 01, 2024 on Shopify

VMI Sports

Jun 24, 2024 on Shopify

Loop Lasso

Jun 23, 2024 on Shopify

PacificHealth Labs

Jun 20, 2024 on Shopify

Ravish and Jay were great and the app had what I needed!

Green Envee Pro

Jun 20, 2024 on Shopify

The Monk team has been very helpful in setting up our free gift incentives. We were able to hop on a quick Google Meet where they showed us how to get what we wanted accomplished and troubleshoot. Thank you Jay and Farheed for your support!

Cellcosmet International

Jun 19, 2024 on Shopify

Support team is very helpful and reactive

Rhinox Active

Jun 16, 2024 on Shopify

good customer service :)

MY HEALTHY FOOD

Jun 09, 2024 on Shopify

Amazing app and fast and easy support if something is not working. 10/10 would recommend!

RevitalTrax España

Jun 06, 2024 on Shopify

good app

Browne Trading Company

Jun 04, 2024 on Shopify

Their support and functions are wonderful

Anna Sui

Jun 04, 2024 on Shopify

Glow Queens

May 13, 2024 on Shopify

So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.

Bio-First

May 08, 2024 on Shopify

We're enjoying using it. Definitely helping us increase AOV. Support is fast, very responsive and helpful. Only thing is that it can sometimes be a bit slow to load for our site visitors.

RevitalTrax Development

Apr 24, 2024 on Shopify

Very fast and friendly support. Best feature of this app so far. And there are a ton of discount / sale options to choose from, making this a very versatile app!

IRON MEALS

Apr 18, 2024 on Shopify

Superbe app, support très réactif et sympa, au top

SirenChery

Apr 17, 2024 on Shopify

I really like the app it is easy to use whenever you need help the support is ready

Govindjee Store

Apr 11, 2024 on Shopify

Very Good App

Lilly and Lolly

Apr 10, 2024 on Shopify

It appears to be working well. Easy set up and support is great too!

PENDI

Apr 02, 2024 on Shopify

The customer service was really quick to solve my technical issues. I still have to test all the app features but it's already looking promising!

Unspun

Mar 21, 2024 on Shopify

I wanted something subtle that did not interfere with the UX too much. Monk did the Job and support has been excellent. Patient, polite and helpful