Reviews: Monk Free Gift & Cart Upsell

Customer reviews: Monk Free Gift & Cart Upsell

Reviews (417)

Overall rating

4.9

5

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What Merchants Think

Merchants generally have positive feedback about the "Monk Free Gift & Cart Upsell" app, praising its functionality and the effectiveness of the support team. Many users highlight that the app has significantly aided their business growth and appreciate its ease of use and seamless integration into their existing systems.

Key Strengths

Exceptional customer support, with quick and helpful responses from the support team.
Ease of implementation and user-friendly interface that blends well with existing code.
Effective in increasing average order value (AOV) through targeted product recommendations.
Customizable features with a variety of discount and sale options available.
Support for setting up campaigns such as gifts with purchase, enhancing promotional strategies.

Common Concerns

Occasional slow loading times on the page, impacting user experience.
Lack of some discount functionalities preferred by users, such as dollar discounts instead of percentage-based ones.
Initial setup can be tricky for some users, requiring assistance from the support team.

Final Thoughts

The "Monk Free Gift & Cart Upsell" app is well-received by merchants for its versatility, robust support, and effectiveness in boosting sales through targeted upsells and cross-sells. Despite minor concerns such as page load times and configuration nuances, the app remains a valuable tool for Shopify merchants aiming to enhance their sales strategies and improve customer engagement.

Adler Tools Dealer Shop USA/CA

Aug 13, 2024 on Shopify

Great app! Does everything we want it to do and support via live chat is really fast and helpful. Monk has helped us enormously in growing our business.

Ello

Aug 12, 2024 on Shopify

This is a great app functionally. Super easy to implement and blends well with your code. The support team is amazing. However, they could also implement dollar discounts instead of %.

Sun Chlorella | Wholefood Supplements

Aug 12, 2024 on Shopify

A very great app for offering Free Gifts in Shopify store!

So Classy

Aug 11, 2024 on Shopify

Very reactive and helpful live support. I recommend it!

EarthChimp

Aug 08, 2024 on Shopify

So far we have not encountered any issues. The application has been running smoothly with no problem with integration and the team has been very accommodating with all our inquiries a plus for stellar customer service! Something that you need to consider.

Blue Star Wholesale Distributors | Miami | Orlando

Aug 07, 2024 on Shopify

Excellent

Shortcutx

Aug 07, 2024 on Shopify

easy enough to use, and customer service is great and effecient!

Glov Beauty

Aug 06, 2024 on Shopify

Great app, very useful from anything else I tried to look for. Thank you

Eir Women

Aug 04, 2024 on Shopify

So helpful. I had a tricky set up and I was assisted beautifully. Would definitely recommend! Faheed spent a good hour on chat with me.

Root to Tip

Aug 03, 2024 on Shopify

Monk allows you to create targeted product recommendations based on what's already in a customer's cart. This ensures the suggestions are relevant and more likely to pique their interest, potentially leading to additional purchases.

CustomGLD

Jul 31, 2024 on Shopify

owner personally going the extra mile! App has been useful for me, and completing my intended tasks wonderfully.

POSCO FAMILIA

Jul 29, 2024 on Shopify

Super helpfull team!

StansOut Beauty Company

Jul 23, 2024 on Shopify

Great experience. Very supportive team. Yogita You're the best. Thank you for your quick response.

ActionTitan13

Jul 22, 2024 on Shopify

The support team is super helpful and their reply time is so fast

Chip & Pepper

Jul 21, 2024 on Shopify

This app works incredible and is very easy to use. Great support.

L U D E

Jul 17, 2024 on Shopify

Jawda Islamic Store

Jul 16, 2024 on Shopify

The team at Monk are BRILLIANT! They're very quick to help and are able to offer timely support. The app does exactly what we need it to, and has plenty of customisation available. We're super happy! Thank you!

ThetaPods

Jul 15, 2024 on Shopify

Best customer service! The app is perfect and simple. Recomand it!

Aurralift

Jul 14, 2024 on Shopify

Magnetic Mobility

Jul 04, 2024 on Shopify

Any time i have a issue with a cross promotion they are super quick to help, Jay even got me to screen share so he could sort an issue out quickly for me. 100% happy with the service. The Cross-sell and cart progress bar have been a game changer for us