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Customer reviews: Moast: Shoppable Video & UGC

Develop by Moast

Reviews (72)

Overall rating
5

What Merchants Think

Overall, merchants are extremely satisfied with "Moast: Shoppable Video & UGC". The app has been described as a game-changer, enhancing their e-commerce strategies by connecting potential buyers with real customers, thereby creating authentic user-generated content (UGC). Merchants find the app intuitive and easy to use, with excellent customer support. Many have highlighted the significant positive impact it has had on conversion rates and customer engagement.

Key Strengths

  • Easy to use and intuitive setup
  • Excellent customer support team with proactive and attentive service
  • Seamless integration and transition across platforms like Shopify
  • Effective at collecting and showcasing user-generated content
  • Helps increase social proof and credibility
  • Unique features like interactive maps and scrolling widget banners
  • Facilitates direct interactions between potential and existing customers

Common Concerns

  • None explicitly noted in the provided reviews

Final Thoughts

"Moast: Shoppable Video & UGC" has received overwhelmingly positive feedback from merchants for its capability to boost social proof and improve customer engagement. The app is recognized for its user-friendly interface, robust support, and effective features that enhance the shopping experience and increase sales conversions. It is a highly recommended tool for e-commerce businesses looking to leverage UGC to grow their brand.

Cyclowax

Jun 23, 2025  on Shopify

Love the app, love the service even more. The founder of Moast himself implemented his tool onto our website and showed me this way how we could benefit from its benefits. Thanks again!

Don Colchon

Jun 17, 2025  on Shopify

We've had a great experience using this app so far. The setup was smooth, the widget integrates nicely with our site, and the team has been super helpful and responsive. Highly recommended!

Snug & Smart

Jun 10, 2025  on Shopify

Want to make your website more dynamic? Then Moast is the perfect app for your webshop. Integration is super easy, it's very user-friendly, and the result looks highly professional. Even the free basic version already offers plenty of features!

CherryPick Lab

Jun 03, 2025  on Shopify

It's a great app, probably the best out there if you want to showcase UGC. I even tried another one from the Section Store, and that didn’t work. What I really love about this one is that you can scroll down through the content which is super intuitive + you can shop there directly. Highly recommend!

AMORRRE

May 27, 2025  on Shopify

What a great app! It made a huge difference for our brand by showcasing UGC in a way that feels natural and familiar to our customers -- scrolling and shopping through the app’s feed. Really cool idea, and it looks great with our theme. Lots of useful customizations, and the customer service is excellent. Highly recommend, 10/10!

Alea Protection

May 27, 2025  on Shopify

Moast made it incredibly easy to add shoppable UGC videos to our site. We were up and running in minutes, importing content from TikTok and Instagram with just a click. The carousels look great, load fast, and the built-in analytics help us track real impact on sales. Highly recommend for any brand looking to boost engagement and conversions. Amazing app from an amazing team! Kudos

OllaBella

May 23, 2025  on Shopify

Working with Mark has been an absolute dream! From the moment we connected, he was hands-on, incredibly knowledgeable, and ready to help. He jumped in immediately to assist with setup and made sure everything was working flawlessly. The new ‘showcase’ feature he implemented doesn’t just function beautifully—it elevates the entire look and feel of the website. It adds an extra layer of polish and professionalism that makes a huge difference in how our content is presented. I couldn’t be happier with both the support and the final result. Mark truly went above and beyond. If you’re thinking about working with this team or using this app—DO IT. You’ll be in excellent hands!

Wohlford & Co.

May 23, 2025  on Shopify

We've been using Moast on our homepage, and the carousel has been an awesome addition. The app is a smooth way to showcase content from our socials—it grabs attention and looks great. Mark has been fantastic—super hands-on and responsive with setup and troubleshooting. We haven’t connected the carousel content to products yet, but we’re already seeing a promising number of views. Definitely a great app if you want to seamlessly integrate your socials with your store.

Habitual

May 20, 2025  on Shopify

We needed a replacement for "GhostRetail Shoppable Video & UGC" after it was acquired—and after testing the top three alternatives, Moast was the clear standout. The team behind it is fantastic. They're responsive, accommodating, and agile. You work directly with the founders, and it’s obvious they’re building something with long-term vision and care. If you’re weighing other options, give Moast a shot.

DriveForce

May 20, 2025  on Shopify

As someone who runs an e-commerce business at the same time as being the least tech-savvy person on the planet, I am constantly having to battle for hours what others cruise through when it comes to managing/updating their online store. Not just that, but shopify apps in general terrify me because of how most of them are unintuitive and cumbersome, even if they end up being necessary for me. Then there's Moast...These guys reached out to me 5 times before I even saw the email. They said their app would pull content from my social media account and place it onto my website (anywhere on my website...) with about as much friction as simply downloading their app.... I was skeptical. Very skeptical. I've been lied to so many times... But I liked the idea enough to ask for a demo...30 minutes after seeing the demo, I'd downloaded the app and fitted my homepage with content from my IG account that I've wanted to showcase on our website for almost 2 years. Big shoutout to Mark Yeramian, the CEO of Moast - who personally walked me through the setup. I can't recommend this app enough. It's perhaps the most intuitive and easy-to-use shopify app I've ever dealt with, and the design is frictionless with website design (in other words, it slots in and just blends into your store's design). Easy 5 stars. -Zach Williams, DriveForce-

KYUNU

May 13, 2025  on Shopify

Amazing customer service! The founder helped me get the app set up, found the videos I wanted, and also got it loaded onto my site in the position I wanted. Unlike the other app I was using before, there are no view limits. It also looks like there are customizations I can make right in the app though I haven't explored them yet. I like the design - it looks clean and fits in with my site well. I like that the videos play automatically, so it makes the page more engaging from the get go. I can imagine having a whole bunch of these videos with UGC, providing social proof to elevate my products and shopping experience. Thanks Mark!

Good Fortune Puzzle Co

May 07, 2025  on Shopify

If you have solid video content on your social platforms, this is a must have app. We didn't realize what a differentiator it would be until we tried it out. Highly recommend.

Vivie Intimates

May 01, 2025  on Shopify

So easy to use! Customer service is amazing. And this app option is WAY cheaper than any of the alternatives out there.

Parasol Co

Apr 30, 2025  on Shopify

Moast hit all the checkboxes for our requirements. Very simple to setup and get up and running. We quickly setup the Moast on free tier to see how it would look on our site and then changing to pro was a no brainer.

Levelle Nutrition

Apr 29, 2025  on Shopify

Very clean and easy integration into Shopify. Appreciate that it can pull from both Instagram and Tiktok, as well as uploaded videos. The company has been really responsive to questions and feedback, which makes me feel comfortable installing the app because I know it will continue to get even better. Love that you can also add the uploaded media to products either as a carousel on the page (via the app block) or directly into the product media. Big fan so far.

Wholesale-CanadaSportswear

Apr 26, 2025  on Shopify

Moast has elevated how we at Canada Sportswear connect with our customers. The setup was fast and effortless, and the Moast team impressed us with their quick, thoughtful support. These are responsive owners who genuinely care about their users, and it shows. In a world where social media is deeply woven into everyday life, Moast isn’t just helpful — it’s essential. It lets customers shop seamlessly without disrupting their experience, making the transition from inspiration to purchase feel natural. This app was clearly built with a deep understanding of modern e-commerce needs. We highly recommend Moast to any brand serious about growth and staying relevant.

Style

Apr 23, 2025  on Shopify

Very good app easy to setup and gain social proof and trust to convert easily our visitors into customers.

Omber

Apr 16, 2025  on Shopify

amazing app, super easy way to add videos (UGC & others) into your website. definitely a must-have for brands

KNKG

Apr 14, 2025  on Shopify

Great app and awesome customer support! The team were really helpful and provided me with custom CSS coding so I could edit the stories widget to exactly how I wanted it to dispay

Slimcase Philippines

Apr 11, 2025  on Shopify

I've researched many UGC apps, and this is the best one I've found. It's easy to use, and Moast even lets you remove their logo on the free plan.

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