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Customer reviews: Moast Shoppable Videos & UGC

Develop by Moast

Reviews (100)

Overall rating
5

What Merchants Think

Overall, merchants are extremely satisfied with "Moast: Shoppable Video & UGC". The app has been described as a game-changer, enhancing their e-commerce strategies by connecting potential buyers with real customers, thereby creating authentic user-generated content (UGC). Merchants find the app intuitive and easy to use, with excellent customer support. Many have highlighted the significant positive impact it has had on conversion rates and customer engagement.

Key Strengths

  • Easy to use and intuitive setup
  • Excellent customer support team with proactive and attentive service
  • Seamless integration and transition across platforms like Shopify
  • Effective at collecting and showcasing user-generated content
  • Helps increase social proof and credibility
  • Unique features like interactive maps and scrolling widget banners
  • Facilitates direct interactions between potential and existing customers

Common Concerns

  • None explicitly noted in the provided reviews

Final Thoughts

"Moast: Shoppable Video & UGC" has received overwhelmingly positive feedback from merchants for its capability to boost social proof and improve customer engagement. The app is recognized for its user-friendly interface, robust support, and effective features that enhance the shopping experience and increase sales conversions. It is a highly recommended tool for e-commerce businesses looking to leverage UGC to grow their brand.

Umberto Giannini US

Aug 29, 2025  on Shopify

Really impressed with Moast. Amazing customer service from Mark. Created a demo of our store for the initial meeting, walked through the app and ease of use. Mark also helped with onboarding us to the platform. So far a really simple to use yet impactful app, great customer care, variety of widgets, highly competitive pricing. Would recommend Moast.

Mtl Flower Co.

Aug 25, 2025  on Shopify

Mark and his team were super helpful during the onboarding process. We love having Moast installed on our website and are already seeing people spending additional time viewing our videos and products. Many thanks again Mark!

THEBLACKWARDROBE.COM

Aug 21, 2025  on Shopify

Very easy to use and customer-service is brilliant. I hope they'll develop more features for their UGC galleries such as the ability to have several items tagged in one photo but the option to have just one product linked or manually select how many urls to have linked. Also, being able to link shopify-tags to their tags would be brilliant when creating "collection" galleries....and also being able to manually select media order in their automated galleries (it can only be done in product galleries, from what I understand).

52Kards

Aug 21, 2025  on Shopify

Awesome app. Makes our site more fun and interactive and does a great job of showcasing our products! Steve has been super helpful with our support requests :)

SUNGHUE CHILLI SAUCE

Aug 15, 2025  on Shopify

Great product. Really boosts customer experience on website. Service and trouble shooting also fantastic. Highly recommend this app!

Junipurr Jewelry

Aug 14, 2025  on Shopify

Great app. Easy to use. Fantastic customer support! It instantly makes your store more content-rich.

Rugby Bricks

Aug 13, 2025  on Shopify

Moast is an incredibly useful tool that makes it easy to connect with real customers and get authentic product insights. The interface is clean, intuitive, and the experience feels seamless from start to finish. It’s a game-changer for building trust and confidence in buying decisions.

Kiddale123

Aug 08, 2025  on Shopify

Steve is the best support person in the world and Moast is an excellent tool for showing videos on site . Go for it

Cozy Indigo Coffee

Aug 08, 2025  on Shopify

Excellent app for adding shoppable UGC videos from Instagram, TikTok, or directly from your computer! The support team is incredibly responsive and friendly. Thanks for creating such a great app :) We look forward to continuing our partnership!

Wren + Glory

Aug 06, 2025  on Shopify

Love this app!! Super simple to set up + platform is smooth & user friendly. Site looks amazing with the videos. Shoppers love to see this content on the site while shopping - adds legitimacy & social proof to the customer journey without abandoning the shopping process. Highly recommended!

Kaia Naturals

Aug 06, 2025  on Shopify

Mark was a pleasure to work with, offering to help set us up with Moast. The app itself is extremely easy to use and navigate. We really appreciated his transparency and openness about future updates and gathering feedback from users to add more features to Moast. Amazing app overall!

TMR Customs

Aug 06, 2025  on Shopify

UNBELIEVABLE customer support! I had some issues on my end with setup (caused by an older theme) and Mark dove right in and solved all my problems. The quality of the App speaks for itself, when a company goes above and beyond in the customer service department, that's the mark of true success IMO! Moast, keep up the good work, I can't say enough positive things about my experience!

MontiiCo

Aug 05, 2025  on Shopify

We’ve had a great experience with Moast! Not only is their pricing incredibly competitive, but their customer service has been fast, responsive, and genuinely helpful. Highly recommend!

dip

Jul 29, 2025  on Shopify

This might be the fastest app we have ever installed on our page after seeing it. The customer service is great and the function / backend of the program is really easy to use. I'd like to keep this app a secret but I think it's going to grow like crazy once more people know about it!

Hydrology

Jul 28, 2025  on Shopify

Great app and support, way more affordable than the competitor for the same level of experience and expertise. I highly recommend using it for onsite social proof and stories, great on all aspects !

House of Atri

Jul 25, 2025  on Shopify

Great App! Super Clean UI and very well-priced. Used 3 other popular options, But Moast is surely the best out there! Big shout out to Mark, for his amazing support throughout the setup process!

EBC - One Percent at a Time

Jul 22, 2025  on Shopify

Such an amazing app - It allows us to give an in depth look into our product features that are technical and has helped dramatically with increasing the overall conversion rate. I would recommend Moast to any brand that is doing content as this adds an additional distribution channel to repurpose and maximize the investment on content.

NALAMOVES

Jul 18, 2025  on Shopify

It's great to be able to customize the widgets directly in the Shopify Admin Dashboard! The App features are enough to have a professional looking front page shoppable video widget as well as a widget on the product pages.

Par x Design

Jul 16, 2025  on Shopify

Finally, an app that is fair priced and simple to use showcasing our UGC content on site. The shoppable video is super clean, easy and quick to set up. Moast has built an amazing product that is driving tremendous value!

Go Colors India

Jul 11, 2025  on Shopify

Moast has been a game-changer for our Home page. Adding shoppable videos was quick and straightforward. Let customers shop directly without extra clicks. The support team is responsive and genuinely helpful whenever we have questions. If you’re looking to add shoppable videos to your store, Moast is an excellent, hassle-free solution.

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