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Customer reviews: Minta Social Videos Auto Post

Reviews (1,002)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Pawzor

Jul 11, 2024  on Shopify

zugoostore

Jul 11, 2024  on Shopify

Durch die KI kann man viel schneller Videos Posten und man hat mehr Zeit für sein Geschäft.

Monika's Cottage

Jul 11, 2024  on Shopify

clear image projection and great concept for the product

Kish Skin Therapy

Jul 09, 2024  on Shopify

Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!

Scentopia

Jul 06, 2024  on Shopify

For Scentopia is a really helpful app.

royaltydiscount

Jul 06, 2024  on Shopify

Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.

Preciousa Jules Fashion Jewelry

Jul 06, 2024  on Shopify

Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.

Christion Oli LLC

Jul 05, 2024  on Shopify

Luxurious deluxe

Jul 05, 2024  on Shopify

It’s very easy to used, I love it

BillyStore

Jul 02, 2024  on Shopify

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Preciousa Jules Fashion Jewelry

Jul 02, 2024  on Shopify

I was scammed i never approved any charges and now my account is overdrawn you cant get a hold of anyone they claim to provide 24/7 support and thats a lie i need to feed my baby and get gas for workm and cant because they took all my ,money and i cant find anyone to help with a refund I am a sigle mom and just want my money back this is not ok we have lives and i need someone to help me, i never confiRMED ANY CHARGES AND I NEVER EVEN RECEIVED ANY CONFIMATION FOR ANYTHING I JUST WANT MY MONEY BACK Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.

Vantrinó Cosmetics

Jun 24, 2024  on Shopify

This is actually amazing like damn it makes things so much quicker and takes so much off your work load.

Dream Big Work

Jun 20, 2024  on Shopify

This app is very easy to use and as well easy to connect to your store.

Art Love Decor

Jun 20, 2024  on Shopify

An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!

AI Fashion Mart

Jun 19, 2024  on Shopify

Awesome app and support. Support was very quick to help me resolve the issue I was having within few minutes via chat. Thank you Saumya!

Graceful Glamour Site

Jun 19, 2024  on Shopify

Simply Awesome!!!! I just love the beauty of technology and what you all are doing. Videos are definitely getting attention.

IN DISCOUNT

Jun 18, 2024  on Shopify

tres bon service client tres bonne application.

CB_Life Made Easy

Jun 17, 2024  on Shopify

Feefee Fabulous Fashion Boutique

Jun 17, 2024  on Shopify

Fabulous Flames Sunset Scents Candles

Jun 16, 2024  on Shopify

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