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Customer reviews: Minta Social Videos Auto Post

Reviews (1,002)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Nette's Healthy Roots Products

Sep 25, 2024  on Shopify

im still learning. so far So good

Vogue Vista Couture

Sep 21, 2024  on Shopify

I have to do a lot of tweaking. I wish every ad would include the link to the product.

Imaginaydigital

Sep 20, 2024  on Shopify

Creates heaps of social media marketing easy to post to youour social accounts, little bit difficult to connect accounts to begin

Zen Boutique

Sep 14, 2024  on Shopify

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported. I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account. I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Kmaritime

Sep 13, 2024  on Shopify

i recommend minta to anyone in the dropshipping business

Vogue Vista Couture

Sep 13, 2024  on Shopify

I am new so far. I am excited to see if it will benefit my business.

Jodi Mart

Sep 10, 2024  on Shopify

Thank you Shafta for your amazing service, you were very helpful and patient

Noreen M H

Sep 10, 2024  on Shopify

Easy to use

Little Honnies

Sep 09, 2024  on Shopify

excellent

Intimate Treasures

Sep 05, 2024  on Shopify

So far so good. I've learned a little bit working with Minta and would love to see how far I can take this.

PDs Bling Shop LLC

Sep 05, 2024  on Shopify

Love it

Johnny Tirak

Sep 03, 2024  on Shopify

Hele fijne app post elke dag goeie reviews. En kost niet veel geld voor het werk dat het doet

VOGUE VAULT GIFTS

Aug 31, 2024  on Shopify

Saumya was great! She helped me with my problem, again! I wouldn't have been able to do it without her!

Nimitry

Aug 30, 2024  on Shopify

This app is very good

Blossom Boutique

Aug 29, 2024  on Shopify

So helpful on creating videos. I feel this platform will be very beneficial for my online store.

SEXY TWIST

Aug 28, 2024  on Shopify

very resourceful

Ethereal Beauty LLC

Aug 27, 2024  on Shopify

Was friendly and help me with everything I needed!

Cherished Child Co

Aug 27, 2024  on Shopify

Update Avraham, Customer Success Director reached out to me to offer resolution to give me two months trial and refund me my money back. Hopefully, everything goes well time around.

rosedigistudio.online

Aug 25, 2024  on Shopify

Quick respond to some queries I had.

Royal Store

Aug 24, 2024  on Shopify

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