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Customer reviews: Minta Social Videos Auto Post

Reviews (1,021)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Tom and Gerri's Pet World

Oct 26, 2024  on Shopify

This guy answered my question quickly and no beating around the bush

beyond beauty

Oct 25, 2024  on Shopify

xoxo time saver"XOXO, Time Saver!""XOXO, Time Saver!"

AzTian Mkt

Oct 23, 2024  on Shopify

Notch Buy

Oct 23, 2024  on Shopify

SueLou's Boutique

Oct 22, 2024  on Shopify

So easy

Eco and More Pet Store

Oct 18, 2024  on Shopify

I just started, but so far, so good.

DeborahGrace

Oct 15, 2024  on Shopify

Fancy Fur

Oct 15, 2024  on Shopify

Very helpful and fast assistance!

Helpful product shop

Oct 09, 2024  on Shopify

This app is Great. It's Fast and Easy. Great Quality

Dog Duke

Oct 04, 2024  on Shopify

Solved my issue with in a minute.

Red Flag & FAB

Sep 29, 2024  on Shopify

this makes everything realy easy to migrate

benecosi.de

Sep 26, 2024  on Shopify

Ich möcht die App keinem Mitbewerber empfehlen

Lara & Lucas StORe

Sep 26, 2024  on Shopify

Has it all shop

Sep 25, 2024  on Shopify

Awesome app! A great experience!

Nette's Healthy Roots Products

Sep 25, 2024  on Shopify

im still learning. so far So good

Vogue Vista Couture

Sep 21, 2024  on Shopify

I have to do a lot of tweaking. I wish every ad would include the link to the product.

Imaginaydigital

Sep 20, 2024  on Shopify

Creates heaps of social media marketing easy to post to youour social accounts, little bit difficult to connect accounts to begin

Zen Boutique

Sep 14, 2024  on Shopify

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported. I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account. I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Kmaritime

Sep 13, 2024  on Shopify

i recommend minta to anyone in the dropshipping business

Vogue Vista Couture

Sep 13, 2024  on Shopify

I am new so far. I am excited to see if it will benefit my business.

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