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Customer reviews: SLOT Appointment Booking App

Reviews (161)

Overall rating
4.8

What Merchants Think

The "SLOT Appointment Booking App" receives generally positive feedback from merchants, with many expressing satisfaction with the app’s functionality and the exceptional customer service. While some faced minor technical issues initially, they were quickly resolved, and merchants appreciated the quick response and adaptability of the support team to their specific needs.

Key Strengths

  • Excellent and responsive customer support
  • User-friendly interface
  • Customization to fit specific business needs
  • Quick resolution of technical issues
  • Effectiveness in scheduling appointments as promised

Common Concerns

  • Initial setup challenges related to time zones
  • Occasional technical issues that needed support intervention

Final Thoughts

Overall, the "SLOT Appointment Booking App" is highly regarded by merchants for its ease of use, effective appointment scheduling, and exceptional customer support. Despite minor initial challenges, the app's ability to meet specific needs and adapt to different business models makes it a valuable tool for online stores. Its rapid issue resolution and supportive team enhance its appeal, resulting in a positive reception from users.

Raw & Paw Co

Sep 18, 2024  on Shopify

Despite an initial time zone challenge, Ihar provided excellent support in resolving our issue. We truly appreciate the assistance and are very satisfied with the product so far.

ARI

Sep 16, 2024  on Shopify

Maryna and her team were super helpful in creating a scheduler that works with my online store, highly recommend!!

napieknewlosy.pl

Sep 12, 2024  on Shopify

We are pleased with the set up so far and the support is very helpful and quick to respond. I had a pleasure talking with Marina and I was very pleased with our chat

Perfumer H

Jul 16, 2024  on Shopify

In general the app is very good. We had a technical issue on the app-side initially but the team worked to get this sorted and considering the low cost of the app, they worked very quickly! We're launching our service shortly and so will see how it goes, but so far so good.

Northaven Pastures

May 16, 2024  on Shopify

Excellent support- worked hard to solve a complex issue and ensure the app could be adapted to our store's specific needs.

Eliise Maar Jewellery

May 15, 2024  on Shopify

Love this app. Have tried a few however this seems to fit our needs best with a very customized Shopify theme. The app support team very helful in helping to customize to your business needs as well. Highly recommend.

Patina Collective

Apr 09, 2024  on Shopify

The customer service is above and beyond and really sold me on this App! Any questions the team is there to help immediately! Made setting up this app in our store so simple and helped fine-tune it for my needs. Thanks guys!!! Appointments are booking up and my customers are happy!

King Jewelers

Mar 27, 2024  on Shopify

Great customer service, i was struggling to achieve something, Maryana helped me out , she was connected throughout the process ..

Wholistic Body Odyssey

Jan 12, 2024  on Shopify

The customer service is excellent. I looked at several appointment apps and this one is user friendly. I highly recommend this app!

Whattaboard

Dec 11, 2023  on Shopify

A customer let me know that they didn't see my scheduler on my website. I reached out to support and within minutes the issue was resolved. Seems like it was just disabled and the rep quickly enabled and got it back up and running. Great service rep and quick resolution. Thank you!!

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