Since June 19, 2026, stores selling to EU customers must provide an online withdrawal option where required by law. This app adds a clearly labeled withdrawal form to your order status page and a storefront page. Customers pick the items, can add a reason, and confirm in two steps. They get a confirmation email immediately. Each request appears in your admin with the items, the reason, and your refund deadline. You can then hold fulfillment, create a return, refund, or cancel the order.
Since June 19, 2026, stores selling to EU customers must provide an online withdrawal option where required by law. This app adds a clearly labeled withdrawal form to your order status page and a storefront page. Customers pick the items, can add a reason, and confirm in two steps. They get a confirmation email immediately. Each request appears in your admin with the items, the reason, and your refund deadline. You can then hold fulfillment, create a return, refund, or cancel the order.
more
-
Withdrawal form on your order status page and on any storefront page
-
2-step submit and confirm flow with an automatic confirmation email
-
Withdrawal period starts at delivery, with a refund deadline on each request
-
Hold fulfillment, create returns, refund, or cancel orders from each request
-
Form and emails in 11 languages, with wording you can edit in each one