What Merchants Think

The "MPC Unit Pricing Calculator" app receives mixed feedback from merchants. Many users appreciate the app's ability to handle custom solutions and its responsive support team, expressing satisfaction with its impact on their businesses. However, some users express dissatisfaction due to regional unit measurement limitations and issues with the app's functionality and billing.

Key Strengths

• Exceptional and responsive customer support, often customizing solutions to fit individual needs.
• Facilitates easier selling processes on websites, saving merchants considerable time.
• Provides good customization options, making it adaptable to unique business needs, especially in niche sectors.
• Handles a range of measurements, including specific lengths, which is praised as unique within the Shopify environment.

Common Concerns

• Lacks support for some common regional units, such as square feet, limiting its utility in certain markets.
• Billing issues reported, with users charged post-uninstallation and having difficulty obtaining refunds.
• Support hours are not universally accommodating, posing challenges for users outside the specified time zones.
• Initial setup can be error-prone, requiring additional support or user adjustments to function correctly.

Final Thoughts

Overall, the "MPC Unit Pricing Calculator" app is well-regarded for its strong support team and ability to tailor solutions to fit diverse business needs. Despite some limitations in unit support and billing concerns, the app is valued for enhancing operational efficiency and adaptability, making it a preferred choice for certain merchants, especially those requiring specialized measurements or custom calculations.