The "MPC Unit Pricing Calculator" app receives mixed feedback from merchants. Many users appreciate the app's ability to handle custom solutions and its responsive support team, expressing satisfaction with its impact on their businesses. However, some users express dissatisfaction due to regional unit measurement limitations and issues with the app's functionality and billing.
Key Strengths
Exceptional and responsive customer support, often customizing solutions to fit individual needs.
Facilitates easier selling processes on websites, saving merchants considerable time.
Provides good customization options, making it adaptable to unique business needs, especially in niche sectors.
Handles a range of measurements, including specific lengths, which is praised as unique within the Shopify environment.
Common Concerns
Lacks support for some common regional units, such as square feet, limiting its utility in certain markets.
Billing issues reported, with users charged post-uninstallation and having difficulty obtaining refunds.
Support hours are not universally accommodating, posing challenges for users outside the specified time zones.
Initial setup can be error-prone, requiring additional support or user adjustments to function correctly.
Final Thoughts
Overall, the "MPC Unit Pricing Calculator" app is well-regarded for its strong support team and ability to tailor solutions to fit diverse business needs. Despite some limitations in unit support and billing concerns, the app is valued for enhancing operational efficiency and adaptability, making it a preferred choice for certain merchants, especially those requiring specialized measurements or custom calculations.
WD Walls
Dec 10, 2024
on
Shopify
This app does not support basic measures like square feet. It only supports square meters and other units. WHat happened to your support for America??
I would not recommend this app.
Atelier Florentine
Oct 27, 2024
on
Shopify
The app is ok! Sometimes it has its errors, however, they help you and fix it when this happens. Very nice!
Floor To Door
Oct 10, 2024
on
Shopify
Ben brilliant fixed the work that need doing in very quick time as well and it’s a lot easier to have on the website save a lot of time doing it manually
CraftivaArt
Aug 14, 2024
on
Shopify
The support team exceeded our expectations by swiftly tailoring a solution that perfectly aligned with our requirements. Their responsiveness and clear communication throughout the process were truly impressive.
CraftivaArt
Aug 07, 2024
on
Shopify
The support team was fantastic. They efficiently created a custom solution that perfectly met our needs. Impressed by their responsiveness and clear communication throughout the process
CraftivaArt
Jul 31, 2024
on
Shopify
I encountered significant issues with the app despite following all provided instructions. Customer support was unhelpful, requesting sensitive information like my shop password, which seems to violate Shopify's security protocols. Additionally, their support hours appear to be limited to Pakistan time zone, making it difficult for users in other regions to get timely assistance.
My Store
Apr 26, 2024
on
Shopify
Fantastic support - helped create a custom solution quickly, effectively and with great communication. Many thanks
My Store
Apr 18, 2024
on
Shopify
EDIT: Received a refund with thanks. Uninstalled yet still got charged? Can I pleas have a refund? I uninstalled because it doesn't do what I need it to yet still got charged after. I can't find where to contact you. Thanks.
My Store
Apr 15, 2024
on
Shopify
Uninstalled yet still got charged? Can I pleas have a refund? I uninstalled because it doesn't do what I need it to yet still got charged after. I can't find where to contact you. Thanks.
Floor2grass
Apr 08, 2024
on
Shopify
The support team are absolutely fantastic, went above what was required to help implement their product and demonstrate it working as well as helping make some tweaks to make it even better. Highly recommend.
Plumbing Market
Mar 22, 2024
on
Shopify
Highly recommend, the team is very easy to work with and very helpful, made selling products on my website much easier
Teppemannen
Mar 04, 2024
on
Shopify
I have been considering and testing this app for a long time, but have been unsure if it was going to work the way I need it to. I choose to give this app 5 stars after 4 months of operation. It has a fairly basic setup. App looks a bit simple, but it has good customization options. You have to pay for this, but I think it's fair. I had 5 calculators specially designed which are absolutely essential for me, who runs a carpet shop with a main focus on tailor-made carpets. Shoaib who helped me, adjusted the layout so it was identical to the rest of the store. There were adjustment problems at the start, but I probably have to take the blame for this. Stability is number 1, which is why I give 5 stars. I've tested the few apps available, but this was the only one that could be adapted to my needs. Thanks for all the help Shoaib!
GÜRTLER.shop
Mar 04, 2024
on
Shopify
The only app (!) in the Shopify universe that can do lengths! And - great support too.
An absolute recommendation. Not only can the app handle lengths without any problem, the support is absolutely great. If something needs to be adjusted, support will do it very quickly.
An absolute PLUS for me: contact takes place via WhatsApp. 1000% better than other support contact methods.
Imperial Tile
Feb 22, 2024
on
Shopify
I had a great experience with the developers walking me through the custom features we needed. These people are great and very good at making adjustments. A+ service!