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Customer reviews: MPC Unit Pricing Calculator

Develop by Extendons

Reviews (51)

Overall rating
4.4

What Merchants Think

The "MPC Unit Pricing Calculator" app receives mixed feedback from merchants. Many users appreciate the app's ability to handle custom solutions and its responsive support team, expressing satisfaction with its impact on their businesses. However, some users express dissatisfaction due to regional unit measurement limitations and issues with the app's functionality and billing.

Key Strengths

  • Exceptional and responsive customer support, often customizing solutions to fit individual needs.
  • Facilitates easier selling processes on websites, saving merchants considerable time.
  • Provides good customization options, making it adaptable to unique business needs, especially in niche sectors.
  • Handles a range of measurements, including specific lengths, which is praised as unique within the Shopify environment.

Common Concerns

  • Lacks support for some common regional units, such as square feet, limiting its utility in certain markets.
  • Billing issues reported, with users charged post-uninstallation and having difficulty obtaining refunds.
  • Support hours are not universally accommodating, posing challenges for users outside the specified time zones.
  • Initial setup can be error-prone, requiring additional support or user adjustments to function correctly.

Final Thoughts

Overall, the "MPC Unit Pricing Calculator" app is well-regarded for its strong support team and ability to tailor solutions to fit diverse business needs. Despite some limitations in unit support and billing concerns, the app is valued for enhancing operational efficiency and adaptability, making it a preferred choice for certain merchants, especially those requiring specialized measurements or custom calculations.

WD Walls

Dec 10, 2024  on Shopify

This app does not support basic measures like square feet. It only supports square meters and other units. WHat happened to your support for America?? I would not recommend this app.

Atelier Florentine

Oct 27, 2024  on Shopify

The app is ok! Sometimes it has its errors, however, they help you and fix it when this happens. Very nice!

Floor To Door

Oct 10, 2024  on Shopify

Ben brilliant fixed the work that need doing in very quick time as well and it’s a lot easier to have on the website save a lot of time doing it manually

CraftivaArt

Aug 14, 2024  on Shopify

The support team exceeded our expectations by swiftly tailoring a solution that perfectly aligned with our requirements. Their responsiveness and clear communication throughout the process were truly impressive.

CraftivaArt

Aug 07, 2024  on Shopify

The support team was fantastic. They efficiently created a custom solution that perfectly met our needs. Impressed by their responsiveness and clear communication throughout the process

CraftivaArt

Jul 31, 2024  on Shopify

I encountered significant issues with the app despite following all provided instructions. Customer support was unhelpful, requesting sensitive information like my shop password, which seems to violate Shopify's security protocols. Additionally, their support hours appear to be limited to Pakistan time zone, making it difficult for users in other regions to get timely assistance.

My Store

Apr 26, 2024  on Shopify

Fantastic support - helped create a custom solution quickly, effectively and with great communication. Many thanks

My Store

Apr 18, 2024  on Shopify

EDIT: Received a refund with thanks. Uninstalled yet still got charged? Can I pleas have a refund? I uninstalled because it doesn't do what I need it to yet still got charged after. I can't find where to contact you. Thanks.

My Store

Apr 15, 2024  on Shopify

Uninstalled yet still got charged? Can I pleas have a refund? I uninstalled because it doesn't do what I need it to yet still got charged after. I can't find where to contact you. Thanks.

Floor2grass

Apr 08, 2024  on Shopify

The support team are absolutely fantastic, went above what was required to help implement their product and demonstrate it working as well as helping make some tweaks to make it even better. Highly recommend.

Plumbing Market

Mar 22, 2024  on Shopify

Highly recommend, the team is very easy to work with and very helpful, made selling products on my website much easier

Teppemannen

Mar 04, 2024  on Shopify

I have been considering and testing this app for a long time, but have been unsure if it was going to work the way I need it to. I choose to give this app 5 stars after 4 months of operation. It has a fairly basic setup. App looks a bit simple, but it has good customization options. You have to pay for this, but I think it's fair. I had 5 calculators specially designed which are absolutely essential for me, who runs a carpet shop with a main focus on tailor-made carpets. Shoaib who helped me, adjusted the layout so it was identical to the rest of the store. There were adjustment problems at the start, but I probably have to take the blame for this. Stability is number 1, which is why I give 5 stars. I've tested the few apps available, but this was the only one that could be adapted to my needs. Thanks for all the help Shoaib!

GÜRTLER.shop

Mar 04, 2024  on Shopify

The only app (!) in the Shopify universe that can do lengths! And - great support too. An absolute recommendation. Not only can the app handle lengths without any problem, the support is absolutely great. If something needs to be adjusted, support will do it very quickly. An absolute PLUS for me: contact takes place via WhatsApp. 1000% better than other support contact methods.

Imperial Tile

Feb 22, 2024  on Shopify

I had a great experience with the developers walking me through the custom features we needed. These people are great and very good at making adjustments. A+ service!

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