Reviews: FSB Free Shipping Bar

Customer reviews: FSB Free Shipping Bar

Reviews (15)

Overall rating

4.4

5

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What Merchants Think

Merchants generally find the "FSB Free Shipping Bar" app helpful for enhancing their online stores with a free shipping announcement bar. Many users appreciate the ease of use and commend the support team for their prompt and effective assistance. Although most experiences are positive, a few users have noted issues with the installation and functionality, indicating a spectrum of satisfaction among users.

Key Strengths

Efficient and responsive customer support, particularly highlighting team members like Juan and Sanjay.
Easy installation and user-friendly interface.
Flexibility with options to customize messages for specific URLs.
Additional useful functions beyond shipping announcements.

Common Concerns

Some users faced difficulties with the installation process.
Poor user experience for certain features, with reports of inability to save settings.

Final Thoughts

The "FSB Free Shipping Bar" app is well-received for its practicality and excellent customer support. While it effectively fulfills its primary purpose for many, potential users should be aware of possible installation challenges. Overall, the app is a beneficial tool for enhancing customer engagement on e-commerce platforms.

Petland Canada

Nov 14, 2024 on Shopify

The live chat agent was extremely helpful. They were able to resolve my installation issues so the information bar looks great and does what I need. Please thank Juan for the fantastic service!

Adega do Pierre

May 13, 2024 on Shopify

Wanted to instal a simple free shipping bar in my cart but impossible. Free but doesn't work. Very bad UX. I don't recommend

Shop Labenco

Apr 25, 2024 on Shopify

This app works great for my store . The application is very user friendly . Every time I’ve needed assistance even though not often , they have been quick to respond and always rectify quickly. I’ll definitely recommend this app .

Hugz and Kizzez

Feb 29, 2024 on Shopify

Sanjay helped me a lot with creating and answering my questions. I had just signed up and did not know what to do and Sanjay was there to hold my hand through the process. Thanks

Chuckanut Bay Distillery

Mar 23, 2023 on Shopify

So far so good, they offer a number of different options to address common scenarios. Easy to set up and implement, Sanjay in customer service was super responsive and helpful. You can create messages to appear on specific urls which is great but enabling more than one at a time would be a great next feature to have.

Vignette Stationery

Dec 30, 2022 on Shopify

Very easy to set up. FSB also includes a few different functions other than just announce free shipping.

Printpett

Dec 21, 2022 on Shopify

Sanjay is the best, he is very good and very cool and very social and very nice. He even used a video to help me!

Love Olive Co

Dec 16, 2022 on Shopify

Works great and I would recommend this to anyone wanting a free shipping bar on their website! Easy to install and support responds quickly. Thank you!