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Customer reviews: Magical Custom Fields & Upload

Develop by Magical Apps

Reviews (66)

Overall rating
5

What Merchants Think

Merchants express overwhelmingly positive feedback for the "Magical Custom Fields & Upload" app. They appreciate its effectiveness in allowing the addition of custom fields that enhance the functionality of their online stores, making it particularly beneficial for custom orders and data collection. Users frequently highlight the app's ease of use and the exceptional customer service provided by the support team.

Key Strengths

  • Easy setup and user-friendly interface, even for beginners.
  • Ability to add and customize fields effortlessly.
  • Rapid and responsive customer support, available even on holidays.
  • Helps streamline custom orders and reduces follow-up times with customers.
  • Versatile in addressing unique business needs, enhancing data collection.

Common Concerns

  • Occasional compatibility issues, such as with the "buy it now" button.
  • Limited logic options for conditional fields based on external factors.
  • Some users needed assistance with initial setup or resolving specific problems.

Final Thoughts

The "Magical Custom Fields & Upload" app is highly regarded by merchants for its functionality and excellent customer service. While there are some limitations in terms of conditional logic and compatibility, the support team's prompt assistance and the app's benefits in enhancing store operations and customizations make it a valuable tool for many businesses.

Magnolia the Florist

Jan 06, 2025  on Shopify

Works very well for our floral web site to allow us to put in extra fields (e.g. Card messages). Simple set up and go for us (shopify newbies!). Also, they did some work for us as well to include those extra fields in the order confirmation emails as well, which is great.

Wow Tattoos by Mr. Upsidedown

Nov 27, 2024  on Shopify

We've been using them for about 18 months now. We got tech support from them on Thanksgiving Day to help fix a mistake we created. Couldn't ask for more. Thank you Max and team.

Slime Senpai

Nov 17, 2024  on Shopify

This app makes it possible to offer more options to my customers. It is easy to use and they respond very quickly to inquiries for assistance.

Stem By Stem

Oct 15, 2024  on Shopify

The app works fine and do its job. We had some problems with it (compatibility with the “buy it now” button), but the support team was as quick as possible to help sort it out and self-corrected the problem within a day.

IVC Carriage

Oct 14, 2024  on Shopify

It works beautifully to require customers to submit measurements for our products that require them to order. It is saving us so much time not having to follow up with customers who didn't read directions for products that are made to measure!

Imprints: Make your mark.

Oct 10, 2024  on Shopify

This app is exactly what I needed to streamline custom orders and label group orders. It is simple to use and the customer service has been incredible!

Nonna's Notions N' Sew On

Sep 02, 2024  on Shopify

Whenever I need help someone always gets back to me in a timely manner. They have been able to understand exactly what my needs are. I would definitely recommend this app for anyone that might be as technically challenged as me.

Norman Roscoe

Jul 17, 2024  on Shopify

Fantastic app for our products that require custom fields. This has helped us make countless schools happy by being able to put "teacher name", "student name" , "grade" etc.. Developer is quick to respond with assistance and always helpful.

Chameleon Express

Jun 10, 2024  on Shopify

This app is good! I do wish there was a little more logic possible, especially with fields from the order that are managed outside the app (in my example I wanted to make certain form fields required depending on ship method), but within the scope of what it promises, this app does what it says it'll do. The support was very speedy and professional as well! I am uninstalling it because my need for it got omitted from my current project, but if I have a need for it again, I wouldn't hesitate for a second.

ReliveHealth.Store

Apr 03, 2024  on Shopify

This app plays a huge role in 2 of our sites and works perfectly. We had a few issues and questions while building the sites but the customer service was there to help and answer questions within hours. Highly recommend!!

Socialprime.it

Jan 15, 2024  on Shopify

Amazing app. Really nice dashboard to set fields. Anyway i had some problem and their developer helped me asap to set code in theme. Recommend!

Sudbury Basketball Facility

Dec 01, 2023  on Shopify

Great way to collect additional data in a clean way without needing to upgrade the fields on checkout page. I'd recommend it to all service based businesses.

Photos By Sharlene

Nov 08, 2023  on Shopify

I have consistently encountered positive experiences with Magical Order Form Fields. When faced with the task of creating intricate forms for my store, the developer demonstrated exceptional skill and delivered a final product that exceeded my expectations. I am sincerely grateful for their expertise and commendable work. Thanks again, Sharlene

Results Laser Clinic Skincare Store

Nov 06, 2023  on Shopify

Easy to use and the team at magical apps are very helpful. Quick replies and knew how to help us straight away.

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